Chalet a Cerdagna

“Overall positive stay mostly due to the sauna The apartment room was ok but it was such dry warm that was making impossible to sleep well and despite turning off heating and opening window in a snowing night it was still warm… Restaurant was also good price/money wise”

“Si”

“Appartement à étage, avec vue sur la vallée et soleil couchant. Grande terrasse. Vraiment agréable à vivre. Par contre manque de propreté.... Nous avons fait le ménage en arrivant... ”

“La habitación estaba genial y el personal súper atento y amable.”

“Personal muy amable y disponible, por el precio tener que pagar 2 euros extra para el wifi creo es opinable. Guardan una fianza, que no se devuelve al salir sino días después…la habitación no era la misma que reservé”

“Awful. I stayed at Apart-Hôtel Le Pic de l’Ours and had a very frustrating experience. The hotel advertises WiFi, but in reality it only works in a small part of the building. As I was there for work, this made my stay unworkable. I contacted reception to explain I needed to leave early, but received no response. When I finally spoke to someone (reception is rarely staffed), a refund was refused despite the misleading information. The accommodation itself felt tired, with noticeable noise from...

“The hotel is located in a quiet, picturesque location. The reception staff is very friendly. However, the hotel itself is far from new. The carpet, furniture, and everything in the hotel are quite worn. My biggest complaint was the room cleaning policy, which requires you to vacuum and mop the floors, dust everywhere, and clean the kitchen and bathroom upon check-out, otherwise you risk losing part of your deposit. I would prefer the cleaning fee to be included in the room price by default.”