Esterni

Recensioni per Days Inn by Wyndham Carthage

2 out of 5
Days Inn by Wyndham Carthage
1441 W Central Ave, Carthage, MO

Recensioni

7,8

Buono

Valutazione di 10 - Eccellente. 97 su 268 recensioni" "
Valutazione di 8 - Buono. 90 su 268 recensioni" "
Valutazione di 6 - Soddisfacente. 37 su 268 recensioni" "
Valutazione di 4 - Scarso. 24 su 268 recensioni" "
Valutazione di 2 - Terribile. 20 su 268 recensioni" "

7,8/10

Pulizia

8,2/10

Personale e servizio

7,2/10

Servizi

7,4/10

Condizioni e dotazioni della struttura

7,6/10

Ecosostenibilità

Recensioni

8/10 Buono

Ashley

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi
Hotel was clean and staff was very friendly. Liked the dual entrance to the room, had an indoor and outdoor entrance. Discovered door to outside didn't latch very well and would open with a hard shove so that was concerning. On day two our closet shelf fell off the wall, staff took care of the situation but again concerning.
Soggiorno di 2 notti ad aprile 2024
Risposta di Manager, il giorno 2 mag 2024
Hello Ashley,Thank you for sharing your feedback with us. We're glad you enjoyed our cleanliness and friendly staff. Your comments about the door and closet shelf are noted for further improvement. We appreciate your insights into your experience with us and hope to welcome you back in the future.

10/10 Eccellente

Donald

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Better signage needed for directions to site. Not easily accessible from Central Ave
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 28 apr 2024
Hello Donald,We appreciate your feedback regarding the signage and accessibility. Your comments will be shared with the appropriate team for review and improvement. Thank you for bringing this to our attention.

10/10 Eccellente

Devan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great staff
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 25 apr 2024
Hello Devan,We are pleased to hear that you found our staff to be exceptional during your recent stay with us. Your positive feedback is greatly appreciated, and we hope to welcome you back in the future for another enjoyable experience.

8/10 Buono

Jennifer

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Property was mostly clean just dirty stairway, but room was clean and quiet.
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 16 apr 2024
Hello Jennifer, We appreciate your positive comments on the cleanliness and quietness of your room. Your feedback about the stairway will be shared with our team for further improvements. Thank you for taking the time to share your experience with us.

10/10 Eccellente

candace

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The door to the room locked but did not close all the way. There were wholes in the curtains held together by blue painters tape.
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 15 apr 2024
Hello candace, We regret to hear about your experience with the door and curtains in your room. Please feel free to contact our management team directly about any concerns. Thank you for sharing your feedback with us so we can improve our services for future guests.

10/10 Eccellente

Justin

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Gentleman who checked me in was wonderful! He made sure my check in was quick and apologized he was away from the when I came in and that he was helping another guest. I normally do not choose Days Inns. If I were in the are again I would choose this location. Very affordable and I booked the as soon as I arrived in town since my other lodging was not available after conformation.
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 13 apr 2024
Hello Justin,We appreciate your feedback and are pleased to hear that our team member provided you with excellent service during your stay. Your satisfaction is important to us, and we are glad you found our hotel to be a convenient and affordable option for your needs. Should your travels bring you back to the area, we would be delighted to welcome you again at our location. Hope to see you soon!

8/10 Buono

Julie

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Front desk staff were friendly and helpful.
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 12 apr 2024
Hello Julie,We appreciate your positive feedback regarding our front desk staff. It's great to hear that they provided you with friendly and helpful service during your stay. Thank you for sharing your experience with us.

10/10 Eccellente

Glenda

Nice and clean place to stay
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 9 apr 2024
Hello Glenda,We are thrilled to hear that you found our hotel nice and clean during your stay. Your satisfaction is our top priority, and we appreciate your positive feedback. If you have any further comments or suggestions, please feel free to reach out to us directly. Thank you for choosing to stay with us!

10/10 Eccellente

Suzanne

Soggiorno di 1 notte a marzo 2024
Risposta di Kimmi, il giorno 17 apr 2024
On behalf of our entire staff - thank you for the wonderful rating. We look forward to your next visit!

6/10 Soddisfacente

Tim, Holmen

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Bring your own broom/dustpan. Beds and pillows were comfortable. Check-in staff was very friendly. Seemed like there was only one person on staff, even during the check-out/breakfast rush in the morning. Floors in the rooms and hallways were extremely dirty - large pieces of debris and garbage. Breakfast is typical items, but hot items need to be microwaved since they're served out of a refrigerator. Not terrible, but slow. Overall, it fit our need for beds and showers for a quick stop, but I wouldn't stop again.
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 27 mar 2024
Hello Tim, We appreciate your feedback on the comfortable beds and friendly check-in staff. We regret any inconvenience caused and will address your concerns regarding cleanliness and breakfast speed internally for improvement. Thank you for choosing our hotel for your stay; we hope to welcome you back in the future.

10/10 Eccellente

Priscilla

Viaggio di lavoro
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The staff was very friendly and helpful. The bed was soft and confortable. I usually do not sleep well in hotels. It was amazing. I definitely would stay again there if i ever am in the area.
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 12 mar 2024
Hello Priscilla,We are delighted to hear that you had a comfortable stay and that our friendly staff enhanced your experience. It's fantastic to know that you enjoyed a good night's sleep in our beds. Your kind words are truly appreciated, and we look forward to welcoming you back in the future.

10/10 Eccellente

Monique

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 12 mar 2024
Hello Monique,Thank you for choosing to stay with us! We're glad to hear you had a wonderful experience at our hotel. Please feel free to reach out to us if you have any further comments or suggestions.

8/10 Buono

Roger

Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 29 mar 2024
Hello Roger, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

4/10 Scarso

Erica

Viaggio con animali domestici, Viaggio di coppia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
If you’re expecting a cleanliness, don’t. There were old band aids stuck to hall walls, actual blood on bathroom floor, 2 dirty masks in our room, and cleaning supplies, no trash bags, and one towel. The staff last night at the front desk was arrogant and rude, they had me pay a $60 deposit for a room even though I paid thru Expedia on the room, no where did say a deposit $60 was needed all because my licenses hasn’t changed since I moved to Oklahoma recently. Then when I mentioned my dog that was an additional deposit. I got them back upon checking out but only AFTER they had to go look out our room which they didn’t even do…we will not be back.
Soggiorno di 1 notte a marzo 2024
Risposta di Kimmi, il giorno 4 mar 2024
We are sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason, we are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to the appropriate personnel and we can only ask that you consider us again so that you can see the continuous improvements we make.

6/10 Soddisfacente

Sylvian

The beds were very comfortable! Slept well. The inside of the outer door was covered with dust. The breakfast was below average.
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 5 mar 2024
Hello Sylvian, We are delighted to hear that you found our beds comfortable for a good night's rest. We appreciate your feedback on the cleanliness of the outer door and will address this accordingly. Regarding breakfast, we value all guest comments and will review them with our team for improvements. Thank you for taking the time to share your experience with us.

10/10 Eccellente

Daniel

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Clean rooms and friendly service, close to has stations and food so location is very convenient.
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 13 feb 2024
Hello Daniel,Thank you for your feedback! We're glad to hear that you found our rooms clean and our service friendly. We strive to provide a convenient location for our guests, with nearby gas stations and dining options. We appreciate your kind words and hope to welcome you back in the future.

8/10 Buono

Eric

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 9 feb 2024
Hello Eric,Thank you for choosing our hotel for your recent stay! We appreciate your positive rating and we're glad to hear that you had a great experience. If you have any specific feedback or suggestions, please don't hesitate to reach out to us directly. We hope to have the opportunity to welcome you back in the future.

10/10 Eccellente

Sheila

Viaggio con animali domestici
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Pet friendly my room had easy access to allow the dogs to go potty outside
Risposta di Manager, il giorno 6 feb 2024
Hello Sheila,We are pleased to hear that you found our hotel to be pet-friendly and convenient for your furry friends. It's great to know that the location of your room allowed for easy access for your dogs to go potty outside. We understand the importance of a comfortable stay for all our guests, including those with pets. Thank you for choosing our hotel for your stay.

10/10 Eccellente

David

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Helpful staff and clean room.
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 27 gen 2024
Hello David,Thank you for your positive feedback on our helpful staff and clean rooms. We strive to provide exceptional service and maintain a high standard of cleanliness. We appreciate your acknowledgement and hope to welcome you back in the future.

8/10 Buono

Timothy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 28 gen 2024
Hello Timothy,Thank you for choosing our hotel for your stay. We appreciate your positive rating and we hope you had a wonderful experience with us. If you have any further feedback or any specific suggestions, please don't hesitate to reach out to us directly. We look forward to welcoming you back in the near future.

2/10 Terribile

Abigail

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
The employees were very friendly and helpful. The cockroaches were abundant, there was possibly period blood on my sheets, lipstick on one of our washcloths and the jacuzzi was slick getting in to it. They offered me a different room, but I imagine the roaches were everywhere with as many as I saw in my room. I informed 3 different employees over the course of our stay and this morning the guy jokingly said, “then why’d you stay?” They were in our bathroom and doorway to the hallway area. There was even one on my daughters coat trying to hitch a ride when we left. Breakfast was all microwaveable. Nobody wanted to eat though after what we experienced. Crazy amount of bugs for as clean as the place actually was.
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 20 gen 2024
Hello Abigail,We are sorry to hear about the issues you encountered during your stay. Please understand that the presence of insects can be common in certain areas, and our hotel takes all necessary precautions to address this matter. We appreciate your feedback and have taken note of your concerns. We apologize for any inconvenience caused and would like to assure you that your comments have been shared with our team for further improvement. Thank you for choosing our hotel and we hope to welcome you back again in the future for a more enjoyable experience.

8/10 Buono

Gloria

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 20 gen 2024
Hello Gloria,Thank you for choosing our hotel for your recent stay. We're glad to hear that overall you had a positive experience with us. If there is anything specific that you would like to share or discuss, please feel free to reach out to our team directly. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.

10/10 Eccellente

Robert

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 10 gen 2024
Hello Robert,Thank you for choosing our hotel for your stay! We are delighted to hear that you had an exceptional experience with us. We strive to provide top-notch service and exceed our guests' expectations. If you have any further feedback that you would like to share, please feel free to reach out to us. We would love to welcome you back in the future.

8/10 Buono

Jamie

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Good room for the price
Room was clean, but furniture needs a good cleaning or to be replaced.
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 8 gen 2024
Hello Jamie,Thank you for your feedback regarding the cleanliness of your room. We appreciate you bringing this to our attention and apologize for any inconvenience caused. We will share your comments with our housekeeping team for improvements.

10/10 Eccellente

Tammy, Big Horn

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 31 dic 2023
Hello Tammy,Thank you for choosing to stay with us and for the excellent rating! We're delighted to hear that you had a wonderful experience during your stay. If you have any further comments or suggestions, please don't hesitate to reach out to us directly. We value your feedback and hope to welcome you back in the future for another fantastic stay.

8/10 Buono

Yen

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 26 dic 2023
Hello Yen,We're glad to hear that you had a positive experience during your stay with us! If there's anything else we can do to make your future visits even better, please don't hesitate to let us know. We look forward to welcoming you back soon!

8/10 Buono

Anthony Ba

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 26 dic 2023
Hello Anthony Ba,Thank you for choosing our hotel for your stay. We appreciate your rating and are glad to hear you had a positive experience. If you have any additional feedback, we encourage you to reach out to us so that we can further improve our services. We hope to welcome you back again soon.

8/10 Buono

warren

Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 21 dic 2023
Hello warren, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

6/10 Soddisfacente

Kallie

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 21 dic 2023
Hello Kallie, We appreciate you choosing our hotel for your stay. If there was anything we could have done better, please don't hesitate to reach out to us directly. Your feedback is important to us and we value your experience. We hope to have another opportunity to welcome you back in the future.

8/10 Buono

Ian

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 8 dic 2023
Hello Ian,Thank you for choosing our hotel for your stay! We appreciate your high rating and hope you had a pleasant experience with us. Should you have any further feedback or suggestions, please don't hesitate to reach out to us directly. We value your input and look forward to welcoming you back in the future.

4/10 Scarso

Viaggiatore verificato

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Dirty Dirty
The hotel itself is in pretty rough shape. The dirt was a buildup over time. I paid for two nights but did not end up staying either night. I returned midway through the second day and checked out. The woman at the front desk was amazingly kind.
Soggiorno di 2 notti a dicembre 2023
Risposta di Manager, il giorno 6 dic 2023
Dear Guest, Thank you for sharing your experience with us. We apologize for any inconvenience you encountered during your stay. We appreciate your kind words about our front desk staff and their exceptional service. We always strive to provide a positive and welcoming experience for our guests. Please feel free to reach out to our management team with any further feedback you have.

10/10 Eccellente

Graham

Soggiorno di 3 notti a novembre 2023
Risposta di Manager, il giorno 19 dic 2023
Hello Graham,Thank you for choosing our hotel for your stay. We're delighted to hear that you had a wonderful experience with us. We hope to have the pleasure of serving you again in the future.

10/10 Eccellente

kefei

Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 19 dic 2023
Hello kefei,We are thrilled to hear that you had a fantastic experience during your stay with us. We hope that you enjoyed our top-notch facilities and impeccable service. Please consider staying with us again in the future. We would love to welcome you back.

10/10 Eccellente

Robert

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 24 nov 2023
Hello Robert,Thank you for taking the time to rate your recent stay with us! We are delighted to hear that you had an excellent experience. Should you have any further feedback or suggestions, we encourage you to reach out to us directly. We hope to have the pleasure of welcoming you back in the near future!

2/10 Terribile

Janet

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Towels smelled of tobacco smoke. Carpets in hallway were very dirty. Hair dryer did not work. We did not eat breakfast there
Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 21 nov 2023
Hello Janet, Thank you for bringing these concerns to our attention. We apologize for any inconvenience you experienced during your stay. Our team strives to maintain a clean and comfortable environment for all our guests. We value your feedback and are actively working to address these issues. We hope you will consider staying with us again in the future for a better experience.

8/10 Buono

Kresten, Bakersfield

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi
Not bad for the price. Okay area and quiet.
Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 19 nov 2023
Hello Kresten,Thank you for choosing our hotel for your stay and for sharing your feedback. We're glad to hear that you found the price reasonable and enjoyed the quiet environment. Your satisfaction is important to us, and we hope to have the opportunity to welcome you again in the future.

10/10 Eccellente

Shirley

Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 1 dic 2023
Hello Shirley,Thank you for choosing our hotel for your stay! We're thrilled to hear that you had an excellent experience with us. We hope to have the pleasure of welcoming you back in the future for another fantastic stay.

2/10 Terribile

Suzette

Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 11 nov 2023
Hello Suzette,Thank you for staying at our hotel and taking the time to share your feedback. We apologize for any inconveniences you may have encountered during your stay. We appreciate your input and will work to address the issues mentioned to enhance the experience for future guests. Please feel free to reach out to our management team directly for further assistance.

8/10 Buono

Aurora

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Los empleados son muy amables y serviciales. El servicio a las habitaciones debe mejorar. No había papel de baño al llegar aunque al pedirlo fue suplido de inmediato. El desayuno es bueno pero no hay variedad. En general volvería a quedarme nuevamente ahí.
Soggiorno di 5 notti a novembre 2023
Risposta di Manager, il giorno 11 nov 2023
Hello Aurora,¡Gracias por tus comentarios sobre nuestro personal amable y servicial! Lamentamos cualquier inconveniente experimentado con el servicio a las habitaciones y la falta de papel de baño. Apreciamos que nos hayas dado la oportunidad de solucionar el problema de inmediato. Tomaremos en cuenta tu sugerencia sobre la variedad del desayuno para mejorar. Esperamos tener la oportunidad de recibirte nuevamente en el futuro.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 9 nov 2023
Dear Guest,Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you may have experienced during your stay. We appreciate your input and will share it with our team to improve our services. If you have any further concerns, we kindly ask that you reach out to our management directly.

10/10 Eccellente

Junior

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything works
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 8 nov 2023
Hello Junior,Thank you for your feedback! We're glad to hear that everything worked well during your stay. We appreciate your kind words and look forward to welcoming you back again in the future.

8/10 Buono

My

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a ottobre 2023
Risposta di Manager, il giorno 3 nov 2023
Hello My,Thank you for sharing your experience with us. We appreciate your feedback and are sorry to hear that your stay was not what you expected. We strive to provide exceptional service to all our guests and will review your comments with our team to make necessary improvements. We hope to have the opportunity to welcome you back in the future to provide you with an improved experience.

2/10 Terribile

Sandra

Viaggio di coppia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The room was clean, but it smelled like dirty mop. When i went to lay on the bed, I realized there was blood drops on the pillowcase. I will never stay at another Days Inn hotel nor recommend it to anyone I know.
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 3 nov 2023
Hello Sandra, Thank you for bringing this to our attention. We apologize for any inconvenience you experienced while staying at our hotel. We take cleanliness and guest satisfaction seriously. It is disappointing to hear about your experience, as we strive to provide a comfortable stay for all our guests. We encourage you to contact our management team directly to discuss this matter further.

10/10 Eccellente

Susan

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 1 nov 2023
Hello Susan,Thank you so much for your amazing rating! We are thrilled that you had such a fantastic experience during your stay with us. We strive to provide exceptional service and it is always rewarding to receive such positive feedback. We hope to welcome you back in the future for another outstanding stay.

10/10 Eccellente

Lonnie

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 2 nov 2023
Hello Lonnie,Thank you for taking the time to share your feedback. We appreciate your generous rating and are delighted to hear that your experience exceeded expectations. We strive to provide exceptional service to all our guests and it is always gratifying to know when we succeed. We look forward to welcoming you back again in the future.

8/10 Buono

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Entrance
The entrance needs to be marked. It was very hard to find in the dark.
Soggiorno di 2 notti a ottobre 2023
Risposta di Kimmi, il giorno 29 ott 2023
We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Bedroom looked good and bed was comfortable. Bathroom could use a little work. Staff was pleasant. Fairly priced.
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 29 ott 2023
Dear Guest,Thank you for your review! We're delighted to hear that you found our bedroom and bed comfortable. We appreciate your feedback regarding the bathroom and will work on improving it. We aim to provide pleasant service at a fair price. Hope to welcome you back soon.

2/10 Terribile

Ameena

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Mini fridge smelled like it hadn’t been cleaned in a while, almost moldy smell to it. Had to have housekeeping change sheets due to brown and yellowish stains on one of the beds.
Soggiorno di 2 notti a ottobre 2023
Risposta di Manager, il giorno 28 ott 2023
Hello Ameena,We apologize for the inconvenience caused. Our housekeeping team will be notified immediately to ensure thorough cleaning and maintenance of the mini fridge and bedding. Thank you for bringing this to our attention.

10/10 Eccellente

Alicia

Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 28 ott 2023
Hello Alicia,Thank you for the amazing rating! We are thrilled to hear that you had such a fantastic experience with us. We hope to welcome you back soon!

6/10 Soddisfacente

Heather

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The property is dirty. It’s been renovated, but hallways, stairways, windows, etc. are not ever cleaned. Very poorly kept up. They come in and bring towels, but don’t make beds, etc. Pillows are awful.
Soggiorno di 2 notti a ottobre 2023
Risposta di Manager, il giorno 25 ott 2023
Hello Heather, We apologize for the inconvenience caused by the cleanliness issues. Our housekeeping team will be notified to address and improve our maintenance standards. Please also let us know at the front desk about any issues with the pillows, we would be happy to provide you with new ones for your comfort.