Hi ervin,Thank you for your feedback. Unfortunately, room size can no longer be changed though, we thank you for choosing to stay with us. We hope to welcome you back hopefully soon with a better service.Regards,DjanaDuty Manager

Hello Brian Keith,Thank you for staying at Red Planet Hotels and for giving us a review. Please accept our apologies if you found chips on the floor when you checked in. We will look into this matter seriously. We look forward to you next visit soon and give us a chance to amend our shortfall.Sincerely yours,NerizzaDuty Manager

Hello Christian,Thank you for sharing your rating and for choosing Red Planet Hotels. We are delighted that your stay with us was okay and that we have met most of your expectations. We look forward to your next visit soon.Truly yours,NerizzaDuty Manager

Hello Zoran,Thank you for sharing your review and for choosing Red Planet Hotels. We are thankful that you enjoyed your stay with us and that we have met most of your expectations in terms of cleanliness of our rooms and the service of our staff. We look forward to seeing you again in the near future.Truly yours,NerizzaDuty Manager

Hello Rick,Thank you for sharing your rating and for choosing Red Planet Hotels. We are glad that you enjoyed your stay with us. We hope to see you again in the near future.Truly yours,NerizzaDuty Manager

Hello Sarah,Thank you for sharing your review and for choosing Red Planet Hotels. We are glad to know that your stay with us was convenient and that we serve the purpose of your trip. We look forward to your next visit soon. Truly yours,NerizzaDuty Manager

Hello Myla,Thank you for sharing your rating and for choosing Red Planet Hotels. We regret to know if the hotel's basic concept did not meet your expectations. We value reviews like this as this helps us in continuously looking for ways to improve our service. We hope to welcome you back again in the near future.Truly yours,NerizzaDuty Manager

Hello Mark,Thank you for sharing your review and for choosing Red Planet Hotels. We are glad that you enjoyed your stay with us, and we have met your standards in terms of cleanliness, value for money and service of our staff. We look forward to your next visit soon.Truly yours,NerizzaDuty Manager

Hello Keon Woo,Thank you for sharing your feedback and for choosing Red Planet Hotels. We are glad that our strategic location and value for money met the standards of your expectations. Our apologies that there were ants in your room and musty smell can be sniffed. This has been looked into so corrective measures will be done. We look forward to seeing you again back soon.Sincerely yours,NerizzaDuty Manager

Dear Melvin,Thank you for your feedback and for choosing our facility for your stay. We are glad to hear that you appreciated our ideal location, cleanliness, and comfortable amenities, including the warm shower.We understand how important it is to have enough space to feel comfortable during your stay. We appreciate your understanding that our rooms are designed to serve a specific purpose, despite this issue.Your rating of seven out of 10 is valuable to us and we take it as constructive feedback. We are always striving to improve our accommodations to better suit the needs of our guests. We hope you will consider staying with us again in the future. Regards,DjanaDuty Manager

Hi Edward,Thank you for your high rating. Would love to welcome you back soon.Regards,DjanaDuty Manager

Hello Cherry,Thank you for sharing your review and for choosing Red Planet Hotels. We are delighted to hear that you enjoyed your stay with us highlighting the convenience of our location and service of our staff. We look forward to your next visit soon.Truly yours,NerizzaDuty Manager

Dear Jonathan Michael,We thank you so much for the perfect rating you have given. We do hope that we can welcome you back soon.Truly yours,DjanaDuty Manager

Hello Michael,Thank you for sharing your review and for choosing Red Planet Hotels. We are delighted that you had a good stay with us and that we have met most of your expectations. We look forward to your next visit soon.Truly yours,NerizzaDuty Manager

Dear Laurentiu,Thank you for choosing to stay with us.We look forward to welcoming you again.Regards,DjanaDuty Manager

Hello Arthur,Thank you for your rating and for choosing Red Planet Hotels. We are glad that you enjoyed your stay with us especially the service of our staff. We look forward to your next visit soon.Truly yours,NerizzaDuty Manager

Hello Michael,Thank you for taking the time in rating us and for choosing Red Planet Hotels. We value feedback like this at it helps us in continuously looking for ways to serve our guest the best possible way. We look forward to your next visit soon.Truly yours,NerizzaDuty Manager

Dear Youngkwang,Thank you for taking the time to provide feedback on your experience. We sincerely apologize for any inconvenience caused by the cleanliness issue you encountered.Rest assured; we have shared your feedback with our team to ensure that necessary improvements are made to avoid such instances in the future. We sincerely appreciate your feedback, as it allows us to continually improve and provide a better experience for our guests. Once again, we apologize for the inconvenience caused and thank you for bringing this matter to our attention.Sincerely yours,DjanaDuty Manager

Hello Venus,Thank you for sharing your rating and for choosing Red Planet Hotels. We are glad that you enjoyed your stay with us. We look forward to your next visit soon.Truly yours,NerizzaDuty Manager

Hello Jerry,Thank you for your perfect rating and for choosing Red Planet Hotel. We are delighted that you had enjoyed the hotel's basic concept. We hope to see you again in your next visit.Truly yours,NerizzaFront Office Supervisor

Hello Graham,Thank you for your rating and for choosing Red Planet Hotel. We appreciate you taking the time in rating us and somehow enjoyed your stay with us. We look forward to your next visit.Truly yours,NerizzaFront Office Supervisor

Hello Wendall,Thank you for your perfect rating and for choosing Red Planet Hotel. We are thrilled that you enjoyed your stay with us. We look forward to your next visit soon.Truly yours,NerizzaFront Office Supervisor

Dear Elsa,Thank you for informing us about your dissatisfaction during your recent stay. The experience you described causes us deep concern as it does not represent the quality of service we strive at our hotel. Please accept our apologies. Your comment has been shared with our team to ensure that this kind of impression and experience should not happen again.We would like to assure you that this is not the kind of experience we strive to provide our guests and that corrective actions are to be implemented the soonest.Thank you once again for taking the time to write to us.Sincerely,DjanaFront Office Supervisor

Hello Santiago,Thank you for your feedback and for choosing Red Planet Hotel. We regret to know that you had an issue with our air-conditioning during your stay with us. Rest assured that this is being addressed and looked into. We hope to see serve you again in the future.Sincerely yours,NerizzaFront Office Supervisor-OIC

Hello Wendall,Thank you for your rating and for choosing to stay at Red Planet Hotel. We are truly happy that you enjoyed your stay with us. We hope to see you again sometime soon.Truly yours,NerizzaFront Office Supervisor

Hello Chiaki,Thank you for your rating and for choosing Red Planet Hotel. We are delighted that your stay with us was good, and we have met your expectations. We look forward to your next visit soon.Truly yours,NerizzaFront Office Supervisor

Dear Knut,Thank you for choosing to stay with us and we look forward to seeing you back again soon!Stay safe!DjanaFront Office Supervisor

Hi Robert,Thank you for your feedback. It is regrettable to know that the hotel's basic concept does not provide the needs that suit your standards and turned your stay into a bad experience. We take your feedback seriously and will use it to improve our services. Our rooms are designed to provide budget-friendly accommodation, but we apologize for any inconvenienced caused. Thanks again for your feedback.Sincerely yours,DjanaFront Office Supervisor

Hello Paul,Thank you for your review and for choosing Red Planet Hotel. We are delighted that you enjoyed your stay and we have met your expectations in terms of cleanliness, location and value for money. We look forward to your next visit soon.Truly yours,NerizzaFront Office Supervisor-OIC

Hi MIKIO,Thank you for choosing to stay with us and we look forward to seeing you back again soon!Stay safe!DjanaFront Office Supervisor

Hello Richard,Thank you for your review and for choosing Red Planet Hotel. We are glad that you have enjoyed your stay and we have met most of your expectations. We truly appreciate you recognizing our efforts to give the best possible experience to our valued guests. We look forward to your next stay with us.Truly yours,NerizzaFront Office Supervisor-OIC

Hello June.Thank you for your perfect rating and for choosing to stay at Red Planet Hotel. We are delighted that you have enjoyed your stay and we have met your expectations while staying with us. We look forward to your next visit soon.Truly yours,NerizzaFront Office Supervisor-OIC

Hello Jerry,Thank you for your feedback and for choosing Red Planet Hotel. We are delighted that you enjoyed your stay with us meeting most of your expectations in terms of value for money, location and service of our staff. We look forward to your next visit soon.Truly yours,NerizzaFront Office Supervisor-OIC

Hello Jayne,Thank you for your review and for choosing Red Planet Hotel. We are delighted that you had a pleasant stay with us, and we have met your expectations in terms of location and value for money. We look forward to your next visit soon as our valued guest.Truly yours,NerizzaFront Office Supervisor-OIC

Hi Rimo,Thank you for choosing to stay with us and we look forward to seeing you back again soon!Stay safe!DjanaFront Office Supervisor

Dear Juancho,Thank you for taking the time to leave us your rating however, we are concerned to get the 1 star rating. It would be much appreciated if details can be provided what made your stay poor. We are most concerned with the satisfaction of our guests and your feedback is of great value to us. We hope to hear from you soon.

Hi Donato,Thank you for staying with us and for sharing your feedback, which will certainly help us to improve further.Truly yours,DjanaFront Office Supervisor

Hello Joe,Thank you for your review and for choosing to stay at Red Planet Hotel. We appreciate that the service of our staff was a highlight during your stay. Your feedback will certainly help us to improve further. We hope to see you again soon.Truly yours,NerizzaFront Office Supervisor-OIC

Hello Michael,Thank you for your perfect rating and for choosing Red Planet Hotel. We are so glad that you enjoyed your stay with us especially our best location. It was our pleasure to serve you and we look forward to serving you again.Truly yours,NerizzaFront Office Supervisor-OIC

Hello Larry, Information on the basic services are indicated in all our sites. Guaranteed booking terms once paid are also indicated in the standard booking confirmations sent. We regret that you felt that this policy did not meet your personal need and that the basic services was an understatement to your standard. We have taken note on your feedback on the cold pancakes and egg. This was already relayed to our restaurant partner. Ordered packed breakfasts are served like any food delivery as the Hotel does not have a restaurant on site to serve the meal on a plate. We value our reputation so much and would not intentionally cause doubt on our integrity by creating false reviews. We would like to assure you that we will continually work hard to meet our guests needs and to deserve their recommendations and appreciation. Kind regards,GraceHotel Manager

Hi Bruce,Thank you so much for the high rating and for choosing to stay with us. We hope you did enjoy your stay.Stay safe!DjanaFront Office Supervisor

Hello Matthew,Thank you for sharing your review and for choosing Red Planet Hotel. We are glad that your stay with us was pleasant bearing the hotel's basic concept and that our location was very near with Ayala Mall. We look forward to your next visit with us.Truly yours,NerizzaFront Office Supervisor-OIC

Hello Maricris,Thank you for your perfect rating and for choosing Red Planet Hotel. We are delighted that we have met most of your expectations. We look forward to your next visit soon.Truly yours,NerizzaFront Office Supervisor-OIC

Hello Tor,Thank you for your perfect rating and for choosing Red Planet Hotel. We are delighted that we have met most of your expectations. Please do visit us again soon.Truly yours,NerizzaFront Office Supervisor-OIC

Hello Jean,We are happy to know that it was a. excellent stay and that you found the staff service great. Thank you very much for sharing with us your encouraging review.Kind regards,GraceHotel Manager

Hello Liesel,Thank you for the perfect rating. We are very delighted to know that it was a great stay.Kind regards,GraceHotel Manager

Hello Jan,Thank you very much for taking the time to rate your stay. We are very happy to know that it deserved a perfect rating.Looking forward to welcome you back.Kind regards,GraceHotel Manager

Hello Aida,It is regrettable that you find the basic services do not provide the expected comfort. Please be assured that we will continually look for ways to serve you better.Kind regards,GraceHotel Manager