Hotel a Henrico

“I do have a dog but the room had a terrible dog smell when I walked in. I did go to the office and asked for a spray. She was very nice but could only find a very small amount in a spray bottle. She did not offer to change my room. I really think the floor in my room was absolutely disgusting. It made my white socks actually dirty to walk on it. The also wouldn’t allow me to eat breakfast because I wasn’t allowed to bring my dog in, but I also wasn’t to leave the dog unattended in my room....

“The entire property was poorly kept, old and outdated. I was NOT expecting a motel. The night manager was professional and helpful. There were guests who were loud, arguing, and yelling until about 3:30AM. I complained multiple times to the night manager, as did other guests. She finally had to call the police. Although this particular situation was out of her control, and the night manager did her best to resolve it, it had a significant negative impact on my stay at the motel.”

“Brand new hotel, sparkling clean, super friendly and helpful staff! Not a single complaint. We stayed here for one night with our children before doing Xtreme Xperience and had a great stay! Kids loved the pool, and it’s right off 95 so plenty of food options nearby.”

“Stayed one night on our move from Florida to Baltimore. The parking lot was easy to maneuver and park our car that had a 6 ft by 12 ft trailer attached to it, The staff was very helpful, the property allowed our cat, the room was clean and spacious and the breakfast buffet was incredible.”

“The room floors could use a little more attention as far as swept and mopped. Should consider updating the room a/c units ”

“Room was clean but felt kinda moist due to the amount of Lysol I’m assuming. Staff was 10/10, they have been really nice and helped with anything I needed. Plus, no one had an attitude 👍. Breakfast was aight.. nothing too crazy. If it’s free it’s for me. Loved that the place was about a 5 minute drive to the track so this was the perfect stay for a nice track day weekend at NCBike.”

“Staff is excellent”

“Place was run down cosmetic wise. Bed was fairly clean, sheets had stains. Tub and sink did not drain. Main lobby strong perfumed smell like trying to mask the mist smells of the hallways.”

“It was up to my expectations. I Will definitely stay again.”

“Lady staffer in kitchen area VERY A PLEASANT and said Good morning to everyone personally”

“Definitely not the cleanest or updated. The basic breakfast was sufficient though and staff were friendly. It was the cheapest non-motel that we could find in the area.”

“Repeat customer at this hotel. It's a fantastic hotel, consistent with the Marriott tradition. Christina is a great host who makes a guest feel welcome. The construction looks good. Pool area looks great. Michelle did a great job cleaning my room. A/C is running well. Thoroughly enjoyed my stay. See you next time. -Michael”

“You get what you pay for - in this case a hot shower, cable TV, and a bed. The room smelled of smoke, and the manager sprayed some air freshener. It was close to lots of food options, including fast food and a grocery store, which was nice. For a pit stop on a long trip, it did what I needed.”

“It was okay to get through the weekend but not top tier if you’re looking for fancy. However it was decent.”

“Good ole standby, our 2nd time in the past few years. Stayed on a Sunday night, so it was not terribly busy.”

“Staff was friendly respectful.”