6/10 Soddisfacente
Barbara F., Pittsburgh, PA
6 lug 2025
Non mi è piaciuto: Pulizia
Did not live up to the reviews
It’s a beautiful home but did not look as listed. There was dust and spiderwebs everywhere. Trash was left in the house and down in the drain which caused nats to be all over the house. There was food on the floors and cans under the couch. The carpets are filthy. The backyard area was not clean, and needs some landscaping done. We had to clean the patio and grill just to enjoy them. Only one of the three arcade games works. The property manager was useless. First of all, her customer service skills are terrible! She should have picked up the phone and called me as soon as she got my complaint. She was texting which actually is a good paper trail. She claimed she was sending the cleaning crew back and they never came. She doesn’t answer her phone or call you back. Last, a cleaning crew let themselves in the garage and banged on the basement door as if they didn’t see the 4 SUV trucks in the driveway. They were a day early!. Pauline, the property manager, didn’t tell them we added another day back in May.
Barbara F.
Soggiorno di 3 notti a luglio 2025