Chalet a Cheney

“Very good service”

“The room was filthy, broken furniture, stains on furniture and walls. Smelled like stale smoke and dirt. The pool was advertised as seasonal and it was the 4th of July and 85 degrees but was not in working order. We left right away. There was no way my daughter , myself, and my grandchildren could safely stay there.”

“very enjoyable stay.”

“Room was perfect”

“Low quality property”

“Hotel was great, staff was very friendly. The only drawback was no continental breakfast. There is full breakfast available at the restaurant but we needed more of a grab and go option.”

“I enjoyed my stay here. I stayed four nights. This is not a new or fancy hotel, so have realistic expectations. While it’s an older building, it’s updated (not necessarily modern) and kept clean. I appreciate a non-grungy bathtub! Towels were clean, toilet was clean and the flooring was updated. It has a hairdryer, which I didn't use. Shower head is tall and blasts you in the face. Plenty of hot water. The rest of the room was a regular room, but spacious and clean, with a refrigerator and...

“Although the room had been "cleaned" it smelled of stale cigarette smoke and dirty carpet. It was a no smoking room. The door knob on the inside of the bathroom was falling off, so you couldn't close the door. The faucet in the sink in the room was dripping, the only chair was dirty, and the upholstery was so worn there were holes in it. We did not stay. We forfeited our payment and left.”

“Really great people”

“It was nice enough”

“Felt incredibly unsafe at the hotel, staff were routinely seen on the phone, listening to music, laying around in the lobby, stealing food from the buffet, coughing on the buffet, and more. The “cleaner” picked up garbage without gloves then touched the elevator buttons, and everything smelled so strongly of cigarettes and urine. When I asked for a refund so we could go elsewhere they declined.”