Hotel vicino a Chair #3 - Truckee

“Parking is kind of far but ok. Staff was very friendly too bad due to new management they’re kind of forced to leave but anyways it is what it is.”

“Great service from employees and very well maintained for a smaller hotel. Will stay again”

“The (air conditioning ) was wierd. The hall in unit 3 had a wierd smell Otherwise the location, parking and small size of complex is a bonus”

“The environment is amazing, great room and a patio to relax on was a great amenity.”

“Clean, spacious room. Awesome location!”

“You need to put English tea in rooms and not just coffee”

“Everthing was great!”

“Great place away from the lake but truly in the mountains. I plan to stay here in the future. ”

“Fantastic experience! The staff were extremely hard working, helpful, and personable. Highly recommend!”

“The room looked clean, but unfortunately it did not smell fresh. There was a noticeable odor, like dust and something stored away for a long time, which made the stay a bit uncomfortable. With better ventilation or a deeper cleaning, the experience could have been much better.”

“The ownership seemed in transition with policy like free breakfasts being changed. The buffet breakfast was not offered. Room was clean but the auto on lighting in the sink area would come on with any movement. Since there is not a door, we often would be awakened . The person on the front desk was very helpful as was the housekeeper.”

“When we first arrived, it became clear that the staff seriously needs training on how to treat customers regardless. There was some sort of rudeness from the staff during both check-in and checkout. While the rules they mentioned might be true, the way they explained them was not welcoming —for example: ‘World of Hyatt doesn’t matter, whether Discoverist or Globalist, you have to leave at 10 AM.’ We never felt welcomed for highly-rated, luxury ski resort property. The staff member insisted on...