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Royal Retreat Townhouse 2

Galleria fotografica per Royal Retreat Townhouse 2

Interni
Pasti
3 camere, Wi-Fi gratuito, lenzuola
Interni
TV

Recensioni

6,4 su 10

Casa intera

3 camere3 bagni6 posti letto

Servizi più richiesti

  • Cucina
  • Lavatrice
  • Asciugatrice
  • Wi-Fi gratuito
  • Aria condizionata
  • Spazio all’aperto
Il prezzo attuale è 158 €
tasse e oneri inclusi
15 giu - 16 giu

Aggiungi le date e scopri i prezzi

Informazioni su questa struttura

Royal Retreat Townhouse 2

  • Questa casa invita al comfort e trasuda eleganza moderna. Con 3 camere da letto, 3 bagni, ampio spazio abitativo e finiture eleganti, godrai di un ambiente perfetto per rilassarsi e divertirsi. Bellissimi pavimenti e un sacco di flusso notturno naturale in tutta la disposizione aperta e ariosa della casa. La camera da letto principale al piano superiore ha il proprio bagno privato e una grande cabina armadio. Nel pacchetto sono incluse anche le aree principali del complesso fitness e sportivo in cui l'abbonamento include allenamento personale, lezioni di fitness di alto livello come yoga, danza e zumba. Campi da basket, boxe, sollevamento pesi e tutti gli altri servizi offerti dal complesso Action Sports. Tutto questo è incluso e ad un passo da casa tua.

Servizi della struttura

Connessione Internet

  • La casa offre la connessione Internet Wi-Fi gratuita

Parcheggio e trasferimenti

  • Le modalità di parcheggio in loco includono un garage

Cucina

  • Asciugamani di carta
  • Forno
  • Frigorifero
  • Frullatore
  • Lavastoviglie
  • Macchina per caffè/tè
  • Macchina per il ghiaccio
  • Microonde
  • Piano cottura
  • Spezie
  • Stoviglie, piatti e utensili da cucina
  • Tostapane

Area pasti

  • Tavolo da pranzo

Camere da letto

  • 3 camere da letto
  • Lenzuola fornite dalla struttura

Bagno

  • 2,5 bagni
  • Asciugamani forniti in loco
  • Carta igienica
  • Doccia
  • Vasca
  • Vasca o doccia

Spazi a disposizione

  • Sala da pranzo separata
  • Soggiorno
  • Tavolo da pranzo

Intrattenimento

  • TV con canali satellitari/via cavo

Aree esterne

  • Balcone

Lavanderia

  • Lavanderia
  • Lavatrice

Comfort

  • Aria condizionata
  • Riscaldamento

Animali

  • Non sono ammessi gli animali domestici

Idoneità e accessibilità

  • Struttura riservata ai non fumatori

Misure di sicurezza

  • Rilevatore di monossido di carbonio (l'host ha indicato che la struttura è dotata di un rilevatore di monossido di carbonio)
  • Rilevatore di fumo (l'host ha indicato che la struttura è dotata di un rilevatore di fumo)
  • Serratura di sicurezza

Strutture simili

Piscina coperta
Wyndham Garden Cross Lanes Charleston
Cross Lanes
  • Piscina
  • Colazione inclusa
  • Animali ammessi
  • Parcheggio incluso
7.0 su 10, Buono, 1.010 recensioni
Il prezzo attuale è 104 €
tasse e oneri inclusi
1 lug - 2 lug
Wyndham Garden Cross Lanes Charleston
Confronta strutture simili

Regolamenti

Check-in

Check-in a partire dalle 15:00
Check-in senza contatti disponibile
Età minima per il check-in: 24

Check-out

Check-out entro le 11:00

Istruzioni speciali per il check-in

Riceverai un'e-mail dall'host con istruzioni relative al check-in e al check-out
Le informazioni fornite dalla struttura potrebbero essere tradotte con strumenti di traduzione automatica.

Animali domestici

Animali domestici non ammessi

Bambini e letti aggiuntivi

Si accettano prenotazioni che includono bambini.

Eventi

Non è consentito organizzare eventi

Politica fumatori

Non è consentito fumare

Informazioni importanti

Da ricordare

Questa struttura è gestita da un host professionista, che la affitta in ambito commerciale, imprenditoriale o professionale.
Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica della struttura.
All'arrivo, oltre a un documento di identità comprensivo di foto, potrebbero essere richieste una carta di credito/debito o una caparra in contanti per eventuali spese accessorie.
Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono comportare spese aggiuntive. Le richieste speciali non sono garantite.
Le feste in loco e gli eventi di gruppo sono severamente vietati.
Possibilità di affitto a lungo termine.
L'host ha indicato la presenza di un rilevatore di monossido di carbonio in struttura.
L'host ha indicato la presenza di un rilevatore di fumo in struttura.
La struttura è dotata di una serratura di sicurezza.
Questa struttura dispone di spazi all'aperto, come balconi, patio, terrazze, che potrebbero non essere adatti ai bambini. In caso di dubbi, ti consigliamo di contattare la struttura prima dell'arrivo per avere la conferma che disponga di una camera adatta a te.
Questa struttura è gestita tramite il nostro partner Vrbo. Riceverai un'e-mail da Vrbo con un link al tuo account, dove potrai modificare o cancellare la prenotazione
Se cancelli la tua prenotazione, si applicheranno le condizioni di cancellazione dell’host. In base alla normativa dell’UE sui diritti dei consumatori, i servizi di prenotazione di alloggi non sono soggetti al diritto di recesso.

Informazioni sulla zona

questa casa vacanze si trova a St. Albans. Bank of St. Albans Building e Cox-Morton House sono due dei più importanti punti di riferimento della zona, mentre a livello naturalistico spiccano Wallace Hartman Nature Preserve e Billy Dunn Field. Sei in cerca di eventi sportivi o spettacoli a cui assistere? Crawford Field o Memorial Ice Arena potrebbero avere in programma qualcosa di interessante per te. Vai alla guida turistica di St. Albans
Mostra altre case vacanze a Charleston
Mappa
St Albans, WV

Cosa c’è nei dintorni?

  • Billy Dunn Field
    8 min a piedi - 0.7 km
  • Ordnance Park
    9 min a piedi - 0.8 km
  • Saint Albans City Park
    14 min a piedi - 1.2 km
  • Benedict Circle Triangle Park
    14 min a piedi - 1.2 km
  • Baier Street Park
    17 min a piedi - 1.5 km

Come spostarsi

  • Stazione di Charleston - 15 min. in auto
  • Charleston, WV (CRW-Yeager) - 21 min. in auto

Ristoranti

  • McDonald's
    4 min in auto
  • McDonald's
    13 min in auto
  • KFC
    4 min in auto
  • Marco's Pizza
    3 min in auto
  • Golden Corral
    12 min in auto

Domande frequenti

Gli animali sono accettati presso Royal Retreat Townhouse 2?

No, questa struttura non accetta animali domestici.

Quanto costa il parcheggio presso Royal Retreat Townhouse 2?

Presso la struttura è disponibile un parcheggio in loco.

A che ora si deve eseguire il check-in presso Royal Retreat Townhouse 2?

Orario di inizio del check-in: 15:00.

A che ora si deve eseguire il check-out presso Royal Retreat Townhouse 2?

Orario del check-out: 11:00.

Dove si trova Royal Retreat Townhouse 2?

A 10 minuti a piedi da luoghi d'interesse come Billy Dunn Field, Ordnance Park e Saint Albans City Park, questa casa vacanze vanta una buona posizione a St. Albans. Benedict Circle Triangle Park e Baier Street Park si trovano ugualmente a meno di 15 minuti di distanza.

Recensioni su Royal Retreat Townhouse 2

Recensioni

Tutte le recensioni mostrate sono state scritte da ospiti che hanno effettivamente soggiornato nella struttura. Solo i viaggiatori che hanno prenotato un soggiorno con noi possono inviare una recensione. Verifichiamo le recensioni seguendo le nostre linee guida e le pubblichiamo tutte, positive e negative.
Maggiori informazioniApertura in un’altra finestra
Valutazione di 10 - Eccellente. 8 su 30 recensioni
Valutazione di 8 - Buono. 8 su 30 recensioni
Valutazione di 6 - Soddisfacente. 3 su 30 recensioni
Valutazione di 4 - Scarso. 2 su 30 recensioni
Valutazione di 2 - Terribile. 9 su 30 recensioni

6,4

Pulizia

7,2

Posizione

Recensioni

Verificata

10/10 Eccellente

Tara S.

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio

Nice property

Very nice place. Very spacious.
Soggiorno di 1 notte a luglio 2024
Verificata

8/10 Buono

mrgreenhill

Mi è piaciuto: Pulizia, check-in, posizione e accuratezza dell’annuncio

lovely little place

Stayed with family of 6. Nice place, very clean. Was able to park in garage which was nice. Only downside was that internet didn't work (some network/password miscommunication) and property manager didn't reply with new login info till after we'd left the following day. That was hard with teenagers, but otherwise, good stay.
Soggiorno di 1 notte ad agosto 2024
Verificata

2/10 Terribile

Nery F.

Mi è piaciuto: Check-in e posizione
Non mi è piaciuto: Pulizia e comunicazione

Worst stay. Don’t book from this person!

Place was dirty, bedding that was still from previous stay cuz beds were unmade, bathrooms were dirty, and no communication from host except when we were going to check in.
Soggiorno di 1 notte a maggio 2023
Verificata

8/10 Buono

Jeremy M.

Mi è piaciuto: Check-in, comunicazione, posizione e accuratezza dell’annuncio

Owner and property manager easy to reach.

Check in was simple. We had an issue when we got there at 9:30p, called and got right ahold of owner and property manager who was very prompt about fixing our issue and making it right. Overall the house was perfect for What we needed with plenty of space. Cons- while these weren’t horrible it’s just a few things that could use some attention soon. house could good a good deep clean, new beds, and new carpet.
Soggiorno di 2 notti a dicembre 2022
Verificata

8/10 Buono

Rick P.

Mi è piaciuto: Check-in e posizione
Non mi è piaciuto: Accuratezza dell’annuncio

Great location and accommodation.

The condo is a great location for our purposes. The double bed and master bedroom mattress were awful. We would like to have had a blow dryer and iron available. There were some issues with the internet which made it difficult to watch anything on the TV. We really like the place but felt a few upgrades would make this an a+ place to stay for my family. Knowing we have a couple of more trips to settle my father’s estate we would stay there again, but would prefer a few upgrades mentioned.
Soggiorno di 4 notti a dicembre 2022
Verificata

6/10 Soddisfacente

Brandon G.

Mi è piaciuto: Pulizia, check-in, comunicazione e posizione

The stay okay but some issues

The issues was the smoke alarm kept falling down. and Water damage from a leaky pip from bath room.
Soggiorno di 3 notti a marzo 2024
Verificata

8/10 Buono

Bridget M.

Mi è piaciuto: Pulizia, check-in, posizione e accuratezza dell’annuncio
Non mi è piaciuto: Comunicazione

Nice place to stay.

The place was clean and spacious. Plenty of space for 6 adults and a 1yr old to spread out. There were more stairs then I expected but we used a chair to block them off from a curious toddler. I messaged the owner because we couldn't get wifi to work, never heard back. We did eventually get it to work but would have been nice to have gotten a reply back. Also the remote for the tv downstairs didn't work and that TV also kept cutting in and out, not sure it was bc the tv or cable company. Other than that we had a great stay.
Soggiorno di 2 notti a marzo 2023
Verificata

6/10 Soddisfacente

Kathleen B.

Mi è piaciuto: Pulizia
Non mi è piaciuto: Check-in e comunicazione

Beautiful Space

We had trouble checking in at the Athletic Center across the street as advised. They couldn’t find our reservation and were unclear what unit we were to be in (the paperwork I had was unclear). They were helpful in resolving the issue and “upgraded” us to a bigger place. The apartment was beautiful, well decorated and very clean. However it did not have some of the little amenities that most Vrbos I’ve been to before have. Little things like coffee for the coffee maker or a sponge and dish soap. It could be because this particular unit was not expecting guests. It felt a bit sterile but it’ served it’s purpose. Very comfortable bed!
Soggiorno di 1 notte ad agosto 2022
Verificata

2/10 Terribile

James G.

Non mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio

Spectacular Failure

Booked weeks in advance. Received the door code. Arrived. Door code didn’t work. No contact number for the host. Wouldn’t respond to email or to VRBO Customer Service. Was on the line for over an hour before booking a hotel. Host contacted us later, but we were happily at the Holiday Inn. VRBO on the phone offered minimal compensation, but I don’t expect them to follow through. Miserable experience. Should have read the reviews, as this appears to happen frequently at this property.
Soggiorno di 3 notti a maggio 2024
Verificata

4/10 Scarso

Rebecca H.

Mi è piaciuto: Pulizia
Non mi è piaciuto: Check-in, comunicazione, accuratezza dell’annuncio

Disappointed

I have to say I am very disappointed in this VRBO. I have stayed at many VRBO in the past and never had the issues we had here. 1) entry code was not correct 2) WIFI password was not working 3) 2 out of 3 TV did not work 4) Dirty dishes in dishwasher when we arrived ! No soap 5) metal step threshold not screwed into floor , trip hazard 6) master bed horrendous! It made such a loud noise as if the frame was broken . 7) trash under twin beds, candy wrappers etc. 8) hall bathroom upstairs towel rack falls off wall when towel on it Over all the condo was clean and a convenient location for us . If these issues are resolved our family would most likely use this condo again.
Soggiorno di 2 notti a luglio 2023
Verificata

6/10 Soddisfacente

Erica S.

Mi è piaciuto: Posizione
Non mi è piaciuto: Pulizia, comunicazione, accuratezza dell’annuncio

Deceptive listing

Cleaning crew does not do a good job, best treatment we got was from the contractor who came to fix the air conditioner (iced over from ground to second floor, plus filters that hadn't been changed in a long time). The master bed was AWFUL. Very rickety and not supportive at all. So uncomfortable. Same for the double bed. A better choice would have been to keep an older washer and dryer (way too many settings, bluetooth connection, etc) and replaced the mattresses in those two rooms instead. The deck is horribly unsafe with broken boards. The living room couches were similarly unsupportive and need replacing. There may be a broken chair with the dining set. We had to purchase light bulbs and batteries in order to watch any TV in the house, and to have light in the stairwell or at the dining table. Light fixture at dining table is very low--multiple people in our party hit their heads when standing back up. Finally it was challenging to get in touch with anyone about these multiple issues, so we had to contact VRBO, the property management company, and the owner multiple times. This location was large enough to accommodate our family, plus close enough to those we were visiting, but these were the only ecemr
Soggiorno di 7 notti a luglio 2024
Verificata

2/10 Terribile

Mike K.

Mi è piaciuto: Check-in
Non mi è piaciuto: Pulizia, comunicazione, posizione e accuratezza dell’annuncio

Not good stay and I do not recommend anyone to stay

VRBO picture is good and we chose to stay there but when we got there everything is bad and old. Bed are worn and I can feel the bed springs. Couches are worn and no cushion. When I sat down I sank low and also smelled of smoke. We could not sit at the couches and relax. Master shower is dripping and made dripping noise all night while I tried to sleep. Pots and pans were all scratched and rusty. I would not use them to boil water in them. Bath towel and other towels provided were stained. Carpets were vacuumed but behind the bed and under the beds were all dusty and dirty. Silver wear were cheap Dollar General spoons and forks. There were 4 plated and 2 smaller plates and 3 bowls. One was chipped. Not enough for 6 people to stay original schedule. The hot water tank is very small and after one person took as shower, I had to wait about 20 minutes before there was hot water but before I can fill the tube, hot water ran out. I don't know what standard VRBO has for people to qualify and become VRBO renters but I doesn't look like VRBO has any standard at all. Any dirty establishment can be VRBO renters. We tried to stay out as much as possible because we could not sit on couch to relax and watch TV. Couched smelled and no cushion and I sank low when I sat down. The living room was not a place for relaxation.
Soggiorno di 4 notti a luglio 2024
Verificata

2/10 Terribile

Jason H.

Non mi è piaciuto: Pulizia, check-in, accuratezza dell’annuncio

Warning! Safety and Cleanliness Concerns

The check-in time for this house is 3. A few minutes after 3, we were contacted by the host and informed that the house had not yet been cleaned and asked what time we were planning on arriving. We told them 6, but, because of the event we were attending, we did not arrive until 7:30. When we arrived to the house, the passcode we were given was not the right code to enter the house. We attempted to call the host, but were interrupted by the people arriving to clean the house. The cleaning staff were washing the bedding and towels when we left for dinner. They apologized and said everything would be finished when we came back from eating. However, when we came back, the only thing that had been done was the beds had been made. The bathrooms and flooring had not been cleaned which was evident by the dead insects, hair, and trash on the floor and the smears in the toilet. Upon further inspection, the bedding on the beds were dirty and smelled. Before we went to bed, we replaced the sheets and blankets on 2 of the beds due to stains and had to flip 1 mattress due to the large and very obvious urine stain. There are 3 TV’s in the house and 3 remotes for each, but only 1 remote had batteries. We used that remote to turn on the TV in the living room. The living room furniture was well used and very thin. The main light for the stairs had burned out bulbs. We also found the all windows and sliding doors unlocked and some were open. We would not recommend staying at this location.
Soggiorno di 1 notte a maggio 2024
Verificata

10/10 Eccellente

Patti & Richard W.

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio

Awesome upgrade

We were pleasantly surprised to get an upgrade to a unit right next to the one we initially confirmed. This property was immaculate magnificent outstanding the the word awesome comes to mind more often than anything.
Soggiorno di 1 notte a settembre 2022
Verificata

8/10 Buono

Tammy H.

Mi è piaciuto: Pulizia, posizione, accuratezza dell’annuncio
Non mi è piaciuto: Check-in

Comfy Cozy!

Loved the location! Right next to grocery store and pizza place. Super comfortable and quiet. Perfect for everyone to spread out, play cards, eat, sleep, and watch tv. Slept like a baby. The one recommendation is you should make contact prior to arrival just to make sure you have access code or key. It was the only hiccup in the overall experience. Will definitely save this listing for the future. Great home, thank you.
Soggiorno di 2 notti a luglio 2022
Verificata

2/10 Terribile

Brad J.

Non mi è piaciuto: Pulizia, comunicazione, posizione e accuratezza dell’annuncio

Stay Away!!

Upon arriving at the property in St. Albans, the first obstacle was parking. The driveway is short and the street that it is on is narrow and one-way, making it a challenge to get my truck parked. The people that we were traveling with had to park at the sports complex due to the driveway situation. We could have worked with that. Heading up the front steps, the railing was terribly unsteady and did not appear to be anchored on to the steps very well. The code on the lock seemed to work fine (more on this later) and upon opening the front door, the place just plain smelled bad. Like it had a string of previous people that vaped in it and did not get cleaned. Stepping in, the carpet on the steps was matted and filthy. Obviously not cleaned for a while, much less vaccuumed. Heading up the stairs to the main level, the furniture in the living room was broken down and dirty. Heading into the kitchen, our shoes were sticking to the laminate floor, like they had not been cleaned in way too long. The floor in the dining area was the same. On top of this, there was a bag of trash on the deck from a previous person and the blinds were stained and dusty. Going up the stairs to the bedrooms, the carpet was again matted and dirty with obvious stains on many steps and the landing. In the main bathroom off the hallway, the floor had small pieces of toilet paper balled up on the floor. In addition to this, there were still spots in the toilet where someone obviously ate something that didn't agree with them and sprayed the back of the bowl. Disgusting. Heading into the master bedroom, at least the bed was made, but the floor in the attached master bath was again sticky and there was an oily haze all across the bathroom mirror, obviously not cleaned. In one of the other bedrooms, the bi-fold door on the closet was broken and upon opening it, it had a strong marijuana smell. On top of all of the above, there was visible dust on the tops of the door casings and on the air vents. After considering our options, we decided to cancel our second stay on the way back home and stay at a hotel in nearby Charleston. While checking in to the hotel, the person working the front desk said that they used to work for the cleaning crew that was responsible for this very property. They indicated that the crew was fired and they were unaware if anyone was actually cleaning this property. Do yourself a favor, get a hotel room in Charleston.
Soggiorno di 1 notte a maggio 2022
Verificata

8/10 Buono

Rebecca B.

Mi è piaciuto: Check-in, comunicazione, accuratezza dell’annuncio

Accommodating

We forgot to contact them because we were checking in late. Jeff was awesome and got us in no problem.
Soggiorno di 1 notte a marzo 2022
Verificata

10/10 Eccellente

David C.

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio

Already booked again

We enjoyed our stay very much , we are working on a project in Charleston so it was more like home with all the creature comforts rather than just a place to sleep while vacationing every
Soggiorno di 1 notte a novembre 2021
Verificata

10/10 Eccellente

David C.

Mi è piaciuto: Pulizia, check-in, posizione e accuratezza dell’annuncio

Coming back

We really enjoyed our stay and already booked a return trip for another 3 weeks after Thanksgiving
Soggiorno di 10 notti a novembre 2021
Verificata

2/10 Terribile

Morgan S.

Non mi è piaciuto: Pulizia, comunicazione, accuratezza dell’annuncio

Grandfather’s 100th Birthday trip

I returned to St Albans to celebrate my grandfather’s 100th birthday. I have stayed 2 times in the first unit of these townhouses. No problems, I assumed this unit would be comparable. It was not.. It has a filthy floor. Absolutely disgusting carpet! Very, very stained and not vacuumed well or at all..And dirty, food stained kitchen floor. Yuck! I do not care as much about decor as I do cleanliness and comfort. So that takes us to the bedding. My 30yr old daughter concerned with sheets decided to wash sheets before sleeping on them. Found yellow stained unwashed mattress pad:/ and nasty pillows. There were not even pillows in one bedroom.I ended up going and buying $300 worth of cleaning supplies, sheets, pillows and blankets just to be able to sleep. Not acceptable.I just wanted to be able to enjoy my family and this special event and instead had to deal with this place. Picked this location because of convenience to my grandfather’s house. I will not be staying here next visit.
Soggiorno di 4 notti ad agosto 2021
Verificata

2/10 Terribile

Isaiah G.

Non mi è piaciuto: Check-in, comunicazione, accuratezza dell’annuncio

Absolutely Terrible!!

It all started when we arrived to check-in. I was told to check-in at the sports center next to the apartment. When we arrived the sports center had closed early. I messaged the property owner but got not response. After an hour of waiting with no response, I finally I tried calling the closed business to see if someone might answer. To my surprise someone answered. The person that answered explained they were already home for the day and was confused why I would check-in at their place of business. They asked me for my number and said they would have someone call me back. I finally got a return call, but the girl I spoke with had no idea what unit I had reserved. She guessed which unit it probably was (that's a scary sentence you just read, but it's very accurate). Luckily she was correct. Once we got inside we immediately noticed how warm it was. Yep, you guessed it... the a/c was broke (both the upstairs and downstairs units). We also noticed that the kitchen was not the same kitchen that was in the pictures. The appliances were old, white, and the fridge has multiple broken shelves. I called the lady back and told her about the a/c and the kitchen. She said that the pictures were incorrect and that I would have to wait until the next day for someone to came look at the a/c since it was after 5pm. At this point it was too late to look for another place to stay so we opened the windows and started unpacking. I wanted to connect my phone to the wifi but wouldn't you know it, it wasn't working either. We spend 2 of the 3 days with no working a/c and no wifi. I never once heard from the property owner, just someone the girl that worked for him. I messaged him multiple times requesting help and eventually asking for a partial refund. I got no response. This is by far the worst experience I have ever had. I would never think about staying here again and I recommend you not stay here either. Please, I don't care if this is your only option, stay somewhere else. This review is saving you a major headache and a terrible experience.
Soggiorno di 2 notti a giugno 2021
Verificata

2/10 Terribile

Abby S.

Non mi è piaciuto: Pulizia, check-in, comunicazione e accuratezza dell’annuncio

Dirty and Disorganized

Do not stay here! The confirmation email said to check in at the sports complex next door. The very nice kid there hadn’t been told to expect us, called someone who came 10-15 minutes later who also hadn’t expected us despite the reservation made months ago. That guy walked in on people staying in an adjoining unit unannounced. Then went to check the unit we had reserved which hadn’t been cleaned. He removed the trash and told us we’d have to wash the sheets ourselves and he’d make sure the cleaning fee was refunded. Without many options we agreed. We stripped the beds and did the laundry but that was only the beginning. The entire apartment was filthy. The carpet was disgusting and the bathrooms were awful. Hair in the shower and sink drains- no clean or even extra towels to use. I have never ever written a review like this. We have always had excellent experiences with short term rentals. I messaged the owner as the cleaning fee has still not been refunded and have not received ANY communication from them. We reserved this apartment for our return next week and have asked to cancel that reservation. We have asked for a full refund due to the inaccuracy of the listing and awful experience we had this weekend. If we do not receive a response I will be filing a complaint with VRBO. We have stayed in the unit next door operated by the same owners several times and always had excellent experiences. I was shocked at the state of this second unit. Please make this right!
Soggiorno di 1 notte a giugno 2021
Verificata

8/10 Buono

Molly K.

Mi è piaciuto: Check-in, posizione, accuratezza dell’annuncio

Thanksgiving in West Virginia

Was a great place for the three of us to enjoy Thanksgiving. Plenty of room. Good bargain for the price.
Verificata

4/10 Scarso

Michelle W.

Mi è piaciuto: Accuratezza dell’annuncio
Non mi è piaciuto: Pulizia e comunicazione

No follow up

When we arrived to the rental it was obvious the unit had not been cleaned. They were unable to get someone out to clean it that night so we had to clean it ourselves with the promise we would be refunded the cleaning fee. After 1 month of contacting the property management and the owner we have been ignored and received no refund. Very disappointed in how we have been treated.
Soggiorno di 3 notti a ottobre 2020
Verificata

2/10 Terribile

Randy P.

Non mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio

Rental not ready

Got to rental and did not have code to get in. Finally got in and rental was nasty and not cleaned. Assistant manager moved me to another place that was alright. But manager will not respond. Assistant manager Carol saved my weekend. But this should have not happened and manager stinks for not responding. Very disappointed!!!!
Soggiorno di 2 notti a luglio 2020