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Recensioni per Best Western Premier Bangtao Beach Resort & Spa

4 out of 5
Best Western Premier Bangtao Beach Resort & Spa
124/29 Moo 3, Choeng Thale, Phuket

Recensioni

8,4

Ottimo

Valutazione di 10 - Eccellente. 125 su 321 recensioni" "
Valutazione di 8 - Buono. 146 su 321 recensioni" "
Valutazione di 6 - Soddisfacente. 34 su 321 recensioni" "
Valutazione di 4 - Scarso. 12 su 321 recensioni" "
Valutazione di 2 - Terribile. 4 su 321 recensioni" "

8,8/10

Pulizia

8,8/10

Personale e servizio

8,8/10

Servizi

8,2/10

Condizioni e dotazioni della struttura

9,0/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Buon hotel ad un buon prezzo in una città molto costosa, bellissima piscina
Soggiorno di 1 notte a settembre 2017

10/10 Eccellente

Laura

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
FANTASTICO HOTEL SUL MARE
Ho soggiornato in questo hotel una sola settimana. Posto da favola, sul mare e con ogni tipo di confort. Personale impeccabile, colazione più che abbondante e se si decide di noleggiare un motorino è comunque comodo per raggiungere altri posti

8/10 Buono

Joachim Eberhard, Oberkochen

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Wir hatte 1 Deluxe Zimmer für 3 Erwachsene gebucht. Beistellbett ist aber eher für Jugendliche geeignet. Sehr nettes und hilfsbereites Personal, bekamen Upgrade auf einen Bungalow, und danach auf ein Zimmer mit 2 Schlafzimmer wegen zu kleinem Beistellbett. Top. Die Familienbungalows sind etwas außerhalb der Anlage aber kein Problem. Generell ist die Anlage etwas in die Jahre gekommen. Liegen waren ausreichend vorhanden. Jetski fahren möglich. Viele Restaurants am Strand entlang und an der Straße. Da wir keine Pauschaltouristen sind war kein Frühstück inkludiert. Wenig Frühstücksauswahl vor Ort sonst alles Vorhanden: Essen, Bar, Massage.. Lage: am Ende eines schönen langen Strandes. Abends eher ruhig. Mit Taxi ist Patong Beach in 1/2 Stunde erreichbar, wer es mal aufregender mag.
Soggiorno di 3 notti ad aprile 2024
Risposta di CRM, il giorno 11 mag 2024
Dear Mr. Joachim,Thank you for choosing to stay with us and for sharing your experience on Expedia.com. We're glad to hear that our staff was able to accommodate your needs and provide excellent service throughout your stay. Your feedback about the facilities being a bit older is duly noted, and we continuously strive to improve and update our amenities to enhance our guests' experience.We're delighted that you enjoyed the beautiful beach location and the variety of dining options available nearby. Your mention of the peaceful evenings and the accessibility to more lively areas like Patong Beach provides valuable insight for future guests.Thank you once again for your kind words and recommendation. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Yours,Maureen Arra Lloveras Barranta (Aya)CRM

10/10 Eccellente

Dave

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I was originally going to book a hotel near Boat Ave, I'm so glad I did not. On the way to Bang Tao from the airport, we drove past this area and it is not very pleasant. The drive from the airport to BWP takes 40 minutes and it is not a smooth ride. BWP is in an excellent position on the beach. Opposite there are 3 reasonable restaurants, a 7/11, money exchange, several atm's, several massage salons and a pharmacy. There is also a taxi service opposite, use them as they charge B100 less than the hotel. I had a deluxe room and it was as described. If you can ask for a room in blocks 1 or 2 as they are closest to reception. The hotel staff are excellent and reception is always staffed. 2 large swimming pools, free yoga classes, hotel main restuarant and a seafood restaurant that I found to be just ok for food. If you walk along the beach to the north, there are many beach shack restaurants set up on the sand. There are also more restaurants and bars in the northern part of the beach, it is a B400 taxi round trip or about a 30 minute walk along the beach. I stayed in Bang Tao for 4 nights and that was probably enough, but for a family on an all includive deal, the hotel offers everything. You can pay cash for food and drinks etc rather than charging it all to your room. I highly recommend it.
Soggiorno di 4 notti ad aprile 2024
Risposta di CRM, il giorno 11 mag 2024
Dear Mr. Dave,Thank you so much for taking the time to share your detailed experience at our resort. We're thrilled to hear that you found our location convenient and enjoyed the amenities we offer. It's wonderful to know that you were pleased with your deluxe room and found our staff to be excellent. We strive to provide a comfortable and welcoming atmosphere for all our guests, and it's rewarding to hear that reflected in your review. Your recommendation means a lot to us, and we're grateful for your kind words.Thank you for choosing to stay with us, and we hope to welcome you back again in the future. Wishing you safe travels ahead!Yours,Maureen Arra Llovers Barranta (Aya)CRM

10/10 Eccellente

Lucylux

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Our recent stay at the Best Western Premier Bangtao Beach Resort was a memorable and pleasant one. The staff were always pleasant and accommodating. The room was perfect overlooking the pool and beachfront. The food was delicious, especially the Thai food prepared. The daily massages were the best! We would definitely recommend and stay there again.
Soggiorno di 9 notti ad aprile 2024
Risposta di CRM, il giorno 11 mag 2024
Dear Lucylux,Thank you for taking the time to share your wonderful experience at the Best Western Premier Bangtao Beach Resort on Expedia.com. We're thrilled to hear that your stay with us was memorable and pleasant. It's heartwarming to know that our staff's friendliness and willingness to accommodate contributed to your enjoyment. We're delighted that you found your room perfect, with its picturesque view overlooking the pool and beachfront. Your appreciation for our delicious Thai cuisine and the indulgence of daily massages means a lot to us. We're glad we could provide you with such enjoyable experiences during your stay.Thank you for your recommendation, and we would be honored to welcome you back for another unforgettable stay in the future.Yours,Maureen Arra Lloveras Barranta (Aya)CRM

10/10 Eccellente

Andrea D

Mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di CRM, il giorno 11 mag 2024
Dear Ms. Andrea,Thank you for choosing to stay with us and sharing your perfect score review. We would be honored to welcome you back for another unforgettable stay in the future. Yours,Maureen Arra Lloveras Barranta (Aya)CRM

10/10 Eccellente

Mark D

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautiful and relaxing hotel that is directly on the beach. Lovely shade trees and palms, plenty of lounges and great pools. Breakfast buffet is excellent.
Soggiorno di 3 notti a febbraio 2024
Risposta di Aya, il giorno 28 feb 2024
Dear Mr. Mark,Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you found our beachfront resort beautiful and relaxing, with its shade trees, palms, lounges, and great pools. It's wonderful to know that the breakfast buffet added to your enjoyment. We appreciate your kind words and hope to have the pleasure of welcoming you back for more memorable moments by the beach.Yours,Maureen Arra Lloveras Barranta (Aya)CRM

8/10 Buono

Konstantin, Rockville

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This is a very nice place if you are interested in staying on the beach and do not plan to go out of the compound. There's everything you need for a quality beach vacation, the nice sandy beach, swimming pools, restaurants, massage, water sports, etc. However the area outside the hotel is dirty, possibly because there was a road construction going on while we were there. There is no public transportation, so you will need either a car / motorbike, or taxi to explore the island. There are many restaurants and massage shops outside the hotel, but the street is dirty and unpleasant to walk. Based on the hotel itself, I would rate it 5, considering the environment it is 4.
Soggiorno di 4 notti a gennaio 2024
Risposta di Aya, il giorno 28 feb 2024
Dear Mr. Konstantin,Thank you for taking the time to share your detailed feedback. We're delighted to hear that you enjoyed the amenities and offerings within our beachfront compound. Your compliments on the sandy beach, swimming pools, restaurants, massage, and water sports are truly appreciated.We also value your honest observation about the external environment. We apologize for any inconvenience caused by the ongoing road construction, and we understand how this may have impacted your overall experience. We appreciate your understanding of the situation.Thank you once again for sharing your thoughts, and we hope to have the opportunity to welcome you back for an even more enjoyable stay in the future.Yours,Maureen Arra Lloveras Barranta (Aya)CRM

4/10 Scarso

Theodore

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
There wasn’t a lift to the third floor. The hotel is old and dated. The internet service was not good, the food was average. but the people that worked there was nice and tried to be accommodating, The service was good
Soggiorno di 2 notti a ottobre 2023

10/10 Eccellente

keith

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice stay
It was a great stay at Best Western Premier. I was upgraded to a nice large family room on ground level with a small lanai looking out over a nice grass area with plumeria trees.
Soggiorno di 2 notti a settembre 2023
Risposta di CRM, il giorno 27 set 2023
Dear Mr. Keith,Thank you so much for taking the time to share your wonderful experience at Best Western Premier Bangtao! We are delighted to hear that you had a great stay and that you were upgraded to a spacious family room on the ground level. Your feedback is truly appreciated, and we hope to have the pleasure of welcoming you back in the near future. Yours,Maureen Arra Lloveras Barranta (Aya)CRM

8/10 Buono

Man Yi

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 2 notti ad agosto 2023

10/10 Eccellente

Leonie

Viaggio di coppia
Deluxe pool terrace rooms were great size. Staff were always smiling and welcoming. Food at restaurant was good. Doing renovations on half of the property but did not hear any noise from it. Loved our stay here
Soggiorno di 9 notti a luglio 2023

8/10 Buono

Kaichun, Fremont

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Pretty nice and friendly and helpful staff. Room is very clean. But the room I have (4107) air conditioning has some problem. It's very coldnand cannot adjust the temperature. You can either turn it on or turn it off. And mosquito is a headache too. We found the Electric mosquito coil under the TV second night. Its much better after we light the mosquito coil. Overall still satisfied this stay. Recommended.
Soggiorno di 3 notti a luglio 2023

10/10 Eccellente

Kaichun, Fremont

Viaggio con la famiglia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Staff are very professional and friendly. They also give us many good advice like some very good local restaurant. beach view is stunning. Pool also very good. Highly recommended.
Soggiorno di 2 notti a luglio 2023
Risposta di CRM, il giorno 8 lug 2023
Dear Mr. Kaichun,Thank you so much for taking the time to leave us such a positive review! We are absolutely delighted to hear that you had a wonderful experience during your stay with us. The stunning beach view is indeed one of our most cherished features, and we are thrilled that you enjoyed it. We believe that a beautiful natural backdrop can truly enhance a vacation, and it warms our hearts to know that you appreciated it as well. Additionally, we are glad you found our pool to be enjoyable, as we strive to provide a relaxing and refreshing atmosphere for our guests.Your kind words and recommendation mean the world to us. We are honored that you chose our property for your stay, and we would be delighted to welcome you back in the future. Yours,Maureen Arra Lloveras Barranta (Aya)CRM

10/10 Eccellente

Stefania

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The property was lovely and very clean. The staff was excellent and always ready to help.
Soggiorno di 19 notti a giugno 2023
Risposta di CRM, il giorno 8 lug 2023
Dear Ms. Stefania,Thank you so much for taking the time to leave us such a kind and positive review! We are thrilled to hear that you found our property lovely and well-maintained. Keeping a clean and inviting environment is one of our top priorities, and we are glad that it was reflected in your experience.Our dedicated staff members are truly our greatest asset, and it brings us immense joy to know that they provided you with excellent service throughout your stay. Rest assured, we will pass along your kind words to the team as they will be thrilled to hear your appreciation.We look forward to welcoming you back for another wonderful stay in the future!Yours,Maureen Arra Lloveras Barranta (Aya)CRM

4/10 Scarso

Leonard

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
The staff were kind, considerate and helpful, but the resort is not a 4-star rating kind of place. It might have been 30 years ago! There was a nicer resort next door, and had I known, I would have booked that place because it was modern and more to my taste. I stayed at a Best Western hotel in Venice, Italy, a few times, and because it was a very nice experience, I assumed I would have the same experience in Phuket. Sadly, I was mistaken.
Soggiorno di 3 notti a giugno 2023
Risposta di CRM, il giorno 8 lug 2023
Dear Mr. Leonard,Thank you for taking the time to share your feedback about your recent stay at our resort. We understand that your previous positive experience at a Best Western hotel in Venice, Italy led you to expect a similar level of quality during your stay with us. We are sorry to have disappointed you in this regard. Each destination and property have their unique characteristics and features, and we regret that we were unable to match your preferences on this occasion. Once again, we apologize for any inconveniences caused and appreciate your valuable feedback. We sincerely hope that despite the issues you encountered, you were still able to enjoy some positive aspects of your stay with us. If you decide to give us another chance in the future, we would be more than happy to make it up to you and provide an experience that aligns more closely with your expectations.Yours,Maureen Arra Lloveras Barranta (Aya)CRM

10/10 Eccellente

Myriam

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 5 notti ad aprile 2023
Risposta di CRM, il giorno 1 giu 2023
Thank you Ms. Myriam :)

10/10 Eccellente

Danielle

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
All the staff are lovely and helpful. It’s a beautiful resort overall
Soggiorno di 5 notti a marzo 2023
Risposta di CRM, il giorno 8 lug 2023
Dear Mr. Danielle,Thank you so much for taking the time to share your positive feedback about your experience at our resort. We truly appreciate your kind words and are delighted to hear that you found our staff lovely and helpful. We hope to have the pleasure of welcoming you back to our resort for another memorable experience in the future.Yours,Maureen Arra Lloveras Barranta (Aya)CRM

10/10 Eccellente

Heather

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff were helpful and friendly.
Soggiorno di 5 notti a marzo 2023
Risposta di CRM, il giorno 8 lug 2023
Dear Mr. Heather,Thank you for taking the time to leave us a review. We truly appreciate your feedback and are delighted to hear that our staff were helpful and friendly during your visit. We look forward to serving you again soon. Yours,Maureen Arra Lloveras Barranta (Aya)CRM

10/10 Eccellente

ALICE, Porter Ranch

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The best resort if you like a quiet hotel with immediate access to the beach and pools. Everything is within reach. 7/11 convenient store steps away from hotel. Absolutely love this hotel and location.
Soggiorno di 4 notti a dicembre 2022
Risposta di CRM, il giorno 8 lug 2023
Dear Ms. Alice,Thank you for taking the time to leave such a wonderful review! We're thrilled to hear that you consider our resort the best, especially if you prefer a quiet hotel with direct access to the beach and pools. We're delighted that our location met your expectations and provided you with everything you needed within reach.We're glad to know that you found the convenience of the nearby 7/11 store to be a valuable asset. Your love for our hotel and location means a lot to us. It's our goal to create a memorable and enjoyable experience for each of our guests, and we're delighted that we achieved that for you.Thank you again for your kind words and for choosing Best Western Premier Bangtao. We truly appreciate your positive feedback and look forward to welcoming you back in the future for another exceptional stay.Yours,Maureen Arra Lloveras Barranta (Aya)CRM

10/10 Eccellente

marcello

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Servis ist super,
Soggiorno di 2 notti a ottobre 2022
Risposta di CRM, il giorno 17 ott 2022
Dear Mr. Marcello,Lots of thanks for sharing your recent experience. All of us are pleased you enjoyed our service and offer, and that we made such a positive impact on your stay :) It was a pleasure having you as our guest and we hope to welcome you again soon.Yours,Maureen Arra Lloveras Barranta (Aya)CRM

10/10 Eccellente

Jasbir

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great customer service and late check out.
Soggiorno di 2 notti a luglio 2022
Risposta di CRM, il giorno 26 lug 2022
Dear Jasbir, Thank you very much for taking the time to review your stay with us. We are very pleased to hear that we made your stay a pleasant one. We are looking forward to welcome you back soon. Best Regards, Maureen Arra Lloveras Barranta (Aya)

10/10 Eccellente

Dana

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location! Lovely pool.
Soggiorno di 3 notti a giugno 2022
Risposta di CRM, il giorno 2 lug 2022
Dear Dana, Thank you very much for the great review! We are so honored by your feedback . I will definitely pass your comments down to our staff. Thank you and we hope to welcome you back again soon. Yours, Maureen Arra Lloveras Barranta (Aya) CRM

10/10 Eccellente

Bruce

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Excellent
Our 2nd stay at this lovely ocean front resort. Extended our stay and they gave us a very favourable rate. Very friendly and helpful staff. Beautiful resort grounds and near restaurants, beach bars and shops. Will definitely return.
Soggiorno di 4 notti a gennaio 2022
Risposta di CRM, il giorno 8 mar 2022
Dear Bruce, We love your positive review and are truly pleased you had a great stay with us. We're looking forward to welcoming you back again in the near future. Yours, Maureen Arra Lloveras Barranta (Aya) CRM

10/10 Eccellente

Brenda

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The property was beautiful and the people working there are wonderful. When I returned to my room the evening of my birthday, “Happy Birthday” was written on my bed with cut palm leaves surrounded by flowers. A beautiful flower arrangement was in my room and a bowl of fresh fruit as well. I had a magnificent experience.
Soggiorno di 8 notti a febbraio 2022
Risposta di CRM, il giorno 8 mar 2022
Dear Brenda, Thank you for your five star review. It's our top priority to ensure that your experience is quality and convenient. Your kind and positive feedback are greatly appreciated and we look forward to having you here again in the future. Yours, Maureen Arra Lloveras Barranta (Aya) CRM

8/10 Buono

daniel

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Très bel emplacement au bord de la mer.
Soggiorno di 7 notti a gennaio 2022
Risposta di Michael, il giorno 17 gen 2022
Cher Monsieur DANIEL, Toute L'Equipe du BEST WESTERN PREMIER BANGTAO BEACH RESORT & SPA vous remercie de votre confiance. Nous sommes ravis que vous ayez passe un agreable et superbe sejour en notre compagnie. Nous vous remercions pour votre avis tres positif sur l'hotel et ses prestations. Je vous souhaite une excellente Annee 2022. Cordiales salutations. Michael PERILLAT-MERCEROZ Guest Relations Director & Aesthetic Consultant Best Western Premier Bangtao Beach Resort and Spa

10/10 Eccellente

yaron

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great hotel on the beach
Soggiorno di 1 notte a dicembre 2021
Risposta di CRM, il giorno 5 gen 2022
Dear Yaron, We're grateful that you chose to stay with us, that you enjoyed your stay and for your positive review. We look forward to welcoming you again in the future. Yours, Maureen Arra Lloveras Barranta (Aya) CRM

8/10 Buono

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Family vacation
The hotel has a great location and really good staff. Lunch restaurant was good so over all a nice place. On the down side was the pool where the tile joints was coming lose leaving sharp edges and a lot of dirt. If they fix this I would give it a four star rating.
Soggiorno di 9 notti a febbraio 2020
Risposta di CRM, il giorno 18 mar 2020
Dear guest, Thank you very much for sharing your great review and the team and I are happy to see you had a good stay with us. Your confidence to return, based on things you described, is appreciated and we hope to welcome you again some day soon. Yours, Maureen Arra Lloveras Barranta (Aya)

8/10 Buono

Anna

Mi è piaciuto: Personale e servizio
Нормально
Хороший отель, главное, что первая линия! Но в следующий, если на банг тао, то только в лагуну
Soggiorno di 8 notti a febbraio 2020
Risposta di YanaGRM, il giorno 4 mar 2020
Уважаемая Анна, здравствуйте. Благодарим Вас за выбор нашего отеля и за оставленный отзыв. Надеемся что Ваш отдых прошел хорошо и будем рады видеть Вас снова. С Уважением, Яна, менеджер по рпботе с гостями.

8/10 Buono

Maria

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Не плохой отель в прекрасном месте.
Плюсы: чистый, подновленный в 2017 году, спокойный и тихий; много лежаков, бассейны, массаж, отличный завтрак, очень заботливый персонал, хорошая и внимательная к деталям уборка, особенно с чаевыми; по нашей просьбе поменяли номер и сделали выезд в 13.00 при том, что отель забит под завязку. Широкий и просторный чистый пляж, спокойное море, никто не кусает. Нюансы: староват, что сказывается в деталях -шумный кондиционер, в 4-ех этажных корпусах нет лифта, сильно хлопают входные двери, не всегда срабатывают чип карты на вход, плавающий интернет, отличная слышимость через стенку - заранее просите и уточняйте не смежные номера. Наш 4-ый этаж с отличной панорамой на море и пляж с бассейном, но очень шумит насос подкачки воды в бойлеры на крыше. Спасть сложновато без подушки на голову. контингент тут пожилой, в основном, немцы и поляки, русских на их фоне мало. У бассейна все лежаки засижены пенсионерами. У пляжа еще можно что-то себе найти. Но все равно лучше песка у самого моря места нет. И как раз там - все наши соотечественники, причем не только из отеля. В целом, отель зачетный. Чувствуется дрессура руководства иностранного менеджмента. На все мои письма и просьбы реагировали и старались помочь.сам район никакой. По вечерам делать особо нечего. Кафе и рестораны перегреты по цене при минимальном качестве. Магазинов нет, фрукты дорогие. Один раз поели в отеле в ресторане на берегу. Не впечатлило. У нас была машина - ездили в Патонг. Парковка бесплатная, места всегда были.
На пляже
Пляж Банг Тао напротив нашего отеля
Soggiorno di 6 notti a gennaio 2020
Risposta di Yana, Guest Relations Manager, il giorno 5 feb 2020
Уважаемая Мария, здравствувйте! Благодарим Вас за выбор нашего отеля и за оставленный отзыв. Нам очень приятно что Вы остались довольны нашим сервисом. А также, мы примем во внимание все замечания и приложим максимум усилий для улучшения ситуации в будкщем. Надеемся что в целом Ваш отдых был прекрасным и будем очень рады видеть Вас снова. С Уважением и наилучшими пожеланиями, Яна, менеджер по работе с гостями.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Bra hotell på den flotte Bang Tao stranden
Det er nå 6 gangen vi har bodd på dette hotellet. Det passer oss fordi vi liker å være borte fra byens kjas og mas. Hotellet er flott bygd opp med flotte bassengarealer og rett på,stranden. Og så er det en hyggelig landsby på andre siden av gaten. Med greit mat tilbud. Fantastisk strand , hvit myk sand og flott å gå tur på. Hotellet har en stabil og dyktig betjening. Flotte værelser og gode senger. Flott bad. Vi har bare bestilt frokost på hotellet og den er rikholdig med stor variasjon. Det er mulig å ha all inclusive og vi snakket med noen som var meget tilfreds med dette.
Soggiorno di 13 notti a ottobre 2019
Risposta di CRM, il giorno 25 nov 2019
Dear guest, Thank you for your nice review and your kind words of praise. It was our pleasure having you with us and we are keen to welcome you back on another occasion. Yours, Maureen Arra Lloveras Barranta (Aya)

10/10 Eccellente

Viaggiatore verificato

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We stayed 5 days with kids. Hotel kids friendly and well located with choice of Thai restaurants in the beach. Staff is nice and we enjoyed the breakfast in front of the sea.
Soggiorno di 3 notti a ottobre 2019
Risposta di CRM, il giorno 6 nov 2019
Dear guest, Thank you very much for choosing to stay with us and five star review. We are truly pleased that you had a wonderful experience beach and location. We look forward to welcoming you back again soon. Yours, Maureen Arra Lloveras Barranta (Aya)

10/10 Eccellente

Viaggiatore verificato

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
We spent 5 days with kids. The family room is big, the hotel location is great with a lot of choices of Thai restaurants near the beach and hotel is kids friendly. We also enjoyed the breakfast with the sea view.
Soggiorno di 2 notti a ottobre 2019
Risposta di CRM, il giorno 6 nov 2019
Dear guest, Thank you very much for choosing to stay with us and five star review. We're sincerely appreciate your positive feedback. We'd love to have you back for another stay. Yours, Maureen Arra Lloveras Barranta(Aya) CRM

10/10 Eccellente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
All staff were extremely helpful and pleasant. Enjoyed the yoga classes. The whole of the property was well maintained. Thank you for a wonderful holiday
Soggiorno di 7 notti a settembre 2019
Risposta di CRM, il giorno 6 nov 2019
Dear guest? Many thanks for your nice review. I'm glad to read you have a nice stay with us. Your kind and positive feedback are greatly appreciated Thank you and we look forward to having you here again in the future. Yours, Maureen Arra Lloveras Barranta (Aya)

8/10 Buono

Kerim

Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Akzeptable
Es war ok
Soggiorno di 12 notti ad agosto 2019
Risposta di Matthias, il giorno 5 set 2019
Lieber Kerim, herzliche Gruesse vom Best Western Premier Bangtao Beach Resort & Spa und ein Dankeschoen fuer ihre positive Rueckmeldung hier auf Hotels.com. Mit freundlichen Gruessen, Matthias Guest Relation Director

10/10 Eccellente

D

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Fantastic hotel
Staff were brilliant, pools great, breakfast lovely and right on the beach, had a great stay!
Soggiorno di 7 notti ad agosto 2019
Risposta di CRM, il giorno 24 ago 2019
Dear D, Dear Bev C, Lots of thanks for your positive review and your kind words towards staff service, pools, breakfast and beach. We're happy to read that you enjoyed your overall stay with us. We eagerly await an opportunity to welcome you back again. Yours, Maureen Arra Lloveras Barranta (Aya)

6/10 Soddisfacente

Lay Wah

Okay
Soggiorno di 3 notti ad agosto 2019
Risposta di CRM, il giorno 19 ago 2019
Dear Lay Way, Thank you very much for choosing to and for your kind words, till next time. Yours, Maureen Arra Lloveras Barranta (Aya)

10/10 Eccellente

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Die Angestellten waren allesamt sehr zuvorkommend und stets zum Besten bemüht. Die Anlage ist sauber und wird immer wieder gereinigt und ständig wird etwas erneuert, geflickt. Der Lärm dadurch war nicht störend. Das Zimmer wurde täglich schön zurecht gemacht und wir haben uns sehr wohl gefühlt. Ohne Mietauto oder Motorrad ist man jedoch aufgeschmissen, da die Distanz zu Phuket und grösseren Orten gross ist, ausser man wählt Taxi oder Shuttle Busse. In Hotelnähe gibt es jedoch auch Shops und Restaurants.
Soggiorno di 8 notti a luglio 2019
Risposta di Matt, il giorno 14 ago 2019
Sehr geehrter Gast, vielen Dank, dass Sie unser Gast waren und es freut uns zu hoeren, dass Sie sich in userem Resort sehr wohl gefühlt haben. Wir bedanken uns, auch im Namen der Angestellten, fuer ihre positiven Hervorhebungen und hoffen, dass wir Sie hier als unseren Gast wieder begruessen duerfen. Bis dahin senden wir Ihnen alles Gute nach Hause. Mit herzlichen Gruessen, Matthias Guest Relations Manager

10/10 Eccellente

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I love everything about this place. It was my second time there after three years. At check-in, I said "Last time, I had Room X and really liked it." They said, yes, we know, and you have it again. Then when I went to the room, they'd used various plant materials to spell out "Welcome Back" on the King-sized bed. There was also a fruit plate waiting for me there. The pool was right outside my door and was fabulously clean and inviting. the beach maybe 50 yards from my door. Nice bar, excellent restaurant with buffet breakfasts every day, and various buffets every night. The place is immaculate, all the staffers smile and greet you and the desk staff is very helpful and solicitous. Great shopping nearby, including a 7-11 right across the street. I will be coming back.
Soggiorno di 4 notti a luglio 2019
Risposta di CRM, il giorno 7 ago 2019
Dear guest, Many thanks for your loyal returning guest and for your strong recommendation. The team and I aim to please and for you to feel comfortable is what we try to achieve. Being your preferred place to stay is a great compliment and we look forward to welcoming you back om your next trip to Phuket. Yours, Maureen Arra Lloveras Barranta(Aya)

10/10 Eccellente

Oleg

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Отель большой, номера большие и средние. Территория большая и зелёная. Уборка происходит с 10 утра и до позднего вечера. На ресепшине очень приветливый и отзывчивый персонал. Бассейны чистят каждый день. За территорией отеля - деревня.
Soggiorno di 19 notti a luglio 2019

8/10 Buono

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good environment, good service, nice breakfast swimming pools are good
Soggiorno di 6 notti a luglio 2019
Risposta di CRM, il giorno 15 lug 2019
Dear guest, Thank you very much for choosing to stay with us and for sharing your positive review. We're eagerly awaiting your return and send you lots of love.

10/10 Eccellente

Jung

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
good
we stay 5days... but it was rain 3days ): Everything was good... only weather was problem...
Soggiorno di 4 notti a giugno 2019
Risposta di CRM, il giorno 4 lug 2019
Dear Jung, Thank you very much for staying with us. We're happy to read that everything was good during your stay. Yours, Maureen Arra Lloveras Barranta (Aya)

10/10 Eccellente

Mohanalingam

Mi è piaciuto: Pulizia e personale e servizio
Fantastic
Overall our stay was very good
Soggiorno di 5 notti a maggio 2019
Risposta di CRM, il giorno 25 mag 2019
Dear Mohanalingam, Thank you very much for choosing to stay with us sharing your positive feedback. We're happy to read that your overall stay was very good and we do hope to welcome you back on another occasion. Yours, Maureen Arra Lloveras Barranta (Aya)

6/10 Soddisfacente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
Good hotel for family we enjoyed the pools and the beach however the the service in this hotel is far away from a 4 star booked a airport pick up no one was there at the airport not even offered an apologie at check ordered a margarita pizza got a margarita drink lol no management or general manager on site to greet you or liaise with you. I guess maybe the culture of service is not there as yet In the country but enjoyed ourselfs
Soggiorno di 5 notti a maggio 2019
Risposta di CRM, il giorno 29 mag 2019
Dear guest, Thank you very much for choosing to stay with us and sharing your feedback. We regret that some of these mentions had inconvenienced you during your stay with us. Please know that your comments have been heard and taken into considerations for improvement with our operations. Yours, Maureen Arra Lloveras Barranta (Aya)

8/10 Buono

Richard

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Bangtao beach
Good location on BangTao beach, friendly staff and some local shops and restaurants, I have stayed at most of the hotels on this beach, it’s not the best but would stay again.
Soggiorno di 5 notti a maggio 2019
Risposta di CRM, il giorno 17 mag 2019
Dear Richard, Thank you very for sharing your positive review and choosing to stay with us .We're happy to read that your over stay was good enough to come back here again. Yours, Maureen Arra Lloveras Barranta (Aya)

6/10 Soddisfacente

Christopher

Non mi è piaciuto: Pulizia e personale e servizio
Money Back Guarantee at Best Western Bang Tao?
Best Western Bang Tao?...From our Arrival for a two week stay, not just a night, and considering we normally go to the Dusit Thani Laguna,just 500 metres down Bang Tao Beach,we were less than well received. The man at the arrival was very unfriendly,as if we were at his convenience. He shouldn't be in the job,as frankly he clearly doesn't like westerners. Then the first Room they showed us was dark,full of mosquitoes and in the middle of a 30 year old Block,when Hotels.com suggested it was "A new Resort"??? We stayed in that room first night & next morning asked to be moved to one of the ground floor end Apartments,which the kind Lady Manager arranged. The other major disappointment was the food. First meal? Great. Every other Dinner we had in the restaurant was frankly very ordinary. I am still having repercussions 5 days later. We would NOT recommend a stay at the Worst Western Bang Tao,and it is certainly not Premium. It is a 3 Star at Best with 5 star Prices. Forget it. We've been to Phuket 5 times in 3 years,and on this experience,we will not be going back.Ever. Blame the arrogance of some of the Staff,and on the haughty anti western attitude shown. We are VERY Frequent long distance long time Travellers,Internationally,but that's it for us, ever going back to Thailand. We would like to get our $3500 refunded from Hotels.com.
Soggiorno di 9 notti ad aprile 2019
Risposta di CRM, il giorno 4 lug 2019
Dear Christopher, Thank you for your review. We always look forward to our guest feedback on a daily basis, both positive and negative, and rest assured we are constantly taking measures to ensure improvements. I apologize for the unfortunate experience and we have discussed our shortcomings with the relevant department's heads responsible and have taken the appropriate measures to avoid recurrence. Yours, Maureen Arra Lloveras Barranta (Aya)

8/10 Buono

Viaggiatore verificato

Soggiorno di 7 notti ad aprile 2019

8/10 Buono

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi
great service at check inn ,very helpful and speedy staff
Soggiorno di 1 notte ad aprile 2019

8/10 Buono

Tore

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Flott sted !!
oppholdet våres på dette hotellet har vært veldig fint. Godt utvalg til frokost og deilige omeletter. Når vi trengte hjelp til noe, var de ikke langt unna og hjalp til med hva det måtte være med en gang. sengene var bitte litt harde og putene og, men rommet var deilig og kjølig. direkte adgang til strand Og mange fine aktiviteter på selve hotellet
Soggiorno di 1 notte a marzo 2019
Risposta di CRM, il giorno 16 apr 2019
Dear Tore, We're happy to see you enjoyed your stay with us and felt it was a great experience. We look forward to welcoming you back for your next stay. Yours, Maureen Arra Lloveras Barranta (Aya)

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia e servizi
Soggiorno di 5 notti a febbraio 2019