Cocktail bar

Recensioni per Hyatt Place Itasca

3 out of 5
Hyatt Place Itasca
1150 North Arlington Heights Road, Itasca, IL

Recensioni

8,8

Eccellente

Valutazione di 10 - Eccellente. 596 su 1002 recensioni" "
Valutazione di 8 - Buono. 249 su 1002 recensioni" "
Valutazione di 6 - Soddisfacente. 76 su 1002 recensioni" "
Valutazione di 4 - Scarso. 45 su 1002 recensioni" "
Valutazione di 2 - Terribile. 36 su 1002 recensioni" "

9,0/10

Pulizia

9,0/10

Personale e servizio

8,4/10

Servizi

8,8/10

Condizioni e dotazioni della struttura

8,8/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Gerri, Avondale

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very nice rooms and free breakfast. Friendly check-in staff.
Soggiorno di 1 notte a maggio 2024
Risposta di Customer Service, il giorno 21 mag 2024
Gerri, thank you for your wonderful feedback! The team at Hyatt Place Chicago Itasca is delighted you enjoyed the rooms and complimentary breakfast. We're glad our check-in team made a great impression. We're looking forward to welcoming you back soon!

8/10 Buono

Erna

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 5 notti a maggio 2024
Risposta di Customer Service, il giorno 16 mag 2024
Erna, thank you for your positive feedback about Hyatt Place Chicago Itasca! We're delighted you enjoyed your stay and look forward to welcoming you back.

10/10 Eccellente

Mike

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Worked out well
Soggiorno di 1 notte a maggio 2024
Risposta di Customer Service, il giorno 15 mag 2024
Mike, it's wonderful to hear that your stay at the Hyatt Place Chicago Itasca suited your needs perfectly. We appreciate your feedback and hope to have you back with us for another great experience.

10/10 Eccellente

Troy

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great place to sleep. Great price. Really good breakfast
Soggiorno di 3 notti a marzo 2024
Risposta di Customer Service, il giorno 11 mag 2024
Troy, we're thrilled to hear that you enjoyed your stay at Hyatt Place Chicago Itasca. It's wonderful that you found our accommodations comfortable, rates reasonable, and breakfast to your liking. Your feedback is greatly appreciated and we look forward to welcoming you back in the future.

10/10 Eccellente

Lisa

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Property was clean, pool was nice, breakfast was good. Zero complaints
Soggiorno di 2 notti a maggio 2024
Risposta di Customer Service, il giorno 7 mag 2024
Lisa, thank you for your fantastic review of Hyatt Place Chicago Itasca. We're thrilled you enjoyed the cleanliness of the property, our relaxing pool, and appetizing breakfast. It's always wonderful to hear that we've met our guests' expectations. We anticipate your next visit with us.

10/10 Eccellente

mykola

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 4 mag 2024
Mykola, thank you so much for your high rating of the Hyatt Place Chicago Itasca. We appreciate your feedback and are delighted you had a positive experience. We hope to serve you again in the future. Safe travels!

10/10 Eccellente

Fernanda

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Me encantó el lugar, sin duda volvería!
Soggiorno di 2 notti ad aprile 2024
Risposta di Customer Service, il giorno 3 mag 2024
Fernanda, agradecemos tu fantástica reseña. Es fantástico saber cuánto disfrutó de su estadía en Hyatt Place Chicago Itasca. Estamos ansiosos por darle la bienvenida nuevamente en el futuro. ¡Buen viaje hasta entonces!

10/10 Eccellente

Fernanda

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Me encantó el hotel
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 21 apr 2024
Fernanda, es maravilloso saber que disfrutó de su estadía en Hyatt Place Chicago Itasca. ¡Apreciamos sus cálidas palabras y esperamos verlo pronto de regreso para vivir otra experiencia placentera!

10/10 Eccellente

Amanda

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The breakfast was great and convenient.
Soggiorno di 3 notti a marzo 2024
Risposta di Customer Service, il giorno 20 apr 2024
Amanda, it's wonderful to know you appreciated the breakfast at Hyatt Place Chicago Itasca. We always strive to make your experience as convenient as possible. We hope you'll visit us again in the future.

2/10 Terribile

NICOLE

Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 29 apr 2024
We appreciate the feedback, Nicole.It's unfortunate you had such challenges during your time with us. We regret that we couldn't provide you with a perfect experience. We do hope you give us another opportunity to demonstrate the high standard of service we're accustomed to providing.

10/10 Eccellente

Holly

Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 29 apr 2024
Holly, we appreciate your fantastic rating for Hyatt Place Chicago Itasca. Feedback from our guests is invaluable, and it's wonderful to hear you had such an exceptional experience. We're heartened to know we've made a positive impression. Looking forward to welcoming you back whenever you're in Chicago.

10/10 Eccellente

mary

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This is a nice hotel. Clean, quiet and staff as welcoming. My only complaint is with all the technology used today there could be more outlets near beds. It's a nice hotel and we would stay again.
Soggiorno di 2 notti ad aprile 2024
Risposta di Customer Service, il giorno 7 apr 2024
Mary, it's fantastic to learn that you found the Hyatt Place Chicago Itasca to be clean, quiet, and accommodating. We truly appreciate your suggestion concerning the placement of additional outlets in our guest rooms. Please know we continue to update our amenities based on valuable feedback like yours. It's delightful to know you would choose to stay with us again in the future. Our team members can't wait to provide another wonderful experience.

4/10 Scarso

efrain, Grayslake

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Soggiorno di 2 notti a marzo 2024
Risposta di Customer Service, il giorno 3 apr 2024
Efrain, it's evident that your stay did not meet your expectations. We're committed to providing our guests with an exceptional experience and always seek to improve. We would appreciate if you could share specific concerns, allowing us to directly address your feedback. We hope for an opportunity in the future to serve you better.

4/10 Scarso

Miguel

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Condizioni e dotazioni della struttura
Pool was freezing!! Water was cold but what made it worse was that they had cold air coming through the vents, like the AC was on... even if you weren't in the water it was so cold in the pool area.....told the staff and they said there was nothing they could do about it.....I understand if it was in june or july and AC was on but it was 30 degrees outside....Also no maintenance at night my heater in room was also blowing cold air nonstop even when turned off and said unless wanted to switch rooms at 9:30pm they didn't have anyone to look at it.
Soggiorno di 2 notti a marzo 2024
Risposta di Customer Service, il giorno 3 apr 2024
Miguel, we regret hearing about your experience surrounding the temperature in the pool area and in your room. We aim for our guests to have a comfortable stay, and it seems we fell short on this occasion. While our team members did offer a solution, we understand that moving rooms can be inconvenient, particularly late at night. We have taken your feedback on board and it will be discussed with our maintenance and service teams to find ways of ensuring such issues do not reoccur. Once again, we appreciate your feedback and hope for the opportunity to better serve you in the future.

10/10 Eccellente

Jacqueline

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
My partner and I took a kid free get away for the weekend which is what I explained during check-in and the gentlemen was very nice and put us at the end of the hall on first floor. First night was a little annoying as there were two little boys running and screaming back and fourth from the hallways to the lobby tell about 11ish but the rest of our stay was peaceful and relaxing.
Soggiorno di 2 notti a marzo 2024
Risposta di Customer Service, il giorno 3 apr 2024
Jacqueline, we appreciate you taking the time to share your recent getaway at Hyatt Place Chicago Itasca. We're pleased to know our team made a special effort to accommodate your request and that you found your stay to be mostly peaceful. We apologize for any disruption that occurred during your first night and assure you that we constantly strive to maintain a serene environment for our guests. We look forward to welcoming you back for another tranquil visit in the not too distant future.

10/10 Eccellente

Jairo

Viaggio con animali domestici, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Was a nice couple days at the hotel. Pool was nice. People that coke are dirty and selfish tho. Not the hotels fault.
Soggiorno di 2 notti a marzo 2024
Risposta di Customer Service, il giorno 2 apr 2024
Jairo, it's refreshing to hear that you enjoyed your stay at Hyatt Place Chicago Itasca and took advantage of our pleasant pool facility. We truly appreciate your patience with outside circumstances and hope you will return for another enjoyable stay in the future. Our team members will be here ready to welcome you back.

10/10 Eccellente

Crystal

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I frequent illinois and have stayed to a couple of hotels around and I must say that Hyatt is the best! I’ll definitely stay here for my next trips!
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 1 apr 2024
Crystal, thank you for your kind words! We're thrilled that Hyatt Place Chicago Itasca has become your preferred hotel in Illinois. We wholeheartedly look forward to providing you with more memorable stays on your upcoming trips. Safe travels until then!

10/10 Eccellente

Juan

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Habitaciones grandes. No tiene microondas.
Soggiorno di 7 notti a marzo 2024
Risposta di Customer Service, il giorno 1 apr 2024
Juan, el Hyatt Place Chicago Itasca está encantado de saber que apreciaste nuestras amplias habitaciones. Sin embargo, tomamos nota de su comentario sobre la ausencia de microondas. Para garantizar su total comodidad y satisfacción, animamos a nuestros huéspedes a comunicarse con los miembros de nuestro equipo durante su estadía para cualquier requisito específico. Esperamos volver a verte pronto.

10/10 Eccellente

Ryan

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Clean, nice room. Close to Buona beer
Soggiorno di 2 notti a marzo 2024
Risposta di Customer Service, il giorno 29 mar 2024
Ryan, thank you for choosing to stay at the Hyatt Place Chicago Itasca. We're glad to hear that you enjoyed our pristine accommodations and convenient location. We hope to have the chance to host you again in the future.

10/10 Eccellente

Pamela

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very clean and quiet. Staff was very helpful. Would definitely stay here again!
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 27 mar 2024
Pamela, it's wonderful to hear about your recent stay at Hyatt Place Chicago Itasca. Your kind words regarding the cleanliness, tranquility, and the helpfulness of our team members truly warm our hearts. We're thrilled to hear that you would choose to stay again and we wholeheartedly look forward to welcoming you back.

2/10 Terribile

Robert, Madison

Viaggio con la famiglia
Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
There were kids running in the halls and knocking on our door. Complained several times about the kids but nothing was done. I will never stay at this hotel again!
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 25 mar 2024
Robert, your recent experience where disturbances disrupted your peace is regrettable. While we always aim to maintain a serene atmosphere, it seems we missed the mark during your stay. We're sincerely sorry for the inconvenience and we'll take measures to better address such issues in the future. We understand your frustration and would genuinely hope to have the chance to serve you better should you decide to reconsider staying with us.

2/10 Terribile

Marilyn

Viaggio con la famiglia
Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
My stay wasn’t so great! This was my first and last time visiting. Everything was overcrowded, from breakfast to the pool. The rooms are okay, but the hotel in general is small.
Soggiorno di 2 notti a marzo 2024
Risposta di Customer Service, il giorno 26 mar 2024
Marilyn, we're genuinely sorry to hear about the issues during your visit. You're right to expect a relaxing stay, especially when it comes to breakfast and enjoying our amenities. It's unfortunate to hear about your experience in regards to space; we aim to provide comfort for all our guests. Your thoughts are important to us and will be shared with the team for improvements. We hope that you might reconsider and give us another opportunity in the future.

10/10 Eccellente

Christina, Any city

Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 9 apr 2024
Christina, we're thrilled to know that you had a stellar experience at Hyatt Place Chicago Itasca. We're committed to maintaining the same level of service during your next visit. Thank you for your Expedia review. Safe travels!

10/10 Eccellente

Curt

Viaggio con famiglia e bambini piccoli, Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The 3 beds were convenient for my family
Soggiorno di 3 notti a marzo 2024
Risposta di Customer Service, il giorno 19 mar 2024
Curt, we're thrilled to hear that the arrangements at Hyatt Place Chicago Itasca were accommodating for your family. It's our aim to provide layouts that best fit our guests' needs. We hope to welcome your family back again in the future!

10/10 Eccellente

David

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Staff was friendly
Soggiorno di 3 notti a marzo 2024
Risposta di Customer Service, il giorno 19 mar 2024
David, we're thrilled to hear that you appreciated the warm and welcoming nature of our team members at Hyatt Place Chicago Itasca. It's wonderful that they contributed positively to your experience. Thank you for sharing and we look forward to hosting you again soon!

8/10 Buono

Markita

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 2 notti a marzo 2024
Risposta di Customer Service, il giorno 18 mar 2024
Thanks for the great rating, Markita!We are always working very hard to provide the best experiences for all of our guests. It's great to see that you enjoyed yourself! We hope you plan on visiting Hyatt Place Chicago Itasca soon, we'd love to have you back!

10/10 Eccellente

Karen

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The staff and check-in was super easy and nice. There was some cosmetic things that needed attention like the wallpaper peeling off in areas.
Soggiorno di 3 notti a marzo 2024
Risposta di Customer Service, il giorno 13 mar 2024
Karen, it's wonderful to hear that your check-in at Hyatt Place Chicago Itasca was seamless and that our team members provided exceptional service. We genuinely appreciate you bringing the aesthetic concerns to our attention, as continuous improvement is important to us. We look forward to delighting you on your next stay with us.

8/10 Buono

John

Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 1 apr 2024
John, it's wonderful to hear that your experience at Hyatt Place Chicago Itasca met your expectations. We aim to provide quality services to all our guests. We hope to see you again soon for another satisfactory stay.

6/10 Soddisfacente

Stephanie

Soggiorno di 2 notti a marzo 2024
Risposta di Customer Service, il giorno 1 apr 2024
Stephanie, thank you for taking the time to rate your experience. While we appreciate your input, we strive for better than average satisfaction. We hope to provide a more positive experience on your next visit. Safe travels.

8/10 Buono

LEONARD

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
nice
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 9 mar 2024
Thank you for the 4-star rating, Leonard!It's great your time at Hyatt Place Chicago Itasca was so pleasant! We strive for excellence so we look forward to hosting you again soon for an even better experience.Thanks again for the feedback!

10/10 Eccellente

Deirdre

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I was pleasantly surprised by how nice the rooms were. And the complimentary breakfast was really yummy! A little bit of everything and stays open as late at 10am.
Soggiorno di 2 notti a febbraio 2024
Risposta di Customer Service, il giorno 3 mar 2024
Deirdre, thank you for taking the time to share your experience at Hyatt Place Chicago Itasca. We are glad to hear that you were pleasantly surprised with our well-appointed rooms and thoroughly enjoyed our complimentary breakfast with its wide variety. We appreciate your feedback and look forward to welcoming you back in the future.

6/10 Soddisfacente

Sergio

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Servizi
Area for breakfast is rather small. No cleaning in the buffet serving area during breakfast. No dishes available.
Soggiorno di 1 notte a febbraio 2024
Risposta di Customer Service, il giorno 27 feb 2024
Sergio, we appreciate your feedback on your recent breakfast experience. It's important to us to maintain a clean and organized dining area, and we regret to hear you faced some inconvenience. We also understand that having enough dishes readily available is essential, and we regret any inconvenience this may have caused. We’ve taken note of these matters and will ensure they’re promptly addressed.

8/10 Buono

Wilhelm

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 11 notti a febbraio 2024
Risposta di Customer Service, il giorno 24 feb 2024
Wilhelm, thank you for choosing to stay at Hyatt Place Chicago Itasca. We're pleased to know your overall experience was positive. Should you have any comments or suggestions to share, feel free to contact us. We value your feedback as it helps us continuously improve our guest experience. We hope to welcome you back for another enjoyable stay in the future.

10/10 Eccellente

Yu-Han

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a febbraio 2024
Risposta di Customer Service, il giorno 21 feb 2024
Yu-Han, it's terrific to hear that you had a wonderful experience at our delightful Hyatt Place Chicago Itasca. Thank you for your excellent rating. Our team members look forward to your return in the future.

10/10 Eccellente

Richard

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a febbraio 2024
Risposta di Customer Service, il giorno 19 feb 2024
Thank you for this excellent rating, Richard!We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at Hyatt Place Chicago Itasca! We'd love to host you again someday for yet another unforgettable visit.

10/10 Eccellente

Quaneshia

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Non mi è piaciuto: Pulizia
Pool was cold and unable to use it
Soggiorno di 1 notte a febbraio 2024
Risposta di Customer Service, il giorno 19 feb 2024
Quaneshia, we appreciate your feedback. We are disappointed to hear that the temperature of the pool wasn't to your liking during your stay. We pride ourselves on maintaining exceptional standards and will certainly look into this matter. Nonetheless, we hope this doesn't detract from the overall positive experience at Hyatt Place Chicago Itasca and we look forward to your return.

10/10 Eccellente

Vladimir

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 5 notti a dicembre 2023
Risposta di Customer Service, il giorno 14 feb 2024
Vladimir, we truly appreciate your excellent rating of Hyatt Place Chicago Itasca. It's always a delight to know our guests had a fantastic stay. We're looking forward to welcoming you back in the near future.

10/10 Eccellente

Susan

Mi è piaciuto: Pulizia e servizi
Nice room
Soggiorno di 1 notte a febbraio 2024
Risposta di Customer Service, il giorno 12 feb 2024
Thanks, Susan! It's outstanding your time at Hyatt Place Chicago Itasca was fantastic. We can't wait until your next visit!

8/10 Buono

JANE, Darlington

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 4 notti a febbraio 2024
Risposta di Customer Service, il giorno 9 feb 2024
Jane, thank you for your Expedia review. We're delighted to see that you had an enjoyable stay at Hyatt Place Chicago Itasca. We aim to provide a high-quality experience for our guests and appreciate you choosing us. Looking forward to welcoming you back in the future.

8/10 Buono

Adolphe

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Cleanliness. very clean,
Soggiorno di 2 notti a febbraio 2024
Risposta di Customer Service, il giorno 8 feb 2024
Adolphe, it's uplifting to hear your positive feedback about the cleanliness at the Hyatt Place Chicago Itasca. We proudly uphold high standards of hygiene for the satisfaction and comfort of our valued guests. Thank you for choosing us for your stay in Chicago.

10/10 Eccellente

Linda

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Good location, nicely looked after
This place is in a nice location, easy to get to, near restaurants and a shopping area, offers a good breakfast with choices, our room had a fridge and a microwave as well as a coffee maker which i always appreciate. This was our second stay as it is convenient to family we visit.
Soggiorno di 2 notti a gennaio 2024
Risposta di Customer Service, il giorno 4 feb 2024
Linda, it's delightful to hear that you enjoyed your stay at the Hyatt Place Chicago Itasca. Our team is thrilled to know that our convenient location, breakfast options, and room amenities met your expectations. We appreciate your loyalty and are looking forward to welcoming you back during future family visits.

10/10 Eccellente

Jake

Soggiorno di 2 notti a gennaio 2024
Risposta di Customer Service, il giorno 30 gen 2024
Jake, it's fantastic to hear you had a great stay at Hyatt Place Chicago Itasca! We're always striving to give our guests an outstanding experience and your perfect score indicates we succeeded. We're looking forward to welcoming you back in the future for another memorable visit.

10/10 Eccellente

Bailey

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi
I booked this hotel for the convenience of the short drive to the airport. When we checked in, we had a great experience. When we tried to check out we had difficulties finding an employee, but I can imagine that only one person was working during the middle of the day and was assisting other guests.
Soggiorno di 1 notte a gennaio 2024
Risposta di Customer Service, il giorno 28 gen 2024
Bailey, thank you for choosing Hyatt Place Chicago Itasca for your stay. It's excellent to hear you found the location extremely convenient and had a wonderful experience during check-in. Regarding your checkout experience, we appreciate your understanding in the event our team members were busy serving other guests. We always strive to be readily available for all guests. We hope to host your stay once again with a smoother checkout. Thank you.

10/10 Eccellente

Sara

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great stay! Spacious rooms for a fair price, everything was clean and well maintained. Would stay again!
Soggiorno di 1 notte a gennaio 2024
Risposta di Customer Service, il giorno 24 gen 2024
Sara, it's splendid to hear that you enjoyed your experience at Hyatt Place Chicago Itasca! We're thrilled to know that our spacious rooms, cleanliness, and well-maintained facilities impressed you. Your pleasure is our priority, and we can't wait to have the opportunity to welcome you back for another memorable stay.

10/10 Eccellente

Erica

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di Customer Service, il giorno 23 gen 2024
Thanks for the perfect rating, Erica!We're pleased to hear that you have fully enjoyed your stay at Hyatt Place Chicago Itasca, as we strive to create a full service experience for our guests. We can't wait to see you again soon!

10/10 Eccellente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Customer Service, il giorno 19 gen 2024
Hyatt Place Chicago Itasca appreciates your stellar rating. It's fantastic to know that you had a satisfactory experience. We hope to host you again in the near future.

10/10 Eccellente

Kelly

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Wonderful Experience
Very nice experience. Front desk was very friendly which is rare in the hotel industry these days! We were there on a VERY cold night and it was obvious the staff was doing the best they could to maintain everyone's comfort. Our friend had an issue with a pipe leak and it was handled promptly and again, with friendliness. Room was in great condition. Pool was nice and larger than most! The breakfast was great as well as the staff attending! We were there simply to get away with our kids for the night which we do a few times per year. We will be back!
Soggiorno di 1 notte a gennaio 2024
Risposta di Customer Service, il giorno 18 gen 2024
Kelly, we're thrilled to hear about your satisfying experience at Hyatt Place Chicago Itasca. It's warming to know our front desk team was welcoming and attentive, and went above and beyond during the cold night. We're especially happy to hear that issues regarding the facilities were rectified quickly, and that you found all aspects of your stay, from the breakfast to the pool, delightful. Your positive experience serves as a fantastic testament to our dedication to guest satisfaction. Thanks for choosing us for your family getaway. We eagerly await your return for more enjoyable experiences.

4/10 Scarso

Randall

Soggiorno di 1 notte a gennaio 2024
Risposta di Customer Service, il giorno 27 gen 2024
Thanks for the feedback, Randall.It's unfortunate your time with us didn't measure up to the high standards we're accustomed to sharing with our guests. We do hope for the opportunity to share a more positive experience with you soon.

10/10 Eccellente

Megan

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a dicembre 2023
Risposta di Customer Service, il giorno 9 gen 2024
Megan, it's wonderful to read about your positive experience at Hyatt Place Chicago Itasca. We appreciate your perfect rating and we look forward to welcoming you back in the near future. Thank you for choosing us!

10/10 Eccellente

Luis

Soggiorno di 4 notti a dicembre 2023
Risposta di Customer Service, il giorno 25 gen 2024
Luis, we're glad to hear you had a stellar experience at Hyatt Place Chicago Itasca! It's always a pleasure to receive feedback from satisfied guests. We hope to have the privilege of hosting you again in the future.