Hotel a Castalia

“Friendly staff. Breakfast was meh but it was expected. Would stay again”

“The pool was outdoors and closed and I was told the pool indoors by yall the staff was lovely the breakfast was ok”

“Good night sleep”

“front desk charged an additional $100 fee without notifying us for a pet fee, even though it was a service animal. Upon requesting a removal of the fee they said they needed management approval but did not return calls to apprise us - as they said they would do.”

“I checked in on 5/23. The trainee was very nice and welcoming. She was working through the check-in process smoothly with a question or two for the manager. The manager was short with her and unwelcoming to the guests — obviously hospitality is not her strength. This was the first Holiday Inn Express I felt so uncomfortable checking-in.”

“Overall the room was not clean and it was very outdated. There was a large stain on the bench. The bath tub and shower had brown stains. The room as well as the hallway had a very musty odor. I would not stay there again.”

“The rooms were huge and clean! The pool and outdoor area were awesome. The staff were very friendily and helpful. Only things I would change would be to get a second toaster and pancakes or waffles for breakfast, but that is just being nit picky. Would def stay here again!”

“Chambre très propre malgré les tapis😞. Nous avons féliciter la personne qui travaillait au déjeuner. Tout était chaud est délicieux! Beaucoup de variété céréales, gruau, granola, café délicieux et très chaud!, bagel 3 sortes et muffin anglais, oeufs brouillés et panties de saucisses!!! Tout était parfait!”

“Room upkeep unsatisfactory. Dirty AC return and filter, patches on walls and in shower. Disappointing for a Marriott brand.”

“The door to our room was not secure. There was a gap at the bottom and top of the door where light from the hallway was coming in. The security latch was completely broken. But it was late when we arrived and we did not have the energy to go back to the front desk to get moved. I was with my husband so I felt safe. Upon further inspection in the morning, the whole door jam and door was loose. It was coming apart from the wall. Had we noticed it was that bad the night before, we would have gone...

“Absolutely filthy place. There was a horrible odor in the hallways likely due to the filthy stained carpet. We were on the second floor and all night long awoke to loud noises above us. Massive trucks blocked parking spaces and pot smoking everywhere!”

“Great location very closetoRoute95 and very CLEAN!!!!!!”

“We enjoyed our stay - friendly, welcoming staff, bright colors decorated the lobby with comfy chairs and a variety of seating areas to work, read, have breakfast or relax. Played a few games of pool, good fun, nice addition to the lobby area for guests. The room was laid out well with vertical storage areas, minimalist decor and comfy bed. Loved the thoughtful lighting with dimmers. walking distant from a variety of restaurants and just off the highway, easily navigated. The breakfast was a...

“Bathroom needs updating. Otherwise it was fine for the night.”

“Breakfast not great. TV was very complicated ”

“Everything was clean and great.”

“Shops”

“-Sink Clogged upon check-in -Room smelled of body oder and mold upon check in. -Hotel receptionist refused to answer the room phone upon check in. -Missing iron in room upon check in -Strobing red and green light from inside the airconditioning unit strobed brightly in the room throughout the night. Like sleeping in a crime scene. -No room service upon second night stay -Manager stated that I needed to request room service. This has never been Fairfield's policy. -Bathroom and living area...

“Tv remote not working properly, otherwise everything good.”