Resort e hotel con spa a Carvalhal

“TUTTO PERFETTO. UNICO DIFETTO LA PALESTRA TROPPO PICCOLA”

“Dear Team, I would like to share feedback from my recent stay. The hotel did not reach out ahead of our arrival to help tailor our plans or secure reservations, which is normally expected at this level. I had to initiate contact myself, and after several days of delay, I was told to contact the beach clubs directly. By then, everything was sold out, and I ended up returning to beach clubs I already knew from past visits. I had also requested a small cupcake for my daughter’s birthday, which was...

“This place looked amazing in the photos, but when you get there, it’s honestly nothing like the pictures. There was a strong mold smell, especially in the bathroom not only in my room, but also in my friend’s room. The beds were comfortable to sleep in, and the staff was very kind and helpful, but my main complaint is definitely the smell in both the room and washroom. The floors also didn’t seem very clean; our socks turned completely black from walking around. Unfortunately, I had to leave...

“Hotel tutto sommato bello ma il personale attualmente in servizio è di bassissima qualità. Ragazza in reception molto scorbutica che parla pochissimo inglese. Staff in sala breakfast al mattino terribili: hanno pulito il tavolo di ospiti che avevano appena fatto colazione semplicemente aggiungendo le posate che mancavano sopra ai tovaglioli senza pulire bene e cambiare tutto il set. Incredibile. Mai vista una roba del genere. La colazione è decisamente mediocre ma il problema vero appare...

“Wat een lekkere plaats om te verblijven. Het zijn geen vijf sterren hier voor wat betreft accomodatie, maar zeker wel voor lokatie en personeel.”

“This is not a 4 start hotel, 3 at best. The hotel is in the middle of nowhere which is perfect to relax and unwind, however service and quality needs to be improved to keep up with expectations of a boutique hotel recommended by Condenast. The room is clean but basic, doesn’t provide any coffee/tea, which is now basic expectation for this kind of hotels. The food is a 1 star rating, this is canteen quality, not an hotel restaurant. Dinner is really cheap (only 25€), however I would like to pay...