Hotel LGBTQIA+ a Cazenovia

“Great stay, great room. Clean and comfortable”

“So talk about deception when booking a hotel/suite that you have never been before. First off the pictures online make everything look great, Supposedly they are”transitioning” to a “Marriott hotel”which is great but does that mean by the time the transition is done they don’t have to maintain anything or clean anything? The carpets were stained throughout the hotel and areas with stuck gum in it. The room which I had to switch to a half way “better”room than the previous because all the sheets...

“Would stay again”

“Room was very clean and the staff was very helpful. Breakfast buffet was delicious”

“Clean room, nice property, nice staff, central location.”

“Was located in a great spot”

“Toilet seat broken. Tv and WiFi not working even after resetting multiple times. Stains and holes in duvet. Curtains broken- didn't close all the way. Had to use hair clips to keep them closed so people didn't see us undress and maintain privacy. Walls peeling and like dripping. Light in ceiling doesn't work. Although it looks like they tried to upgrade, there are small details they miss. Staff was nice but next time the cleaners/ maintenance people need to fix things.”