Vacanze Castelnuovo di Porto

La stanza sottotetto ha un accesso con scala a chiocciola molto ripida e ristretta da non consentire di portare con noi i bagagli da stiva. Li abbiamo sistemati in verticale a fatica nel poco spazio tra la porta d'ingresso e la medesima scala. Senza possibilità di aprirli. Per fortuna nel bagaglio a mano avevamo il necessario per la notte. Cattivi odori in bagno (dalle tubazioni di scarico?) che si diffondono in tutti gli ambienti. Siamo stati costretti a tenere accesa la ventola d'aspirazione (rumorosa) per tutta la notte onde evitare sensazioni spiacevoli. Risultato poco riposante. Peccato, perché in precedenza ci eravamo trovati bene. Ma questa volta proprio no.

Ottimo hotel, pulito e con personale gentile

Great renovation of the facilities. Lovely room with private patio. Very well laid out and provisioned. Front desk staff was very helpful and friendly, anticipating needs and offering great help and suggestions. Cleaning staff and room service were exceptional - great service. You can tell when a facility is run well and the staff are happy and motivated - this was a wonderful stay in our visit to Rome. Location was great - near the Opera and great restaurants, walkable to Trevi, Pantheon, and Borghese. Thanks for a great time at your hotel!

First, this is no a traditional hotel. It’s two floors of a dirty old apartment building. You enter via door code next to several trash cans and walk up two flights of stairs to an elevator to the third floor reception, which is only open 8am-3pm. Staff was helpful providing after hours access via WhatsApp chat. The room was fortunately cleaner and brighter than the stairway and corridor, which stank of cigarette smoke, with modern finishes. However, the air conditioning did not work and since there’s no on-site staff, it was not addressed until the following day. Additionally, the best was among the oldest, least comfortable my wife or I have ever tried to sleep on. Lots of corridor noise throughout the night. We ended up departing after only one night into our three night stay so we could better sleep.