Hotel per famiglie a Charleston

“We arrived late in the evening. After registration was completed and was given a room on the 4th floor was told the elevator did not work. I have bad hips and knees and my partner just had neck surgery. We had to make several trips to get what we needed up to the room. Sent us both into sever pain and limitations. Tried to do laundry but found out after all cleaning products and clothing was put in the machine that both machines weren't out of order. It was a mess. Eddie, at the front desk...

“The front desk staff were really nice. I appreciated the warm welcome and smiles. The parking attendant was very helpful. The room was fairly clean. The conditioner was completely out in the shower. The ac didn’t seem to cool off to the temp we wanted. When I went down to the front around 9 pm after a long day at the hospital I was alarmed to hear that another customer had bed bugs in the room. Being unsettled I checked my bed and didn’t see anything but didn’t know what to look for. I could not...

“Keurig and tv were broken in our first room. Staff was extremely unhelpful and verged on rude. Asked 3x for tv to get fixed and finally after day 2 they moved us to a different room where the keurig was still broken lol overall comfortable, not the cleanest or best maintained. Breakfast was not great. But had the basics and a good sized refrigerator in the room. Great location.”

“Breakfast was good, comfortable beds. Some updating in rooms needed.”

“Hotel comodo, parcheggio disponibile all'esterno. Vicino ad un ottimo ristorante giapponese e ad una farmacia. Camera ampia con il necessario per il soggiorno, prodotti da bagno cambiati ogni giorno, aria condizionatabin stanza un pó rumorosa (la notte lasciavo solo la ventilazione per ridurre il rumore), wifi gratis (ma noiosa la procedura per il log in), buona la colazione continentale anche se poca scelta di dolci (solo muffin che erano molto buoni). Personale gentile e disponibile. ”

“Staff was so very nice! It was refreshing to see their smiling faces. Rooms were a little outdated but overall a good stay.”

“The overall plus was that the property was conveniently located near airport. The dining furniture was in extremely poor condition. The cushion coverings for all the chairs were tattered & torn. Food: no variety— waffles, eggs, pork sausage; oatmeal toppings were limited. Fresh fruit: only green apples. Yogurt: offered the least expensive option the red/white Yoplait. Room carpet needs cleaning. Water station didn’t consistently have lemons added. Great staff— facilities & breakfast need an...

“We chose this hotel because it had a restaurant on site. However, the restaurant was closed during our stay. Also, we were excited to try the complementary breakfast of which this was non-existent. If you wanted breakfast it was a $15 charge. I am not a fan of false advertising, therfore, wanted to voice my disappointment.”