Cute, Clean, and Friendly—but Lacking in Some Key Areas
I stayed at Hotel Ivey recently and overall, the property was cute, clean, and in a great location. The staff were incredibly friendly and welcoming—which I truly appreciated.
However, there were a few drawbacks worth noting:
• On our first night, I tried contacting guest services multiple times over a 30-minute period with no luck. I was traveling with my daughter and needed an extra blanket, and it was frustrating not being able to get timely assistance.
• The main elevator was out of service during our stay. Unfortunately, the hotel staff wasn’t very accommodating in offering access to the resident elevator—even though I clearly had a stroller and a baby in tow. Thankfully, a kind security guard allowed us access, but it would’ve made a big difference if hotel management had extended that courtesy themselves.
• While the hotel has a lounge, it doesn’t open until after 5 PM. Since this was partly a work trip, I had to head across the street to Capital Grille to get lunch and a quiet space to work during the day. A daytime option on-site would have been much more convenient.
• Lastly, there’s no on-site sundry or convenience store. Outside of the minibar in the room, there was nowhere to grab basic items or snacks, which made things a bit inconvenient.
In short: great staff and aesthetic, but a few missing touches made the stay less smooth than it could’ve been—especially for families or business travelers.