When I tried to check in, the staff could find no record of my having made a reservation with Travelocity. I was eventually shuffled off to what seemed like one of their spare rooms. The room had no chair other than a desk chair that fell backward as soon as I leaned back, no phone, and no desk light. Apparently, I was supposed to be in a standing or sleeping position throughout my stay. I asked the person at the desk the following day to get me a chair. My request was ignored. The door "keys" did not work properly. I got new keys and they didn't work properly either. I had to insert the "key" for about ten to twenty times, and if I was lucky, the door might open. Very tiresome. When I wanted to check out, there was no indication of what time the manager was supposed to show up in the morning. There was only a sign warning me that if I didn't check out on time, I would be charged $20 extra. I was early, but wanted to talk to the manager about all the troubles I had been having with the room. I tried to call the office with my cell phone and got only a recording. The manager showed up at 8 o'clock after I had been waiting close to an hour. During that time, other guests showed up looking for assistance, and had to leave because no one was around to help them. The experience of staying at this motel was a pain from start to finish.