Esterni

Recensioni per Hampton Inn Charlotte-Belmont at Montcross

2.5 out of 5
Hampton Inn Charlotte-Belmont at Montcross
820 Cecilia Alexander Dr, Belmont, NC

Recensioni

8,8

Eccellente

Valutazione di 10 - Eccellente. 423 su 675 recensioni" "
Valutazione di 8 - Buono. 159 su 675 recensioni" "
Valutazione di 6 - Soddisfacente. 55 su 675 recensioni" "
Valutazione di 4 - Scarso. 16 su 675 recensioni" "
Valutazione di 2 - Terribile. 22 su 675 recensioni" "

9,2/10

Pulizia

9,2/10

Personale e servizio

8,8/10

Servizi

9,0/10

Condizioni e dotazioni della struttura

8,6/10

Ecosostenibilità

Recensioni

8/10 Buono

Mary

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti ad aprile 2024
Risposta di Michael - GM, il giorno 1 mag 2024
Thank you so much, Mary, for the great rating on your recent stay at The Hampton Inn Charlotte- Belmont at Montcross! We appreciate you being our guest and are grateful to be recognized for providing great service, clean comfortable rooms, fantastic amenities, and an ideal location. Please do not hesitate to let us know if you would like to share any feedback anytime. We look forward to seeing you again! Kind regards, Michael Matthews - General Manager

4/10 Scarso

Kiera, Pottstown

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I didnt like that they have a new system that keeps going out and glitching. When i checked in thwy had me swipe multiple cards because the system kept saying it was declined. The front desk person called a manager and they tried for 16 minutes to figure it out and couldnt.. they then charged me 75 for incidentals and let me check in. In the morning I had 2 pending charges of 566.67, a pending charge of 75 and a pending charge of 416.67. When I went to the front desk I was informed by the manager on duty that they were aware of the issue and that it happened to 3 other people yesterday and there was nothing they could do with the pending charges because the system did give her codes and i needed to wait 3-5 business days. My issue is if you knew this was a problem and happen to multiple people why did you keep having me swipe my card like the issue was on my end.. so i end up with 1600 in pending charges and i have to hope they fall off and dont clear since she had the same authorization code. This is very frustrating and should have been handled differently. Also, they created two profiles for me sonce i booked thru Expedia and thrn that causes issues with our room keys not working the whole trip and we had to keep going back to the front desk
Soggiorno di 3 notti ad aprile 2024
Risposta di Michael GM, il giorno 22 apr 2024
Dear Kiera,We're truly sorry to hear that your recent stay with us didn't meet your expectations, especially regarding the issues you experienced during check-in and the incidental holding charges. Your feedback is incredibly important to us, and we would like to invite you to discuss your concerns further to ensure clarity and resolve any outstanding issues. Our team is committed to addressing your feedback and identifying areas where we can improve our services. Please accept our sincerest apologies for any inconvenience caused, and know that we extend our best wishes to you.Respectfully,Michael Matthews - General Manager

10/10 Eccellente

Frank

Mi è piaciuto: Pulizia
Soggiorno di 1 notte ad aprile 2024
Risposta di Michael - GM, il giorno 21 apr 2024
Hello Frank,We're delighted to hear that you had a wonderful experience during your stay at The Hampton Inn Charlotte-Belmont at Montcross, North Carolina. Our team is committed to offering pristine, cozy accommodations complemented by superb amenities, all conveniently situated in a prime location. Should you have any further feedback to share, please feel free to reach out at any time. Thank you once more for selecting our hotel, and we eagerly anticipate welcoming you back in the future. Best regards, Michael Matthews - General Manager

10/10 Eccellente

Pamela, Bishop

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Near cute downtown Belmont and a Walmart. GREAT breakfast for a hotel (we liked the biscuits a d gravy and western omelets).
Soggiorno di 1 notte ad aprile 2024
Risposta di Michael GM, il giorno 17 apr 2024
Hello Pamela, We're delighted to have had you as our guest and appreciate you taking the time to share your positive feedback about your experience at the Hampton Inn Charlotte- Belmont at Montcross. We are so happy to see you enjoyed our breakfast service. Please don't hesitate to reach out to us with any additional feedback or suggestions. Wishing you a fantastic day, and once again, thank you for being our guests.Warm regards, Michael Matthews - GM

10/10 Eccellente

arthur

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
hotel located close to my sons house
Soggiorno di 2 notti a marzo 2024
Risposta di Michael - GM, il giorno 16 apr 2024
Hello Arthur,Thank you very much for the five-star review on your recent stay at The Hampton Inn Charlotte-Belmont at Montcross! We appreciate you being our guest and are grateful to be recognized for providing great service, clean, comfortable rooms, fantastic amenities, and an ideal location. Please do not hesitate to let us know if you would like to share any further feedback anytime. We look forward to seeing you again soon! Kind regards,Michael Matthews - General Manager

10/10 Eccellente

Elaine

Nice place
Soggiorno di 1 notte ad aprile 2024
Risposta di Michael - General Manager, il giorno 12 apr 2024
Good morning Elaine, It is great to see you enjoyed your stay at The Hampton Inn in Belmont, North Carolina. Our staff is dedicated to providing clean, comfortable rooms with fantastic amenities in an ideal location. Please do not hesitate to let us know if you would like to provide any additional feedback anytime. Thanks again for choosing our hotel and we hope to see you again soon. Michael Matthews - General Manager

6/10 Soddisfacente

Marcel

Viaggio di lavoro
Mi è piaciuto: Pulizia
Property needs a refresh
Soggiorno di 3 notti ad aprile 2024
Risposta di Michael - GM, il giorno 4 apr 2024
Dear Marcel,We regret to learn that your recent stay as our guest did not meet your expectations, and we apologize that you were not completely happy with your experience. I would like to invite you to further discuss your thoughts to ensure clarity. Your feedback is invaluable to us, and our team is eager to address your concerns and identify areas for enhancement. We extend our best wishes to you and thank you for being our guest.Respectfully,Michael Matthews - General Manager

6/10 Soddisfacente

Celeste

Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Michael - GM, il giorno 12 mar 2024
Dear Celeste,We appreciate you taking the time to leave a review for your recent stay at our hotel. Our team is dedicated to ensuring a memorable stay for our guests that includes comfortable accommodations, fantastic amenities, and friendly service. We would love to learn more from you to hear about the reason for your rating. Please do not hesitate to let us know if you would like to add any suggestions or feedback to best serve you the next time you stay at The Hampton Inn Charlotte- Belmont at Montcross.Kind regards, Michael Matthews - General Manager

8/10 Buono

ALLEN

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Risposta di Michael - GM, il giorno 6 mar 2024
Dear Allen,It was so thoughtful of you to take the time to leave such a positive rating! Thank you. Please do not hesitate to let us know if you would like to add any additional suggestions or feedback to best serve you the next time you stay at The Hampton Inn Charlotte- Belmont at Montcross.Kind regards,Michael Matthews - General Manager

8/10 Buono

Jay

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di Michael - GM, il giorno 22 feb 2024
Hello Jay,Thank you so much for the high rating on your recent stay at The Hampton Inn Charlotte- Belmont at Montcross! We appreciate you being our guest and are grateful to be recognized for providing great service, clean comfortable rooms, fantastic amenities, and an ideal location. Please do not hesitate to let us know if you would like to share any feedback anytime. We look forward to seeing you again! Kind regards, Michael Matthews - General Manager

10/10 Eccellente

Courtney

Soggiorno di 1 notte a febbraio 2024
Risposta di Michael - GM, il giorno 20 feb 2024
Dear Courtney, It is great to see you were able to relax and enjoy your stay at The Hampton Inn in Belmont, North Carolina. Our staff is dedicated to providing clean, comfortable rooms with fantastic amenities in an ideal location. Please do not hesitate to let us know if you would like to provide any additional feedback anytime. Thanks again for choosing our hotel and we hope to see you again soon. Michael Matthews - General Manager

10/10 Eccellente

Lawrence

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Clean and overall nice place.
Soggiorno di 1 notte a gennaio 2024
Risposta di Jeannette - GM, il giorno 17 gen 2024
Thank you, Lawrence! Our team is grateful for your wonderful rating and compliments regarding your recent stay with us. We appreciate being recognized for providing clean comfort and great service for all our guests. Our staff looks forward to welcoming you back to the Hampton Inn Charlotte-Belmont at Montcross in the near future. Thanks again for taking the time to leave a review and please do not hesitate to reach out to me with any additional feedback or suggestions.Warm regards, Jeannette Adams - General Manager

10/10 Eccellente

Alyson

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Quick one night trip with the family. Easy and friendly checkin, room was clean, beds comfortable and nice fluffy pillows. Breakfast had a decent variety, attendant acted as if she wasn't concerned about keeping food stocked for the guests, but otherwise a great stay. Would definitely return.
Soggiorno di 1 notte a dicembre 2023
Risposta di Jeannette - GM, il giorno 8 gen 2024
Dear Alyson,We are thrilled you enjoyed your stay at The Hampton Inn Charlotte-Belmont at Montcross.Our staff is dedicated to providing clean, comfortable rooms with fantastic amenities in an ideal location. We appreciate your feedback on the breakfast service and will look for areas for improvement.Please do not hesitate to let us know if you would like to provide any additional feedback anytime. Thanks again for choosing our hotel and we hope to see you again soon. Have a great year!Jeannette Adams - General Manager

10/10 Eccellente

Yoan

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Todo muy limpio,habitaciones muy comodas
Soggiorno di 5 notti a dicembre 2023
Risposta di Jeannette - GM, il giorno 4 gen 2024
Gracias por su maravillosa calificación de 5 estrellas. Nos alegra ver que haya disfrutado de su estadía en The Hampton Inn en Belmont, Carolina del Norte. Háganos saber si desea compartir algún comentario adicional. Gracias por ser nuestro invitado.Atentamente,Jeannette Adams - Gerente General

8/10 Buono

Leigh

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a dicembre 2023
Risposta di Jeannette - GM, il giorno 31 dic 2023
Hello Leigh,It was so thoughtful of you to take the time to leave such a positive review and a high rating! Thank you. Please do not hesitate to let us know if you would like to add any additional suggestions or feedback to serve you best the next time you stay at The Hampton Inn in Charlotte-Belmont at Montcross.Best regards and happy New Year!Jeannette Adams - General Manager

10/10 Eccellente

Josh

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Good stay
Clean room with everything you need.
Soggiorno di 1 notte a dicembre 2023
Risposta di Jeannette - GM, il giorno 28 dic 2023
Hello Josh,Thank you so much for taking the time to leave your compliments and a 10 out of 10 rating for your experience at The Hampton Inn Charlotte-Belmont at Montcross. It is always great to see happy guests enjoying our wonderful amenities and ideal location. We strive for perfection, and I welcome any questions or suggestions you may have so we can better serve you and our guests in the future. Thanks again for your time and have a great New Year. Jeannette Adams - General Manager

10/10 Eccellente

Dea

Viaggio con animali domestici, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I appreciate that Hampton Inns are pet friendly. However, our room was not vacuumed well and I had to pick up a lot of things on the floor that I did not want our puppy to ingest. These things included candy, popcorn, strings, paper, and dust bunnies.
Soggiorno di 1 notte a dicembre 2023
Risposta di Jeannette - GM, il giorno 28 dic 2023
Thanks for this feedback, Dea. We apologize for the condition of the room, and we will certainly look into this immediately. I appreciate you taking the time to leave such a high rating. Please feel free to reach out to me anytime with additional thoughts or suggestions. Thanks for being our guest and we hope to see you again the next time you visit Belmont.Best regards and happy New Year!Jeannette Adams - General Manager

8/10 Buono

Catherine

Soggiorno di 7 notti a dicembre 2023
Risposta di Jeannette - GM, il giorno 27 dic 2023
Dear Catherine,It was so thoughtful of you to take the time to leave such a positive review and high rating! Thank you. Please do not hesitate to let us know if you would like to add any additional suggestions or feedback to best serve you the next time you stay at The Hampton Inn Charlotte- Belmont at Montcross.Kind regards and happy new year!Jeannette Adams - General Manager

10/10 Eccellente

Linda

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a dicembre 2023
Risposta di Jeannette - GM, il giorno 19 dic 2023
Hello Linda,Thank you for choosing The Hampton Inn Charlotte-Belmont at Montcross. We appreciate you taking the time to leave a 10 out of 10 rating. Our team is proud to offer comfortable rooms with fantastic amenities. We value your opinion and I welcome a conversation with you anytime to discuss any additional feedback you wish to share. Thank you again and we hope to see you again soon. Happy holidays! Sincerely, Jeannette Adams - General Manager

10/10 Eccellente

Vito C, Garden City

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was a great hotel and excellent room
Soggiorno di 2 notti a dicembre 2023
Risposta di Jeannette - GM, il giorno 18 dic 2023
Good morning, Vito,Our staff will be thrilled to see you enjoyed your experience at The Hampton Inn, ideally located in Belmont at Montcross. We work hard to provide clean, comfortable rooms with amazing amenities. It is always great to be recognized and we appreciate the five-star rating. Please let me know if you would like to share any feedback or suggestions. We look forward to seeing you again soon! Happy holidays! Jeannette Adams - General Manager

10/10 Eccellente

Chris

Soggiorno di 2 notti a dicembre 2023
Risposta di Jeannette - GM, il giorno 13 dic 2023
Thank you so much, Chris, for taking the time out of your day to leave a 10 out of 10-star review of your experience at The Hampton Inn Charlotte-Belmont at Montcross. We focus on making sure every guest feels comfortable and we're happy to know your experience exceeded these expectations! Please feel free to contact me with any feedback or suggestions regarding your recent stay. Thank you again for being our guest and we look forward to welcoming you back soon. All the best, Jeannette Adams - General Manager

10/10 Eccellente

Sacha

Viaggio di gruppo, Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff was very friendly and helpful. The rooms were nice and clean. The hot breakfast was the best I have had in a long time. I absolutely love the outdoor fire pit area.
Soggiorno di 2 notti a dicembre 2023
Risposta di Jeannette - GM, il giorno 11 dic 2023
Dear Sacha,The Hampton Inn Charlotte-Belmont at Montcross team is absolutely thrilled to see your wonderful review and five-star rating. It is always gratifying to know that our guests enjoyed their stay and were able to take advantage of our many fantastic amenities. Please do not hesitate to let us know if you would like to share any additional feedback. We hope to welcome you back soon. Kind regards, Jeannette Adams - General Manager

10/10 Eccellente

Cynthia

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Jeannette - GM, il giorno 10 dic 2023
Hello Cynthia,Thank you kindly for taking the time to leave a 10 out of 10 rating for your experience at The Hampton Inn Charlotte-Belmont at Montcross. It is always great to see happy guests enjoying our wonderful amenities and ideal location. We strive for perfection, and I welcome any questions or suggestions you may have so we can better serve you and our guests in the future. Thanks again for being our guest. Jeannette Adams - General Manager

10/10 Eccellente

Karen D., Prosperity

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a dicembre 2023
Risposta di Jeannette - GM, il giorno 8 dic 2023
Hello and thank you, Karen, for leaving such a wonderful five-star rating for your recent stay as our guest at the Hampton Inn Charlotte-Belmont at Montcross! We always love to see happy guests and appreciate the kind recognition. Please do not hesitate to let us know if you would like to share any additional feedback anytime. We look forward to seeing you again soon! Best wishes and happy holidays! Jeannette Adams - General Manager

10/10 Eccellente

Carolyn

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location clean and sweet staff !
Soggiorno di 1 notte a dicembre 2023
Risposta di Jeannette - GM, il giorno 6 dic 2023
Thank you kindly, Carolyn! We are thrilled to see you enjoyed your room and our friendly service as our guest at The Hampton Inn Charlotte-Belmont at Montcross. Our team strives for perfection and it is always gratifying to receive praise. Please feel free to contact me anytime with additional feedback or suggestions. Thanks again for being our guest. Best regards and happy holidays! Jeannette Adams - General Manager

10/10 Eccellente

Patrick

Soggiorno di 1 notte a dicembre 2023
Risposta di Jeannette - GM, il giorno 26 dic 2023
Thank you so much, Patrick, for the five-star rating on your recent stay at The Hampton Inn Charlotte- Belmont at Montcross! We appreciate you being our guest and are grateful to be recognized for providing great service, clean comfortable rooms, fantastic amenities, and an ideal location. Please do not hesitate to let us know if you would like to share any feedback anytime. We look forward to seeing you again in the new year! Kind regards, Jeannette Adams - General Manager

10/10 Eccellente

Stephen

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
no problems
Soggiorno di 1 notte a novembre 2023
Risposta di Jeannette - GM, il giorno 5 dic 2023
On behalf of the Hampton Inn Charlotte-Belmont at Montcross team, thank you, Stephen, for your wonderful feedback and a five-star rating. Please let us know if you have any additional feedback or suggestions to ensure your continued happiness as our guest. We look forward to seeing you back soon. Have a great holiday season and thanks again.Sincerely, Jeannette Adams - General Manager

6/10 Soddisfacente

Rod

Viaggio con la famiglia
Mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Staff was not very cordial. Digital check-in did not work, as the room that was selected was not available. That is why the one rating was only a three star and everything else was a five star.
Soggiorno di 1 notte a dicembre 2023
Risposta di Jeannette - GM, il giorno 5 dic 2023
Dear Rod,We appreciate all feedback, suggestions, and concerns so that we may best serve our valued guests. Our team truly apologizes for not fully meeting your expectations and we will review and discuss your concerns and look for areas for improvement. I welcome a direct conversation with you anytime if you would like to add any additional feedback. We do hope you will consider us again in the future and are glad to see you enjoyed our ideal location. Have a great holiday season and thank you again for being our guest.Sincerely,Jeannette Adams General Manager

8/10 Buono

Tammy

Soggiorno di 1 notte a novembre 2023
Risposta di Jeannette - GM, il giorno 21 dic 2023
Thank you, Tammy, for leaving such a wonderful rating on your recent stay as our guest at the Hampton Inn Charlotte-Belmont at Montcross! We always love to see happy guests and appreciate the kind recognition. Please do not hesitate to let us know if you would like to share any additional feedback anytime. We look forward to seeing you again soon! Best wishes and happy holidays to you and your family! Jeannette Adams - General Manager

10/10 Eccellente

Vernelle

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything was awesome. The staff was friendly and professional. The area was great. The room was clean. The breakfast was very good. Will definitely stay there again.
Soggiorno di 4 notti a novembre 2023
Risposta di Jeannette - GM, il giorno 28 nov 2023
On behalf of the Hampton Inn Charlotte-Belmont at Montcross team, thank you, Vernelle, for your wonderful rating and compliments. Please let us know if you have any additional feedback or suggestions you would like to share as our valued guest. We hope to see you again the next time you visit Belmont. Have a great holiday season and thanks again.Sincerely, Jeannette Adams - General Manager

10/10 Eccellente

Leslie

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Everything was great!
Soggiorno di 2 notti a novembre 2023
Risposta di Jeannette GM, il giorno 24 nov 2023
Thank you so much, Leslie, for the compliments! We are thrilled to see you enjoyed your room and had a wonderful visit as our guest at The Hampton Inn Charlotte-Belmont at Montcross. Our team strives for perfection, and it is always gratifying to receive praise. Please feel free to contact us anytime with additional feedback or suggestions. Thanks again for being our guest and we look forward to welcoming you back soon. Sincerely, Jeannette Adams - General Manager

10/10 Eccellente

James

Soggiorno di 3 notti a novembre 2023
Risposta di Jeannette - GM, il giorno 8 dic 2023
Hello James,Thank you for being our guest at the Hampton Inn Charlotte-Belmont at Montcross. We are very happy to see you enjoyed your room and our staff appreciates the five-star rating! Please let us know if you would like to share additional feedback anytime. Kind wishes and happy holidays,Jeannette Adams - General Manager

10/10 Eccellente

Donna B

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Family visit
Very convenient location for our visit. Great breakfast.
Soggiorno di 2 notti a novembre 2023
Risposta di Jeannette GM, il giorno 17 nov 2023
Dear Donna,Thank you so much for taking the time to leave a 10 out of 10 rating for your experience at The Hampton Inn Charlotte-Belmont at Montcross. It is always great to see Happy guests enjoying our wonderful amenities and ideal location. We strive for perfection, and I welcome any questions or suggestions you may have so we can better serve you and our guests in the future. Thanks again for your time. Jeannette Adams - General Manager

10/10 Eccellente

Jeffrey

Soggiorno di 2 notti a novembre 2023
Risposta di Jeannette - GM, il giorno 5 dic 2023
Hello Jeffrey, Thanks so much for taking the time to leave a five-star rating for your recent stay at The Hampton Inn Charlotte - Belmont at Montcross. Our staff appreciates being recognized for providing friendly service, comfortable rooms, and fantastic amenities.We look forward to seeing you again the next time you are in the Belmont area. Thanks again, Jeannette Adams - General Manager

10/10 Eccellente

Angela

Soggiorno di 1 notte a novembre 2023
Risposta di Jeannette - GM, il giorno 1 dic 2023
Thank you, kindly, Angela, for your wonderful recommendation. The Hampton Inn Charlotte-Belmont at Montcross Hotel team is grateful to you for taking the time to leave us a five-star review. We are all passionate about providing the best service and all the comforts of home. Please do not hesitate to let us know if you would like to share any additional feedback or suggestions. Have a great holiday season and thanks again!Warm regards,Jeannette Adams - General Manager

6/10 Soddisfacente

Lesa

Soggiorno di 1 notte a ottobre 2023
Risposta di Jeannette, il giorno 4 nov 2023
Dear Lesa,We appreciate your time to leave a rating as our valued guest at The Hampton Inn Charlotte-Belmont at Montcross. We focus on making sure every guest feels comfortable and want to ensure your experience exceeds these expectations! Please feel free to contact me with any feedback or suggestions regarding your recent stay. Thank you again for being our guest and we look forward to welcoming you back soon. All the best, Jeannette Adams - General Manager

8/10 Buono

Wayne

Soggiorno di 3 notti a ottobre 2023
Risposta di Jeannette GM, il giorno 18 nov 2023
Hello Wayne,Thanks so much for this positive review! We are happy to see you enjoyed your stay and grateful you chose The Hampton Inn Charlotte-Belmont at Montcross. Please let me know if you would like to share any additional feedback or suggestions anytime. Thanks again and we look forward to seeing you back soon! Jeannette Adams - General Manager

10/10 Eccellente

Timothy

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a ottobre 2023
Risposta di Jeannette GM, il giorno 23 ott 2023
Hello Timothy,Thank you so much for choosing The Hampton Inn Charlotte-Belmont at Montcross. We appreciate you taking the time to leave a 10 out of 10 rating. Our team is proud to offer comfortable rooms with fantastic amenities. We value your opinion and I welcome a conversation with you anytime to discuss any additional feedback you wish to share. Thank you again and have a wonderful rest of the fall season. Sincerely, Jeannette Adams - General Manager

10/10 Eccellente

Paul

Great stop
Lovely hotel .... would come again !
Soggiorno di 1 notte a ottobre 2023
Risposta di Jeannette GM, il giorno 13 ott 2023
Hello Paul, We want to first thank you for choosing The Hampton Inn Charlotte-Belmont at Montcross. Our team takes great pride in being able to provide comfortable rooms with fantastic amenities. The staff appreciates the high rating and your compliments! We value your opinion and I welcome a conversation with you anytime to discuss any additional feedback you wish to share. Thank you again and we look forward to seeing you again soon. Best regards, Jeannette Adams - General Manager

2/10 Terribile

Elizabeth

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Horrible
This place was very deceiving the room had old furniture and carpets it smelled disgusting even after I sprayed Lysol it smelled horrible like a wet dog. I do not recommend to anyone.
Soggiorno di 1 notte a ottobre 2023
Risposta di Jeannette GM, il giorno 9 ott 2023
Dear Elizabeth, We apologize that your expectations fell a little short with your room during your recent stay. Our team takes great pride in providing clean, comfortable rooms along with the best service and fantastic amenities. We are sorry this was not the case for you. Our staff will certainly look for areas of improvement. I welcome a direct conversation with you anytime to discuss this and any other concerns you may have regarding your recent visit. We value you as our guest and thank you for your feedback.Respectfully, Jeannette Adams - General Manager

10/10 Eccellente

ATBA

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great
Risposta di Jeannette GM, il giorno 4 ott 2023
Hello and thank you, ATBA, for leaving such a wonderful rating and compliment for your recent stay as our guest at the Hampton Inn Charlotte-Belmont at Montcross! We always love to see happy guests and appreciate the kind recognition. Please do not hesitate to let us know if you would like to share any additional feedback anytime. We look forward to seeing you again soon! Best wishes, Jeannette Adams - General Manager

10/10 Eccellente

Frank

Soggiorno di 1 notte a settembre 2023
Risposta di Jeannette GM, il giorno 13 set 2023
Dear Frank,Thank you for choosing The Hampton Inn Charlotte-Belmont at Montcross. We appreciate you taking the time to leave a 10 out of 10 rating. Our team is proud to offer comfortable rooms with fantastic amenities. We value your opinion and I welcome a conversation with you anytime to discuss any additional feedback you wish to share. Thank you again and we hope to see you again soon. Sincerely, Jeannette Adams - General Manager

10/10 Eccellente

Jeff

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I actually didn't stay at the property but came by for coffee and breakfast on one of our five days. I could not cancel the reservation so I just stopped in for water and coffee. I had thought my reservations were at a different location. This location was not convenient to me but I was not able to change the reservation. Oh well, live and learn.
Soggiorno di 5 notti ad agosto 2023
Risposta di Jeannette GM, il giorno 1 set 2023
Dear Jeff,Thank you for taking the time to reflect positively on your recent experience at The Hampton Inn Charlotte-Belmont at Montcross. The staff will be thrilled to see your high rating. We strive for perfection and welcome any additional feedback or suggestions for areas of improvement anytime. We are sorry that this location did not work out this time but please let us know if we can assist you in the future. We thank you again for the five-star rating. Sincerely, Jeannette Adams - General Manager

8/10 Buono

Elizabeth

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very nice staff in the breakfast area. I loved the arrangement of the room.
Soggiorno di 1 notte ad agosto 2023
Risposta di Jeannette GM, il giorno 11 ago 2023
Thank you, Elizabeth! We are thrilled to see you enjoyed your room and our breakfast service as our guest at The Hampton Inn Charlotte-Belmont at Montcross. Our team strives for perfection and it is always gratifying to receive praise. Please feel free to contact me anytime with additional feedback or suggestions. Thanks again for being our guest. Sincerely,Jeannette Adams - General Manager

10/10 Eccellente

Frank

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Friendly staff, let me check in 2 hours early. Clean room and lobby. Nice pool.
Soggiorno di 2 notti ad agosto 2023
Risposta di Jeannette GM, il giorno 6 ago 2023
Hello Frank,Thank you for the positive feedback and a five-star rating! We are happy you enjoyed your stay and grateful you chose The Hampton Inn Charlotte-Belmont at Montcross. Please let me know if you want to share any additional feedback anytime. Thanks again and we look forward to seeing you again soon. Kind regards. Jeannette Adams -General Manager

8/10 Buono

Catherine

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 5 notti a luglio 2023
Risposta di Jeannette GM, il giorno 6 ago 2023
Hello Catherine,Thank you for choosing to be our guest at The Hampton Inn Charlotte-Belmont, in North Carolina, and for leaving a great rating. Our team takes great pride in being able to provide comfortable rooms with fantastic amenities. We value your opinion and I welcome a conversation with you anytime to discuss any feedback you wish to share. We hope to see you again soon.Sincerely, Jeannette Adams - General Manager

6/10 Soddisfacente

Daniel

Soggiorno di 1 notte a luglio 2023
Risposta di Jeannette GM, il giorno 21 ago 2023
Thank you, Daniel, for leaving a rating as our valued guest at The Hampton Inn Charlotte-Belmont at Montcross. Our focus is to make every guest feel comfortable, so we want to ensure your experience exceeded these expectations! Please feel free to contact me with any feedback or suggestions regarding your recent stay. Thank you again for being our guest and we look forward to welcoming you back soon. All the best, Jeannette Adams - General Manager

10/10 Eccellente

Michael

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
After a long drive, the bed was a great relief.
Soggiorno di 1 notte a luglio 2023
Risposta di Jeannette GM, il giorno 27 lug 2023
Dear Michael,Thank you for being our guest at the Hampton Inn Charlotte-Belmont at Montcross.We are thrilled to see you enjoyed your room and our staff appreciates the five-star rating! Please let us know if you need anything or would like to share additional feedback anytime. Kind regards,Jeannette Adams - General Manager

6/10 Soddisfacente

Jane

Soggiorno di 1 notte a luglio 2023
Risposta di Jeannette GM, il giorno 17 ago 2023
Dear Jane,Thank you for choosing to be our guest at The Hampton Inn Charlotte-Belmont, North Carolina, and for leaving a rating. Our team takes great pride in being able to provide comfortable rooms with fantastic amenities. We value your opinion and I welcome a conversation with you anytime to discuss any feedback you wish to share. We hope to see you again soon.Kindest regards, Jeannette Adams - General Manager

10/10 Eccellente

Helen

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very clean, all employees so polite
Soggiorno di 1 notte a luglio 2023
Risposta di Jeannette GM, il giorno 18 lug 2023
Good morning Helen,We want to first thank you for choosing The Hampton Inn Charlotte-Belmont. Our team takes great pride in being able to provide comfortable rooms with fantastic amenities. The staff appreciates the five-star rating and your compliments! We value your opinion and I welcome a conversation with you anytime to discuss any additional feedback you wish to share. Thank you again and we hope to see you again soon.Kind regards,Jeannette Adams - General Manager