Grazie Cristina per i suoi suggerimenti, provvederemo subito a sostituire i materassi.

Dear Frank, you are being particularly unfair with us and especially with me (Sergio) because we have given you a lot of info before and throughout your stay. As e-mails can proove, i have personally sent you all details on how to get keys, which numbers to call and what to do with your car in order to make the arrival as smooth as possible. By the way, it seems like you didn't pay attention to what i have written, and neither you have listened to what i have told you when you stopped by the office, this is the only reason why you've got a fine for keeping your car inside the old town for too long, despite the several warnings i have given about police being very strict on the traffic closure times. Without mentioning that it's pretty hard to find Mexicans in here, which means that this pesos story it's hard to believe.