Hall

Recensioni per Red Lion Hotel & Conference Center Cheyenne

3 out of 5
Red Lion Hotel & Conference Center Cheyenne
204 W Fox Farm Rd, Cheyenne, WY

Recensioni

7,0

Buono

Valutazione di 10 - Eccellente. 269 su 1007 recensioni" "
Valutazione di 8 - Buono. 285 su 1007 recensioni" "
Valutazione di 6 - Soddisfacente. 194 su 1007 recensioni" "
Valutazione di 4 - Scarso. 149 su 1007 recensioni" "
Valutazione di 2 - Terribile. 110 su 1007 recensioni" "

7,0/10

Pulizia

7,8/10

Personale e servizio

6,8/10

Servizi

6,4/10

Condizioni e dotazioni della struttura

7,2/10

Ecosostenibilità

Recensioni

6/10 Soddisfacente

Alessandro

Soggiorno di 2 notti a giugno 2022

10/10 Eccellente

Monica

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
They are doing construction but it was fine.
Soggiorno di 2 notti a maggio 2024

8/10 Buono

Amanda, Boise

Soggiorno di 1 notte ad aprile 2024
Risposta di Krystal Falk, il giorno 9 mag 2024
Dear Amanda,Thank you for taking the time to give us a rating about your stay. We are happy to see for the most part you did enjoy your stay with us. We look forward to seeing you again in the future.Yours in Hospitality,Krystal Falk

6/10 Soddisfacente

Callie

Mi è piaciuto: Pulizia e servizi
Checking in was easy. The room was okay, but some updating is badly needed. Very dirty, worn out chair in the room. The TV is old with outdated channel guide. In the morning at 7am tried calling front desk, no answer. Went down to front desk at 7:30am and no one was there.
Soggiorno di 1 notte a maggio 2024
Risposta di Krystal Falk, il giorno 6 mag 2024
Dear Callie,Thank you for taking the time to write a review. We are happy your check in was easy. We are currently working on remodeling our hotel. We hope to see you again in the future so you can see the updates that were made.Yours in Hospitality,Krystal Falk

6/10 Soddisfacente

Darrel

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Needs updating. Booked based on restaurant and it closes at 8. Which we arrived at 8:10. Should post closing time as after a long day of driving we did not want to go out. Bathtub dripped water all night. Linens were good as was temperature in room. Carpets were stained.
Soggiorno di 1 notte a maggio 2024

10/10 Eccellente

James

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Krystal Falk, il giorno 2 mag 2024
Dear James,Thank you for taking the time to give us a rating about your stay. We are happy to see you enjoyed your stay with us. We look forward to seeing you again in the future.Yours in Hospitality,Krystal Falk

4/10 Scarso

cesar

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Krystal Falk, il giorno 2 mag 2024
Dear Cesar,Thank you for taking the time to give us a rating about your stay. We are sorry to see you did not enjoy your stay. We hope to see you again in the future so we can show you just how great our hotel really is.Yours in Hospitality,Krystal Falk

8/10 Buono

Joseph

Stained carpet and furniture
Soggiorno di 3 notti ad aprile 2024
Risposta di Krystal Falk, il giorno 29 apr 2024
Dear Joseph,Thank you for taking the time to share your feedback. We are sorry you were not happy with the carpet and furniture. We are working on making updates to keep our guests happy. We hope to see you again in the future.Yours in Hospitality,Krystal Falk

10/10 Eccellente

rufus

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Great staff
Soggiorno di 1 notte ad aprile 2024
Risposta di Krystal Falk, il giorno 22 apr 2024
Dear Rufus,Thank you for taking the time to write a review about your stay. We are happy to see you enjoyed your time and found the staff to be great. We look forward to seeing you again in the future.Yours in Hospitality,Krystal Falk

8/10 Buono

Maureen, Tucson

Mi è piaciuto: Pulizia, personale e servizio, servizi
The staff were wonderful. Extremely helpful, professional and very nice!
Soggiorno di 4 notti ad aprile 2024
Risposta di Krystal Falk, il giorno 22 apr 2024
Dear Maureen,Thank you for taking the time to write a review about your stay. We are happy you found the staff to be wonderful, extremely helpful, professional, and very nice. We look forward to seeing you again in the future.Yours in Hospitality,Krystal Falk

10/10 Eccellente

Priscilla

Soggiorno di 1 notte ad aprile 2024

8/10 Buono

Matt

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
No bathroom fans, good location, front entryway is big, lounge area serves food when they're open.
Soggiorno di 1 notte ad aprile 2024
Risposta di Krystal Falk, il giorno 22 apr 2024
Dear Matt,Thank you for taking the time to share your feedback with us. We are sorry your did not have a fan. We will have our team look into this. We are happy to see you enjoyed the location of the hotel and the lounge. We look forward to seeing you again in the future.Yours in Hospitality,Krystal Falk

4/10 Scarso

Kenneth

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Krystal Falk, il giorno 22 apr 2024
Dear Kenneth,Thank you for taking the time to give us a rating about your stay. We are sorry to see you did not enjoy your stay. We hope to see you again in the future so we can show you just how great our hotel really is.Yours in Hospitality,Krystal Falk

10/10 Eccellente

Trevor

Soggiorno di 1 notte ad aprile 2024
Risposta di Krystal Falk, il giorno 9 mag 2024
Dear Trevor,Thank you for taking the time to give us a rating about your stay. We are happy to see you enjoyed your stay and found the hotel to be everything you needed during your stay. We look forward to seeing you again in the future.Yours in Hospitality,Krystal Falk

4/10 Scarso

Trina

Viaggio con famiglia e bambini piccoli
Hotel was under construction, lights in room didn't work , nor the remote.
Soggiorno di 1 notte ad aprile 2024
Risposta di Krystal Falk, il giorno 18 apr 2024
Dear Trina,Thank you for taking the time to share your feedback with us. We are sorry your lights didn't work in part of your room. We will look into this and makes sure the problem has been fixed. You should be hearing from expedia soon about the discount we offered. We hope to see you again in the future so we can show you just how great our hotel really is.Yours in Hospitality,Krystal Falk

10/10 Eccellente

Gary

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice place to stay
Soggiorno di 2 notti a gennaio 2024
Risposta di Krystal Falk, il giorno 15 apr 2024
Dear Gary,Thank you for taking the time to write a review about your stay. We are happy to see you enjoyed your time and found your stay to be nice. We look forward to seeing you again in the future.Yours in Hospitality,Krystal Falk

10/10 Eccellente

Michael

Mi è piaciuto: Pulizia
Room was kind of bare and there was a humming noise all night.
Soggiorno di 1 notte ad aprile 2024
Risposta di Krystal Falk, il giorno 15 apr 2024
Dear Michael,Thank you for taking the time to share your feedback. We are happy to see you enjoyed your stay. We are sorry there was noise in your room during the night. We look forward to seeing you again in the future.Yours in Hospitality,Krystal Falk

6/10 Soddisfacente

marlyn, Torrington

Viaggio di lavoro
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The bathroom had something splattered on the bathroom counter and floor wasn’t clean.
Soggiorno di 1 notte ad aprile 2024
Risposta di Krystal Falk, il giorno 15 apr 2024
Dear Marlyn,Thank you for taking the time to share your feedback. We are sorry to see you were not happy with your stay. We will use your comments as we work to improve. We hope to see you again in the future.Yours in Hospitality,Krystal Falk

4/10 Scarso

Helena

Viaggio di coppia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Shabby, worn, dirty. Will not stay there again.
Soggiorno di 1 notte ad aprile 2024
Risposta di Krystal Falk, il giorno 12 apr 2024
Dear Helena,Thank you for your feedback. We are sorry to see you were not happy with your stay. We are working on making updates to our hotel and we hope to see you again in the future so you can see the changes we made.Yours in Hospitality,Krystal Falk

10/10 Eccellente

Ron

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Easy access off I-80, very pleasant and professional staff, room was clean and bed comfortable. Good stay.
Soggiorno di 1 notte ad aprile 2024
Risposta di Krystal Falk, il giorno 8 apr 2024
Dear Ron,Thank you for taking the time to write a review about your recent stay with us. We are happy to see you enjoyed the location and found it easy access off I-80, the staff was professional, your room was clean, and you enjoyed your stay. We look forward to seeing you again in the future.Yours in Hospitality,Krystal Falk

8/10 Buono

Shay

Viaggio di gruppo
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Absolutely gorgeous and super big love the main lobby area has a bunch of different different options just overall comforting
Soggiorno di 1 notte a marzo 2024
Risposta di Krystal Falk, il giorno 4 apr 2024
Dear Shay,Thank you for taking the time to write a review about your stay. We are happy to see you found the hotel to be gorgeous, super big, and with different options for comfort. We look forward to seeing you again in the future.Yours in Hospitality,Krystal Falk

4/10 Scarso

Hunter

Mi è piaciuto: Pulizia, personale e servizio, servizi
Non mi è piaciuto: Condizioni e dotazioni della struttura
Bed was terrible. Couldn’t sleep.
Soggiorno di 1 notte a marzo 2024
Risposta di Krystal Falk, il giorno 2 apr 2024
Dear Hunter,Thank you for your feedback. We are sorry you found the bed to be terrible. We hope to see you again in the future so we can show you how great our beds are and you can get some good sleep.Yours in Hospitality,Krystal Falk

10/10 Eccellente

Nichole

Viaggio con la famiglia
Mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Use to country quiet when sleeping so the traffic noise kept me awake most the night. Otherwise had a very nice stay.
Soggiorno di 1 notte a marzo 2024
Risposta di Krystal Falk, il giorno 2 apr 2024
Dear Nichole,Thank you for taking the time to write a review about your stay. We are happy you had a very nice stay with us. We are sorry the traffic noise kept you awake. We look forward to seeing you again in the future.Yours in Hospitality,Krystal Falk

10/10 Eccellente

Bernadette, Aurora

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This property is in the middle of remodeling. The staff and amenities were very accommodating. We stayed one night while my husband was on a job. For the price it was great. We would stay at the red lion in again in the future.
Soggiorno di 1 notte a marzo 2024
Risposta di Krystal Falk, il giorno 1 apr 2024
Dear Bernadette,Thank you for taking the time to write a review about your stay. We are happy you found the staff and amenities to be very accommodating. We look forward to seeing you again in the future.Yours in Hospitality,Krystal Falk

10/10 Eccellente

Tonya, Layton

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff was absolutely amazing! It was just myself and two small kids and the staff went above and beyond for us. I was so thankful! The pool was a bit cold and closed at an odd time, but hopefully truly loved our stay!
Soggiorno di 1 notte a marzo 2024
Risposta di Krystal Falk, il giorno 1 apr 2024
Dear Tonya,Thank you for taking the time to write a review about your stay. We are happy you found the staff to be amazing and you enjoyed your stay. We look forward to seeing you again in the future.Yours in Hospitality,Krystal Falk

10/10 Eccellente

Amanda

Viaggio con animali domestici, Viaggio di gruppo, Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The inside is so cool, the room was clean and spacious and easily accessible from the freeway. We had to wait out a blizzard on a cross country move and the staff were super friendly, helpful and reassuring. My cat really enjoyed it too, nice window close to the floor for him to check out the view from. 10/10 would stay again, wish we were able to extend our stay and enjoy the pool!
Soggiorno di 1 notte a marzo 2024
Risposta di Krystal Falk, il giorno 27 mar 2024
Dear Amanda,Thank you for taking the time to write a review about your stay. We are happy to see you found your room to be clean, spacious, and your cat enjoyed the window view. We hope you have safe travels during your move and look forward to seeing you again in the future.Yours in Hospitality,Krystal Falk

6/10 Soddisfacente

Andres T

Viaggio di lavoro
Mi è piaciuto: Personale e servizio
Was ok, expected better
Soggiorno di 1 notte a marzo 2024
Risposta di Krystal Falk, il giorno 25 mar 2024
Dear Andres,Thank you for taking the time to write a review about your stay. We are sorry we did not provided what you expected. We hope to see you you again in the future so we can show you just how great our hotel really is.Yours in Hospitality,Krystal Falk

10/10 Eccellente

James

Soggiorno di 1 notte a marzo 2024
Risposta di Krystal Falk, il giorno 15 apr 2024
Dear James,Thank you for taking the time to give us a rating about your stay. We are happy to see you enjoyed your time with us. We look forward to seeing you again in the future.Yours in Hospitality,Krystal Falk

2/10 Terribile

Vaidas

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
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Soggiorno di 1 notte a gennaio 2024
Risposta di Krystal Falk, il giorno 20 mar 2024
Dear Vaidas,Thank you for taking the time to give us a rating about your stay. We are sorry to see you did not enjoy your stay with us. We hope to see you again so we can show you just how great our hotel really is.Yours in Hospitality,Krystal Falk

2/10 Terribile

Samantha

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a marzo 2024
Risposta di Krystal Falk, il giorno 21 mar 2024
Dear Samantha,Thank you for taking the time to give us a rating. We are sorry to see you are not happy with our hotel. We have taken the steps needed to be sure our guests are happy in the future.Yours in Hospitality,Krystal Falk

8/10 Buono

Harm, Armstrong

Service
Soggiorno di 1 notte a marzo 2024
Risposta di Krystal Falk, il giorno 18 mar 2024
Dear Harm,Thank you for taking the time to write a review about your stay. We are happy to see you enjoyed the service during your stay. We look forward to seeing you again in the future.Your in Hospitality,Krystal Falk

10/10 Eccellente

travis, New plymouth

Soggiorno di 1 notte a marzo 2024
Risposta di Krystal Falk, il giorno 4 apr 2024
Dear Travis,Thank you for taking the time to give us a rating about your stay. We are happy to see you enjoyed your stay. We look forward to seeing you again in the future.Yours in Hospitality,Krystal Falk

10/10 Eccellente

Jazzmine

Viaggio di coppia
Mi è piaciuto: Servizi e condizioni e dotazioni della struttura
I will stay again
Soggiorno di 1 notte a marzo 2024
Risposta di Krystal Falk, il giorno 14 mar 2024
Dear Jazzmine,Thank you for taking the time to write a review about your stay. We are happy to see you would stay with us again in the future. We look forward to your next stay.Yours in Hospitality,Krystal Falk

8/10 Buono

Michael

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Would stay here again
Soggiorno di 4 notti a marzo 2024
Risposta di Krystal Falk, il giorno 12 mar 2024
Dear Michael,Thank you for taking the time to write a review. We are happy to see you would stay with us again in the future. We look forward to your next stay.Yours in Hospitality,Krystal Falk

10/10 Eccellente

Lynn

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Krystal Falk, il giorno 12 mar 2024
Dear Lynn,Thank you for taking the time to give us a rating about your stay. We are happy to see you enjoyed your stay. We look forward to seeing you again in the future.Yours in Hospitality,Krystal Falk

10/10 Eccellente

Thomas

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Friendly staff
Soggiorno di 1 notte a marzo 2024
Risposta di Krystal Falk, il giorno 8 mar 2024
Dear Thomas,Thank you for taking the time to write a review about your stay. We are happy to see you enjoyed your time and found the staff to be friendly. We look forward to seeing you again in the future.Yours in Hospitality,Krystal Falk

10/10 Eccellente

Eileen

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Every staff member goes out of their way to be helpful.
Risposta di Krystal Falk, il giorno 6 mar 2024
Dear Eileen,Thank you for taking the time to write a review about your stay. We are happy you found all the staff going out of their way to be helpful. We look forward to seeing you again in the future.Yours in Hospitality,Krystal Falk

4/10 Scarso

Carmen

Viaggio con animali domestici, Viaggio di lavoro
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Stephen was great and accommodating- however I was surprisingly disappointed with the quality of the rooms. I’ve stayed with RL before and this was so below the bar… smelly, dirty, broken furniture. I’m grateful I left, to be honest. It felt dirty and creepy.
Soggiorno di 1 notte a marzo 2024
Risposta di Krystal Falk, il giorno 4 mar 2024
Dear Carmen,Thank you for your feedback. We are happy you found Stephan to be great and accommodating. We are sorry you were not happy with your room. We are working on making changes and hope you will stay with us again in the future to see the changes made.Yours in Hospitality,Krystal Falk

8/10 Buono

Donna

Soggiorno di 1 notte a febbraio 2024
Risposta di Krystal Falk, il giorno 21 mar 2024
Dear Donna,Thank you for taking the time to give us a rating about your stay. We are happy to see for the most part you did enjoy your stay. We look forward to seeing you again in the future.Yours in Hospitality,Krystal Falk

8/10 Buono

Johnathan

Soggiorno di 2 notti a febbraio 2024
Risposta di Krystal Falk, il giorno 20 mar 2024
Dear Johnathan,Thank you for taking the time to give us a rating about your recent stay. We are happy to see for the most part you did enjoy your time with us. We look forward to seeing you again in the future.Yours in Hospitality,Krystal Falk

8/10 Buono

Sarah

Viaggio di coppia
Non mi è piaciuto: Condizioni e dotazioni della struttura
Very old
Soggiorno di 1 notte a febbraio 2024
Risposta di Krystal Falk, il giorno 26 feb 2024
Dear Sarah,Thank you for your feedback. We are sorry you feel the hotel is old. We are working on making updates to keep our guests happy. We hope to see you again in the future.Yours in Hospitality,Krystal Falk

8/10 Buono

Brian

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
The hotel and room seem very nice
Soggiorno di 1 notte a febbraio 2024
Risposta di Krystal Falk, il giorno 15 feb 2024
Dear Brian,Thank you for taking the time to write a review about your stay. We are happy the hotel and room seem very nice. We look forward to seeing you again in the future.Yours in Hospitality,Krystal Falk

8/10 Buono

Brian

Soggiorno di 1 notte a febbraio 2024
Risposta di Krystal Falk, il giorno 20 mar 2024
Dear Brian,Thank you for taking the time to give us a rating about your stay. We are happy to see you enjoyed your time with us. We look forward to seeing you again in the future.Yours in Hospitality,Krystal Falk

8/10 Buono

rufus

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff makes it a pleasure.
Soggiorno di 1 notte a febbraio 2024
Risposta di Krystal Falk, il giorno 13 feb 2024
Dear Rufus,Thank you for taking the time to write a review about your stay. We are happy to see the staff made your stay pleasurable. We look forward to seeing you again in the future.Yours in Hospitality,Krystal Falk

4/10 Scarso

Viaggiatore verificato

Viaggio di gruppo
Mi è piaciuto: Pulizia e comfort della camera
Non mi è piaciuto: Personale e servizio
I will not stay here again
Hotel and Hotels.com show this as a hotel with a restaraunt. This restaraunt has been closed for months for "reasons i cannot disclose"according to petson i spoke to after asking to speak to the manager. whoever that petson is, they were unavailable for entire two night stay. I paid fkr two breakfasts (not part of rack rate) was offered an opportunity to go to a stand i. the hotel that lacked healthy choices. when i asked to have the breakfasts refunded, they could not as i booked with hotels.com. They were going to loom into it and get back to me. 5 days later i have not heard from them. Hotel is poorly managed, and frustration of staff is obvious to many guests I spoke with.
Soggiorno di 2 notti a febbraio 2024
Risposta di Krystal Falk, il giorno 8 feb 2024
Dear Traveler,Thank you for taking the time to write a review about your recent stay with us at our hotel. We really appreciate your comments and are very sorry for the conditions encountered. We will address your comments with our team as we work to improve our guest experience for future guests. Your feedback is genuinely appreciated, as it is the first step in helping us improve our services. We hope you will come visit us in the future.Yours in Hospitality,Krystal Falk

8/10 Buono

Diana

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di Krystal Falk, il giorno 8 feb 2024
Dear Diana,Thank you for taking the time to give us a rating about your stay. We are happy to see you enjoyed your stay and found the hotel to be everything you needed. We look forward to seeing you again in the future.Yours in Hospitality,Krystal Falk

10/10 Eccellente

Paulina

Mi è piaciuto: Pulizia
Soggiorno di 1 notte a febbraio 2024
Risposta di Krystal Falk, il giorno 6 feb 2024
Dear Paulina,Thank you for taking the time to give us a rating about your stay. We are happy to see you enjoyed your time with us and found everything to be just what you needed during your travels. We look forward to seeing you again in the future.Yours in Hospitality,Krystal Falk

10/10 Eccellente

cecilia

Soggiorno di 1 notte a gennaio 2024
Risposta di Krystal Falk, il giorno 20 mar 2024
Dear Cecilia,Thank you for taking the time to give us a rating about your stay. We are happy to see you enjoyed your stay with us. We look forward to seeing you again in the future.Yours in Hospitality,Krystal Falk

6/10 Soddisfacente

George

Soggiorno di 1 notte a gennaio 2024
Risposta di Krystal Falk, il giorno 31 gen 2024
Dear George,Thank you for taking the time to give us a rating about your stay. We are happy to see for the most part you did enjoy your stay. We look forward to seeing you again in the future.Yours in Hospitality,Krystal Falk

6/10 Soddisfacente

Charles

Viaggio con la famiglia
Non mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Ok, but needs improvement
The hotel is in the process of a much needed remodel. It is rather run down and old. Beds are hard as rocks, but staff was very friendly. Breakfast left a lot to desire too. If your looking for a clean room with no frills, then look no further.
Soggiorno di 2 notti a gennaio 2024
Risposta di Krystal Falk, il giorno 29 gen 2024
Dear Charles,Thank you for taking the time to share your feedback. We are happy to see you found the staff to be very friendly. We are sorry you were not happy with the rest of your stay. We hope to see you again in the future so you can enjoy the remodeled rooms.Yours in Hospitality.Krystal Falk