471/9 Chiang Mai-Lam Phun Road, Tambon Wat Ket, Amphoe Mueang, Chiang Mai, Chiang Mai
Recensioni
8,4
Ottimo
Tutte le recensioni mostrate sono state scritte da ospiti che hanno effettivamente soggiornato nella struttura. Solo i viaggiatori che hanno prenotato un soggiorno con noi possono inviare una recensione. Verifichiamo le recensioni seguendo le nostre linee guida e le pubblichiamo tutte, positive e negative.Maggiori informazioniApertura in un’altra finestra
Valutazione di 10 - Eccellente. 18 su 36 recensioni" "
10 - Eccellente
18
Valutazione di 8 - Buono. 10 su 36 recensioni" "
8 - Buono
10
Valutazione di 6 - Soddisfacente. 6 su 36 recensioni" "
6 - Soddisfacente
6
Valutazione di 4 - Scarso. 1 su 36 recensioni" "
4 - Scarso
1
Valutazione di 2 - Terribile. 1 su 36 recensioni" "
2 - Terribile
1
8,2/10
Pulizia
9,0/10
Personale e servizio
7,0/10
Servizi
7,6/10
Condizioni e dotazioni della struttura
8,2/10
Ecosostenibilità
Recensioni
10/10 Eccellente
Viaggiatore verificato
4 gen 2020
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Viaggiatore verificato
Soggiorno di 3 notti a dicembre 2019
Risposta di Mike, il giorno 4 gen 2020
Greetings from La Mai,
Thank you for your review and for choosing La Mai Hotel. We are truly happy to know that you enjoyed your stay with us and looking forward to having you again in our hotel.
Warm Regards,
Mike
General Manager
10/10 Eccellente
YONGHEUI
4 ago 2023
YONGHEUI
Soggiorno di 2 notti ad agosto 2023
10/10 Eccellente
venkata p
Viaggio con la famiglia
31 mar 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Courteous staff and cleanliness.
No on-site washer dryer
venkata p
Soggiorno di 2 notti a marzo 2023
Risposta di Pla, il giorno 3 apr 2023
Dear Customer Venkata;Thank you for taking the time to share your stay experience. We were delighted to read that you enjoyed your stay and hope you will give us the opportunity to look after you again.Your comment about on-site washer , we have laundry service instead of self washing machine We apologize for any inconvenience caused.Warmest regards,Management Team
6/10 Soddisfacente
Bo Myo
Viaggio con la famiglia
6 mar 2023
Mi è piaciuto: Pulizia
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
No wardrobes and not even indoor shoes. And no staff actually helped us carry our luggaes to our rooms. Food was pleasing.
Bo Myo
Soggiorno di 2 notti a marzo 2023
Risposta di Pla, il giorno 3 apr 2023
Dear Customer Bo Myo,Thank you for choosing to stay at our hotel and share feedback of your stay with us.Please inform , we did not have a wardrobe as our room design to use cloths rack with hangers and a slipper are provided in some roomtype also please accept our sincerly apologize for the issue that come across as during your coming.We are looking forward to welcome you again for your next trip.Warmest regards,Managment Team
8/10 Buono
MINORU
Viaggio di lavoro
10 feb 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Dear customer Minoru,On behalf of La Mai Hotel Thank ; you for your stayed and your time to leave us a comment during your stay ,we apprecited.We happy to read that our standard of services are meet your expectation.We hope to have opportunity to welcome you again for the next trip to Chiangmai.Warmest Regards,Management Team
10/10 Eccellente
Marna
20 gen 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Marna
Soggiorno di 3 notti a gennaio 2023
Risposta di Pla, il giorno 1 feb 2023
Dear Customer Marna,Thank you for your review score Hope we can have opportunity to welcome you aginnWarmest regards,Managment Team
10/10 Eccellente
Sai
Viaggio con la famiglia
16 gen 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Friendly staffs and cleanliness
Sai
Risposta di Pla, il giorno 1 feb 2023
Dear customer Sai,Thank you for your visit ,we appreciated your compliment and happy to note that our service and location are meet your expectation.We are looking forward to welcome you once again for your next trip.Warmest regards,Management Team
6/10 Soddisfacente
ROSALIND
Viaggio con la famiglia
7 gen 2023
Mi è piaciuto: Personale e servizio e servizi
Staff was friendly and accommodating. Odd that when we first entered the room after checking there were some cloths left from previous guests.. cleaning wasn’t great for this price.
ROSALIND
Risposta di Pla, il giorno 1 feb 2023
Dear Customer Rosalind,Thank you for choosing to stay at La Mai Hotel also your time to leave us a review score and your stayed experience here.Please accept our sincerly apologize for the issue come across.We look forward to welcome you again.Warmest regards,Managment Team.
4/10 Scarso
Seng
Viaggio con la famiglia
3 gen 2023
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Breakfast cost A Lot! Not worth the price. Luckily market is down the street. We learned the hotel don’t pay livable wages, pay regularly, or pay staffs their full working salary. Staffs are often compensated only partially for their work and some months WITHOUT pay. That explains why the hotel is not kept clean.
Seng
Risposta di Pla, il giorno 1 feb 2023
Dear customer Seng,Thank you for taking the time to share your stay experience.Hope you will give us the opportunity to look after you again.Warmest regards,Hotel Management
6/10 Soddisfacente
ROSALIND
31 dic 2022
Mi è piaciuto: Personale e servizio
ROSALIND
10/10 Eccellente
KHORCHUAKLANG
18 nov 2022
KHORCHUAKLANG
Soggiorno di 1 notte a novembre 2022
8/10 Buono
Kyle
Viaggio con la famiglia
20 ott 2022
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Kyle
Soggiorno di 8 notti a ottobre 2022
Risposta di Pla, il giorno 21 ott 2022
Dear Customer Kyle,Thank you for choosing to stay with us and your time to share your stay feedback and ratting us here.We hope to welcome you once to our hotel in the future.Warmest regards,Managment Team
10/10 Eccellente
Jinnawat
9 lug 2022
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Jinnawat
Soggiorno di 1 notte a luglio 2022
Risposta di Pla, il giorno 20 lug 2022
Dear Khun Jinnawat
Thank you for choosing to stay at La Mai Hotel.
we appreciated your review.
Hope we will have opportunity to welcome your again in the future.
Warmest regards,
Management Team
8/10 Buono
Viaggiatore verificato
Viaggio di gruppo
26 gen 2022
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Pretty standard hotel. Though expecting people to pay 5 dollaes for cereal and toast is ridicilous
Viaggiatore verificato
Soggiorno di 2 notti a gennaio 2022
Risposta di Pla, il giorno 27 gen 2022
Dear Sir,
Thank you for sharing your feedback regarding your stay with us. Please accept our sincere apologies for the issues that you have come across while staying in our hotel.
We are look forward to be of service to you again.
Warmest regards,
Hotel Management
8/10 Buono
Charlotte
4 nov 2021
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice, clean and friendly
It’s a nice hotel overall, but the area is too rural to my taste. They could do better with the breakfast. The staff are super friendly.
Charlotte
Soggiorno di 3 notti a ottobre 2021
Risposta di Pla, il giorno 1 dic 2021
Dear Charlotte,
Thank you for sharing feedback of yours stay with us.
our team are happy to knew that our service are satisfaction to you.
We looking forward to welcome you again in yours next holiday.
Warmest regards,
Hotel Management
8/10 Buono
นุช, กทม
Viaggio di gruppo
1 dic 2020
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Greetings from La Mai,
Thank you very much for choosing La Mai Hotel. We all hope that you enjoyed your stay with us and looking forward to having you again in our hotel.
Warmest regards,
6/10 Soddisfacente
Viaggiatore verificato
23 feb 2020
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Lovely staff and the room is fine. I would suggest better AC and a hairdryer would be nice.
Viaggiatore verificato
Soggiorno di 1 notte a febbraio 2020
Risposta di Mike, il giorno 24 feb 2020
Thank you for taking the time to review your stay with us and your suggestions. I am very pleased to hear that our staff made your stay pleasant. My team and I hope to welcome you back again in the near future.
Warm regards,
Mike
General Manager
10/10 Eccellente
Viaggiatore verificato
30 dic 2019
Viaggiatore verificato
Soggiorno di 4 notti a dicembre 2019
Risposta di Mike, il giorno 3 gen 2020
Greetings from La Mai,
Thank you for your review and for choosing La Mai Hotel. We are truly happy to know that you enjoyed your stay with us and looking forward to having you again in our hotel.
With best wishes,
Mike
General Manager
10/10 Eccellente
Viaggiatore verificato
Viaggio con famiglia e bambini piccoli
30 dic 2019
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very nice hotel with fantastic team always looking to help and to facilitate your stay. Staying in families rooms, 2x spacious rooms connected with 2 bathrooms, 2 fridges,... just awesome!
Really special thanks to Mrs Jinawong, La Mai Director of Operations, as well as her team. Always smiling, so kind & so professional.
Looking forward to go back in La Mai Hotel!
Viaggiatore verificato
Soggiorno di 4 notti a dicembre 2019
Risposta di Mike, il giorno 3 gen 2020
Thank you very much for taking the time to review your stay with us. I am so glad to hear that our staff made your stay pleasant. My team, Ms. Jinawong and I hope to welcome you back again in the near future.
Wishing you a happy New Year 2020!
Warm regards,
Mike
General Manager
10/10 Eccellente
ng
Viaggio con la famiglia
26 dic 2019
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
ng
Soggiorno di 2 notti a dicembre 2019
Risposta di Mike, il giorno 27 dic 2019
Greetings from La Mai,
Thank you for taking the time to provide your feedback on your visit to our hotel. We are happy to know that you had a good experience and hope to welcome you back again in the near future.
Wishing you a happy New Year 2020!
With best wishes,
Mike
General Manager
Dear Sir or Madam,
Thank you very much for taking the time to let us know about your experience. It is wonderful to read that you like our relaxing hotel location.
We look forward to seeing you return very soon.
Best regards,
10/10 Eccellente
Noa
Viaggio con la famiglia
14 nov 2019
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Dear Mr. Noa,
Greetings from La Mai Chiang Mai!
Thank you so much for sharing your valuable feedback. We are very pleased to hear about your nice experience during your stay at La Mai. My team and I would to welcome you back again in the near future.
With best wishes,
10/10 Eccellente
Viaggiatore verificato
Viaggio di gruppo
30 ott 2019
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Das durchaus extrem freundliche Personal, der Pool, super Ambiente, raucherecke vorhanden
Viaggiatore verificato
Soggiorno di 2 notti a ottobre 2019
Risposta di Mike, il giorno 3 nov 2019
Greetings from La Mai,
Thank you very much for having chosen to stay at La Mai Chiang Mai, and for sharing your experience with us.
I shall certainly pass on your words of appreciation to our team as I am sure that they will be very happy to know that you enjoyed your stay with us.
We look forward very much to welcoming you and your girl back to Chiang Mai again.
Best regards,
10/10 Eccellente
Christina
15 set 2019
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great stay. All the staff were fabulous and did everything to make our stay very enjoyable. Thank you all.
Christina
Soggiorno di 3 notti a settembre 2019
Risposta di Payap, il giorno 19 set 2019
Dear Ms. Christina,
Thank you very much for your feedback. We are truly happy to know that you and Mr. Johnny enjoyed your stay with us and hope you had a great moment in Chiang Rai too. Looking forward to seeing both of you again in the near future.
Warmest regards,
8/10 Buono
Viaggiatore verificato
Viaggio di gruppo
16 ago 2019
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice hotel to stay, very close to the locals, and a lot of vendors nearby. Staff was very nice and helpfull. If you like a quiet/peacefull location, this is the place for you in Chiang-Mai.
Viaggiatore verificato
Soggiorno di 3 notti ad agosto 2019
Risposta di Mike, il giorno 21 ago 2019
Greetings from La Mai,
Thank you so much for giving us a very nice comment. Your words are very encouraging for our team. More than anything, we are happy to hear that you had a good experience during your time at La Mai and hope to welcome you back again in the near future.
With best wishes,
Mike
General Manager
10/10 Eccellente
Hunmo
24 lug 2019
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Hunmo
Soggiorno di 1 notte a luglio 2019
Risposta di Payap, il giorno 9 ago 2019
Greetings from La Mai,
Thank you for your review and for choosing La Mai Hotel. We are truly happy to know that you enjoyed your stay with us and looking forward to having you again in our hotel.
With best wishes,
8/10 Buono
Viaggiatore verificato
16 lug 2019
Viaggiatore verificato
Soggiorno di 1 notte a luglio 2019
Risposta di Payap, il giorno 16 lug 2019
Greetings from La Mai,
Thank you very much for choosing La Mai Hotel. We all hope that you enjoyed your stay with us and looking forward to having you again in our hotel.
Warmest regards,
2/10 Terribile
LYDIA
Viaggio con famiglia e bambini piccoli
2 lug 2019
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Dear Ms. Lydia,
We made a mistake and are deeply sorry that we had to arrange an alternative accommodation for you without prior notice. I can appreciate how disappointing this has been for you.
The mistake was due to an oversight on our reservation record which should have never happened.
I regret that this ever happened and hope you will accept our sincere apologies.
I can promise you that we have taken all the necessary measures to ensure that this mistake won't be repeated.
Kindly note our hotel has now completed our facilities upgrades including new airconditioners, refrigerators, room key system, breakfast menu and much more.
I hope that I would have a chance to turn your experience around in your next visit in Chiang Mai. It would be a pleasure to personally welcome you back to our newly improved hotel.
Warm regards,
Mike
General Manager
10/10 Eccellente
Viaggiatore verificato
6 mag 2019
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Viaggiatore verificato
Soggiorno di 4 notti ad aprile 2019
Risposta di Payap, il giorno 10 lug 2019
Greetings from La Mai,
Thank you for taking the time to review your stay with us. We are very pleased to hear that you have an enjoyable moment at La Mai. Looking forward to seeing you again soon.
Warmest regards,
10/10 Eccellente
Viaggiatore verificato
19 apr 2019
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Viaggiatore verificato
Soggiorno di 7 notti ad aprile 2019
Risposta di Payap, il giorno 10 lug 2019
Greetings from La Mai,
Thank you so much for sharing your valuable feedback. We are very pleased to hear your experience during your stay with us at La Mai Hotel. We are all hope to welcome you back again in the near future.
With best wishes,
6/10 Soddisfacente
Viaggiatore verificato
7 apr 2019
つかみどころは何?
何に力を入れているのか分からない。オプショナルツアー?。ホテルの快適さ?。食事?。
Viaggiatore verificato
Soggiorno di 3 notti ad aprile 2019
Risposta di Payap, il giorno 15 ott 2019
Dear Sir or Madam,
Thank you very much for your kind review. I have noted your feedback with regard to the tour operational service and meals and would certainly appreciate to know more details of your visit so that that team and I can discuss on how we can improve services to our guests.
Thank you very much once again for staying with us and for taking the time to tell us about your experience.
Warm regards,
Mike
General Manager
8/10 Buono
Viaggiatore verificato
Viaggio di gruppo
22 mar 2019
Mi è piaciuto: Personale e servizio
Good locations and place
No including tours and thing's to do
Viaggiatore verificato
Soggiorno di 3 notti a marzo 2019
Risposta di Payap General Manager, il giorno 22 mar 2019
Greetings from La Mai,
Thank you so much for giving us a very nice comment. Your words are very encouraging for our team. More than anything, we are happy to hear that you had a good experience during your time at La Mai and hope to welcome you back again in the near future.
With best wishes,
10/10 Eccellente
SUNG WON
11 feb 2019
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
아침식사 굿
이동하기에도 좋고 편안한 곳입니다.
아침식사도 맛있습니다.
SUNG WON
Soggiorno di 2 notti a febbraio 2019
Risposta di Payap, il giorno 10 lug 2019
Greetings from La Mai,
Thank you so much for giving us a very nice comment. Your words are very encouraging for our team. More than anything, we are happy to hear that you had a good experience and enjoy our breakfast during your time at La Mai. I hope to welcome you back again in the near future.
With best wishes,
Mike
General Manager
6/10 Soddisfacente
Paul
10 feb 2019
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Great staff but hotel under renovation
The staff were great and did their best under difficult circumstances.
The hotel is in the middle of a gradual renovation project which means it's a bit of a mess. You call the lift and you might get a clean usable one or one full of building materials.
The room I was given had, so I was told, been renovated but felt only partially done and cleanliness was not very good. E.G. the coffee cups were both dirty inside and the bathroom was not very clean. The new beds are on wheels which became frustrating very quickly as every time you bumped them or tried to sit up in bed they rolled away! The windows were fixed against movement in a slightly open postion, which made no sense.
Again I will note that the staff were great. This hotel will doubtless be much better when the renovation works are complete.
Paul
Soggiorno di 1 notte a febbraio 2019
Risposta di Payap, il giorno 15 ott 2019
Dear Mr. Paul,
Thank you very much for your review for a visit at our hotel. I would like to extend a deeply apology for any inconvenience which may happened during your stay.
I truly understand and greatly appreciate your honest feedback as we strive to improve with each and every stay. In taking great care of our hotel and our guest experience, our priority is able to offer a very well-maintained and comfortable atmosphere. It is a pleasure to inform you that our room upgrades are completed with new fridges, room key systems, in-room amenities, breakfast menu, restaurant and much more.
I hope that I would have a chance to turn your experience around for your next visit in Chiang Mai. It would be a pleasure to personally welcome you back to our new and improved hotel.
Warm regards,
Mike
General Manager