Hotel di lusso a Carvalhal

“Dear Team, I would like to share feedback from my recent stay. The hotel did not reach out ahead of our arrival to help tailor our plans or secure reservations, which is normally expected at this level. I had to initiate contact myself, and after several days of delay, I was told to contact the beach clubs directly. By then, everything was sold out, and I ended up returning to beach clubs I already knew from past visits. I had also requested a small cupcake for my daughter’s birthday, which was...

“TUTTO PERFETTO. UNICO DIFETTO LA PALESTRA TROPPO PICCOLA”

“Un triste palazzone gestito con nessuna attenzione al cliente e con parti molto sporche e fatiscenti”

“In generale ok. Letti in tutte le camere separati anche se prenotati una camera matrimoniale. Piscina affollata con bambini e non molto curata. Servizio mediano. ”

“Traveling with my cousin and his family. Their room had no hot water on first night and first morning after. Staff was unaware that first afternoon after if it had been fixed. They had to switch rooms, and got a smaller room that our reservation. We asked for some sort of compensation for this major inconvenience (just for my cousin, not for me), and hotel said they couldn’t comp us breakfast because we paid thru Expedia but they would be in touch. However it is 3 days later and no contact...

“Un posto incantevole ”

“Really good breakfast!”