Hotel a Chicán

“The place is amazing I highly recommend! The food and the staff are also very comfortably welcoming. If you live nature this is the spot for you! However, I went for my cousins wedding and I booked THE PRESIDENTIAL room since most of the brides family was going to be coming into my room for hair and makeup. We needed the extra room. On the contrary I got a junior suite. My suite number was 218, which was way small than what I asked AND PAID FOR. My room only had 1 bathroom instead of the 2...

“Todo excelente ”

“Our stay was disappointing due to poor professionalism and lack of basic customer service. Staff were not courteous and often appeared annoyed when we made simple requests. We had to repeatedly ask for pillows, and it took five days to receive a working safe. Basic amenities should not require constant follow-up.The jacuzzi takes about 30 minutes to warm up, yet management never informed us. Staff refused to turn it on in advance and would only activate it if we were standing right next to it,...

“Esta en pleno centro de Cuenca, es un buen lugar ya que solo se camina, pero le falta limpieza, tiene olor a tuberias, las cobijas estan sucuias, y el piso tambien No es el mejor lugar para quedarse pero esta en pleno centro de cuenca y el staff muy bueno ”

“Bueno”

“Room was good. Staff very helpful, friendly.”

“Great place to stay. Clean room, good size room, comfortable beds. The place was clean and very good location. The lady in charge very nice, very good breakfast. I totally recommend the place.”

“Everything was ok”

“L'Hotel si trova a cinque minuti a piedi dalla piazza principale di Cuenca. Il posto dove si trova l'Hotel è una zona un po' brulla, ma di positivo ha che la sera non c'è caos ed è a cinque minuti a piedi dal centro storico ed altrettanti dalla stazione nord dei Bus. Le camere sono davvero splendide e ben curate. All'arrivo trovere dei petali di rosa ad accoglierVi. La pulizia è eccellente, le colazioni ottime ed il personale Vi assiste per ogni Vostra esigenza. Inoltre c'è sempre un...

“Very good breakfast. The location is super close to everything. Highly recommended.”

“Close to historic center. Nice small apartment with kitchen. If you're not used to Cuenca, be prepared for cold nights and no hotel has heaters. Unfortunately there was a couple of smoke detectors that kept beeping all night throughout the hotel. They do offer an included friendly breakfast at a nearby hotel restaurant. ”

“Very clean, friendly staff and convenient to shopping and restaurants.”

“Buena ubicación, el desayuno variado y la atención muy buena. ”