Dear Valued Guest, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Chicago-O'Hare Airport/ Arlington Hts. You mentioned that the upkeep of the uncleanliness of the floor, the bedding and the bathtub hindered your stay. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. Red Roof strive to provide guests with all the comforts of home, so I am disappointed to see your 2/5 score.We will take your comments into consideration to make changes to improve our customer experience. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,TiannaRed Roof ManagementRediResponse Specialist

Dear Hope,Thank you for taking the time to tell us about your experience at the RED ROOF INN CHICAGO-OHARE AIRPORT/ ARLINGTON HTS. You expressed that the unpleasant odor you encountered along with the pests you described in the bed and on the floors hindered your experience. This was truly disappointing to hear, and we do sincerely apologize. Red Roof works with a Pest Control company who regularly treats the property for pests as is standard in the industry. Rest assured that we take this very seriously and have forwarded your feedback to management in an effort to address your concerns and to work with the specialist to ensure everything is as it should be.In the future, should you stay with us again, please contact our front desk immediately so they can take of the issue in real time to ensure you're comfortable. Please know that we value you as our guest and appreciate your business. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist

Dear Yoko,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Chicago-O'Hare Airport/ Arlington Hts. It's so rewarding to read that you were pleased with the friendliness of our staff and the convenience of our location. However, you mentioned that the cleanliness of the floor was not to your liking. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Tianna Red Roof ManagementRediResponse Specialist

Hello Minoru, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN CHICAGO-OHARE AIRPORT/ ARLINGTON HTS and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria Red Roof Management RediResponse Specialist

Hi Zoya,Thank you for taking the time to write a review of your stay at the Red Roof Inn Chicago-O'Hare Airport/ Arlington Hts. Please accept our most sincere apologies for the rooms you were assigned. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OnielRedRoof ManagementRediresponse Specialist

Hi Molly,Thank you for taking the time to write a review of your stay at the Red Roof Inn Chicago-O'Hare Airport/ Arlington Hts. Please accept our most sincere apologies for the concerns you described regarding the smell the room had, stains and all the other concerning matters. Know that at RedRoof your feedback is appreciated and will be taken into consideration to makes changes to ensure your satisfaction.We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.Sincerely,OnielRedRoof ManagementRediresponse Specialist

Hello Regulthafus, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN CHICAGO-OHARE AIRPORT/ ARLINGTON HTS and I are thrilled to have earned your perfect score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Kerry-Lee Red Roof Management RediResponse Specialist

Dear Kenechukwu,Thank you for taking the time to tell us about your experience at the RED ROOF INN CHICAGO-OHARE AIRPORT/ ARLINGTON HTS. You indicated the air conditioner was not working, the remote was broken and the bedsheets conditions you described hindered your stay. Please accept our sincerest apologies. I am sharing your feedback with management to ensure that your concerns are addressed.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Red Roof Management

Hello Christopher, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Chicago-O'Hare Airport/ Arlington Hts and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

Dear Laura Victoria,I appreciate you sharing your feedback following your stay at the RED ROOF INN CHICAGO-OHARE AIRPORT/ ARLINGTON HTS. I was saddened to read that your stay fell short of your expectations due to roaches, uncleanliness, excessive noise and feeling unsafe among other concerns. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,Antoniom,Red Roof Management RediResponse Specialist

Hello Candice,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Chicago-O'Hare Airport/ Arlington Hts and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,OliviaRed Roof ManagementRediResponse Specialist

Thank you, John, for being our guest at the Red Roof Inn Chicago-O'Hare Airport/ Arlington Hts. We value you as a our guest and welcome your 6/10 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Thank you for your recent review on our hotel. Your feedback is extremely important to us and will aid us in making improvements in the future. I hope you stay true to your word and would like to return to the Red Roof Inn O'Hare location and lodge with us in the near future! Best regards, Tajas Patel

Thank you for your recent review on our hotel. Your feedback is extremely important to us and will aid us in making improvements in the future. I hope you stay true to your word and would like to return to the Red Roof Inn O'Hare location and lodge with us in the near future! Best regards, Tajas Patel

I appreciate you bringing your experience at our Red Roof Inn Chicago-O'Hare Airport/ Arlington Hts to our attention. I sincerely apologize that your stay didn't meet your expectations as you indicated a mix up with 3rd party reservations and an issue with the door system. Please accept our apologies for any inconvenience caused by these concerns. Your comments will be taken into consideration in an effort to have your concerns addressed and to make changes to improve the quality of our guest services.We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,Devorine Red Roof ManagementRediResponse Specialist

Thank you for your recent review on our hotel. Your feedback is extremely important to us and will aid us in making improvements in the future. I hope you stay true to your word and would like to return to the Red Roof Inn O'Hare location and lodge with us in the near future! Best regards, Tajas Patel

Hi Patricia,Thank you for sharing your honest remarks following your recent visit to our Red Roof Inn Chicago-O'Hare Airport/ Arlington Hts location. I am so disappointed to hear that our accommodations was unclean and the bed was broken. Please accept our sincerest apologies for how these impacted your experience and the impression it left with you. While our goal is to deliver comfortable and clean accommodations for all guests, it appears we fell short. In an effort to have your concerns addressed, we will be sharing your comments with the rest of the team and address the matters with the appropriate department. Feedback from our Red Roof guests are always welcome as we strive to continuously improve the quality of our services.Red Roof wishes you all the best in your future travels.Sincerely,Devorine Red Roof ManagementRediResponse Specialist

Thank you for your recent review on our hotel. Your feedback is extremely important to us and will aid us in making improvements in the future. I hope you stay true to your word and would like to return to the Red Roof Inn O'Hare location and lodge with us in the near future! Best regards, Tajas Patel

Dear Moises,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN CHICAGO-OHARE AIRPORT/ ARLINGTON HTS. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding Redroof convenient location. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,Dannielle Red Roof Management Rediresponse Specialist

Dear John,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN CHICAGO-OHARE AIRPORT/ ARLINGTON HTS. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with what you described as the property not being courteous. We will take your comments into consideration to make changes to improve our customer experience. I do hope that you will return to our hotel, or any of our other brand locations in the future.Sincerely,Antonio,Red Roof Management

Thank you for your recent review on our hotel. Your feedback is extremely important to us and will aid us in making improvements in the future. I hope you stay true to your word and would like to return to the Red Roof Inn O'Hare location and lodge with us in the near future! Best regards, Tajas Patel

Thank you for your recent review on our hotel. Your feedback is extremely important to us and will aid us in making improvements in the future. I hope you stay true to your word and would like to return to the Red Roof Inn O'Hare location and lodge with us in the near future! Best regards, Tajas Patel

Dear Carolyn,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Chicago-O'Hare Airport/ Arlington Hts. I'm happy you were pleased with the helpfulness of our staff and the convenience of our location in close proximity to the airport, prompting your 3/5 score. Our team is committed to satisfying our guests, so we are very thankful for your feedback.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Please know that we value you as our guest and appreciate your business. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Thank you for your recent review on our hotel. Your feedback is extremely important to us and will aid us in making improvements in the future. I hope you stay true to your word and would like to return to the Red Roof Inn O'Hare location and lodge with us in the near future! Best regards, Tajas Patel

Thank you for your recent review on our hotel. Your feedback is extremely important to us and will aid us in making improvements in the future. I hope you stay true to your word and would like to return to the Red Roof Inn O'Hare location and lodge with us in the near future!Best regards, Tajas Patel

Hi Yoshio,Thank you for taking the time to write a review of your stay at the Red Roof Inn Chicago-OHare Airport Arlington Hts. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area.Sincerely,OnielRediresponse Specialist

Hello Trevor, The team and I at the RED ROOF INN KINGSPORT want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. We are sorry for the less than ideal experience. You indicated the room was unclean. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Sincerely, Kerry-Lee RediResponse Specialist

Thank you for taking a moment to complete our survey, Cesar. The staff at the Red Roof Inn Chicago-OHare Airport Arlington Hts and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Devorine RediResponse Specialist

Thank you for your recent review on our hotel. Your feedback is extremely important to us and will aid us in making improvements in the future. I hope you stay true to your word and would like to return to the Red Roof Inn O'Hare location and lodge with us in the near future! Best regards, Tajas Patel

Dear Fernando,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Chicago-OHare Airport Arlington Hts and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Regards,LintonRediresponse Specialist

Dear Dan,I appreciate your feedback following your recent visit at the Red Roof Inn Chicago-OHare Airport Arlington Hts. We thank you for your 3/5 score. However, you stated that the issue with the room temperature, the difficulty you had with the using the TV and the other concerns mentioned hindered your stay. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,LintonRediresponse Specialist

Thank you for your recent review on our hotel. Your feedback is extremely important to us and will aid us in making improvements in the future. I hope you stay true to your word and would like to return to the Red Roof Inn O'Hare location and lodge with us in the near future! Best regards, Tajas Patel

Dear Jose,Thank you for posting a review following your recent visit at the Red Roof Inn Chicago-OHare Airport Arlington Hts. We are sorry you had a less than satisfactory experience. You stated that the condition and possible stains on the bedding hindered your stay, which was saddening to read. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests.I do hope that you will return to our hotel, or any of our other brand locations in the future. Yours truly,LintonRediresponse Specialist

Dear Cardo,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN CHICAGO-OHARE AIRPORT/ ARLINGTON HTS. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with what you described as an unpleasant smoky odor at the property in addition to a lack of maintenance and cleanliness. We will take your comments into consideration to make changes to improve our customer experience. I do hope that you will return to our hotel, or any of our other brand locations in the future.Sincerely,Antonio,Red Roof Management

Dear Jagdish,Thank you for telling us about your recent visit at the Red Roof Inn Chicago-OHare Airport Arlington Hts. We are sorry you had a less than stellar experience. You stated that the room in which you reserved had a smoke odor, which was disheartening to read. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you for sharing your concerns and I wish you all the best in your future travels.Sincerely,LintonRediresponse Specialist

Thank you for your recent review on our hotel. Your feedback is extremely important to us and will aid us in making improvements in the future. I hope you stay true to your word and would like to return to the Red Roof Inn O'Hare location and lodge with us in the near future!Best regards, Tajas Patel

Hello Hakuna,Thank you for telling us about your recent visit at the Red Roof Inn Chicago-OHare Airport Arlington Hts. We are sorry you had a less than satisfactory experience. You stated that the unclean room, undesirable odor mentioned and the other downsides listed hindered your stay. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I wish you all the best in your future travels.Yours truly,LintonRediresponse Specialist

Dear Chunte,I appreciate you sharing your feedback following your stay at the Red Roof Inn Chicago-OHare Airport Arlington Hts. I was saddened to read that your stay fell short of your expectations due to the insects you reported. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I wish you all the best in your future travels.Sincerely,LintonRediresponse Specialist

Thank you for your recent review on our hotel. Your feedback is extremely important to us and will aid us in making improvements in the future. I hope you stay true to your word and would like to return to the Red Roof Inn O'Hare location and lodge with us in the near future! Best regards, Tajas Patel

Thank you for your recent review on our hotel. Your feedback is extremely important to us and will aid us in making improvements in the future. I hope you stay true to your word and would like to return to the Red Roof Inn O'Hare location and lodge with us in the near future! Best regards, Tajas Patel

Thank you for your recent review on our hotel. Your feedback is extremely important to us and will aid us in making improvements in the future. I hope you stay true to your word and would like to return to the Red Roof Inn O'Hare location and lodge with us in the near future! Best regards, Tajas Patel

Thank you for your recent review on our hotel. Your feedback is extremely important to us and will aid us in making improvements in the future. I hope you stay true to your word and would like to return to the Red Roof Inn O'Hare location and lodge with us in the near future! Best regards, Tajas Patel

Thank you for your recent review on our hotel. Your feedback is extremely important to us and will aid us in making improvements in the future. I hope you stay true to your word and would like to return to the Red Roof Inn O'Hare location and lodge with us in the near future! Best regards, Tajas Patel

Dear Jose,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Chicago-OHare Airport Arlington Hts and I are disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LintonRediresponse Specialist

Hello Brent, thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Chicago - O'Hare Airport/Arlington Heights and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Tajas Patel