Dear Stefano, My apologies for your stay not being as pleasant as it should have been. We hope to get the chance to better serve you in the near future. Best Regards, Klaudia Grabiec General Manager

Dear ,We appreciate your thoughtful review and are glad that you enjoyed your stay at our Hotel. We appreciate that our staff was helpful as part of our mission is to provide excellent service. At our hotel, we strive to create a safe, comfortable atmosphere for all our guests and will take your feedback into account to continually improve the quality of our services.Thank you again for taking the time to share your experiences with us. We hope you will consider staying with us again soon!Kind regards,Mateusz SchmidtHead of the Hotel Division

Szanowny Panie Sławomirze , Doceniamy Pana przemyślaną recenzję i cieszymy się, że jest Pan zadowolony z pobytu w naszym Hotelu. Doceniamy, że nasz personel był pomocny, ponieważ częścią naszej misji jest zapewnienie doskonałej obsługi. W naszym hotelu staramy się stworzyć bezpieczną, komfortową atmosferę dla wszystkich naszych gości i weźmiemy pod uwagę Pana opinię, aby wciąż udoskonalać jakość naszych usług.Jeszcze raz dziękujemy za poświęcenie czasu na podzielenie się z nami swoimi doświadczeniami. Mamy nadzieję, że rozważy Pan ponowny pobyt u nas wkrótce! Z poważaniem, Mateusz SchmidtKierownik Pionu Hotelowego

Dear Petra,We appreciate your thoughtful review and are glad that you are satisfied with your stay at our Hotel. We appreciate that our staff was helpful as part of our mission is to provide excellent service. At our hotel, we strive to create a safe, comfortable atmosphere for all our guests and we will take your feedback into account to continually improve the quality of our services.Thank you again for taking the time to share your experiences with us. We hope you will consider staying with us again soon!Kind regards,Mateusz SchmidtHead of the Hotel Division

Dear,We appreciate your thoughtful review and are glad that you are satisfied with your stay at our Hotel. We appreciate that our staff was helpful as part of our mission is to provide excellent service. At our hotel, we strive to create a safe, comfortable atmosphere for all our guests and we will take your feedback into account to continually improve the quality of our services.Thank you again for taking the time to share your experiences with us. We hope you will consider staying with us again soon!Kind regards,Mateusz SchmidtHead of the Hotel Division

Sehr geehrte Damen und Herren, Vielen Dank, dass Sie sich die Zeit genommen haben, Ihr Feedback zu Ihrem Aufenthalt zu hinterlassen. Ihre Zufriedenheit ist unsere größte Belohnung. Wir freuen uns darauf, Sie wieder zu empfangen.Wir würden uns freuen, Sie bei Ihrem nächsten Besuch in Chorzów in unserem Hotel begrüßen zu dürfen.Herzliche GrüßeEmilia WitkowskaEmpfangsleiterinHotel Diament Arsenal Palace**** / Bella Notte***

Dear Guest,Thank you for taking the time to tell us about your experience at the Hotel Diament Arsenal Palace.I'm sorry that your experience did not meet your fully expectations. Please allow me to invite you to book next visit in our hotel.We hope that you will give us the opportunity to better serve you in the near future.Best Regards,Emilia WitkowskaFront Office ManagerHotel Diament Arsenal Palace**** / Bella Notte ***

Dear Guest,Thank you for taking the time to leave feedback regarding your stay.The satisfaction of our guest is our priority, so we are glad that your stay in our hotel meets your expectations.Each comment has been reported to the appropriate case for verification and removal, so as to improve the comfort of the first stay in our hotel.We invite you again to our hotel Hotel Diament Arsenal Palace**** and Bella Notte*** in ChorzówBest regards,Emilia WitkowskaFront Office ManagerHotel Diament Arsenal Palace**** i Bella Notte*** w Chorzowie

Dear Guest,Thank you for taking the time to tell us about your experience at the Hotel Diament Arsenal Palace.I'm sorry that your experience did not meet your fully expectations. Please allow me to invite you to book next visit in our hotel.We hope that you will give us the opportunity to better serve you in the near future.Best Regards,Emilia WitkowskaFront Office ManagerHotel Diament Arsenal Palace**** / Bella Notte ***

Dear Guest,Thank you for taking the time to leave feedback regarding your stay.The satisfaction of our guest is our priority, so we are glad that your stay in our hotel meets your expectations.Each comment has been reported to the appropriate case for verification and removal, so as to improve the comfort of the first stay in our hotel.We invite you again to our hotel Hotel Diament Arsenal Palace**** and Bella Notte*** in ChorzówBest regards,Emilia WitkowskaFront Office ManagerHotel Diament Arsenal Palace**** i Bella Notte*** w Chorzowie

Dear Guest,Thank you for taking the time to leave feedback regarding your stay.The satisfaction of our guest is our priority, so we are glad that your stay in our hotel meets your expectations.Each comment has been reported to the appropriate case for verification and removal, so as to improve the comfort of the first stay in our hotel.We invite you again to our hotel Hotel Diament Arsenal Palace**** and Bella Notte*** in ChorzówBest regards,Emilia WitkowskaFront Office ManagerHotel Diament Arsenal Palace**** i Bella Notte*** w Chorzowie

Dear Guest,Thank you for taking the time to leave feedback regarding your stay.The satisfaction of our guest is our priority, so we are glad that your stay in our hotel meets your expectations.Each comment has been reported to the appropriate case for verification and removal, so as to improve the comfort of the first stay in our hotel.We invite you again to our hotel Hotel Diament Arsenal Palace**** and Bella Notte*** in ChorzówBest regards,Emilia WitkowskaFront Office ManagerHotel Diament Arsenal Palace**** i Bella Notte*** w Chorzowie

Dear Sir, thank you for taking your time to share with us your opinion. Your comments are positive, what makes us proud due to the fact we pay a lot of attention to satisfy our guests Thank you once more for your high score. We look forward to seeing you again in the future. Yours sincerely, Agnieszka ZiębaGeneral Manager

Szanowny Gościu,Uprzejmie dziękuję za czas poświęcony na pozostawienie komentarza.Niemniej jednak brak komentarza oraz dosyć niska ocena jest dla mnie zaskoczeniem. Bardzo zależy nam na informacji zwrotnej która wskaże nam elementy na które warto zwrócić uwagę abyśmy mogli poprawić jakość świadczonych usług. Mamy nadzieję gościć Państwa ponownie w naszym Hotelu Diament Arsenal Palace.PozdrawiamAgnieszka Ziębap.o Dyrektora Hotelu

Dear Guest,we kindly thank you for staying at Hotel Diament Arsenal Palace in Chorzów.Please let us know which aspects did not meet your expectations, which will help us improve the services provided by our hotel.We look forward to your next visit to our hotel. I’m sure that your next stay you will estimate with the greatest review.Yours faithfully,Agnieszka ZiębaGeneral Manager

Szanowna Pani, dziękujemy za pobyt w Hotelu Diament Arsenal Palace oraz pozostawioną ocenę. Cieszymy się, że spełniliśmy wszystkie Pani oczekiwania. Zapraszamy serdecznie do ponownych odwiedzin naszego hotelu. Z wyrazami szacunku, Agnieszka Ziębap.o. Dyrektora Hotelu

Dear Guest,thank you for taking your time to share with us you opinion. Your comments are very positive, what makes us proud due to the fact we pay a lot of attention to satisfy our guests . Thank you once more for your high score. We look forward to seeing you again in the future. Yours sincerely, Agnieszka ZiębaGeneral Manager

Dear Guest, thank you for staying at our hotel and positive feedback left after your stay. We are pleased that all aspects of our hotel met your expectations. I hope to welcome you again soon. Kind regards, Agnieszka ZiębaGeneral Manager

Szanowny Panie, Dziękujemy za wybór Hotelu Diament Arsenal Palace. Cieszę się, że pobyt w naszych hotelu sprostał Pańskim oczekiwaniom i pozostawił miłe wspomnienia. Mamy nadzieję gościć Pana ponownie. Z wyrazami szacunku, Agnieszka Zięba p.o. Dyrektora Hotelu

Szanowny Panie, Dziękujemy za wybór Hotelu Diament Arsenal Palace. Cieszę się, że pobyt w naszych hotelu sprostał Pańskim oczekiwaniom i pozostawił miłe wspomnienia. Mamy nadzieję gościć Pana ponownie. Z wyrazami szacunku, Agnieszka Zięba p.o. Dyrektora Hotelu

Szanowny Panie, dziękujemy za pobyt w Hotelu Diament Arsenal Palace oraz pozostawioną opinię. Przykro nam, iż nie udało się spełnić części Pańskich oczekiwań. Uwagi dotyczące śniadań zostały przekazane do osób odpowiedzialnych za ten zakres. Zapraszamy serdecznie do ponownych odwiedzin naszego hotelu. Z wyrazami szacunku, Agnieszka Zięba p.o. Dyrektora Hotelu

Dear Guest, thank you for staying at our hotel and positive feedback left after your stay. We are pleased that almost all aspects of our hotel met your expectations. I hope to welcome you again soon. Kind regards, Agnieszka Zięba acting General Manager

Szanowna Pani, Dziękujemy za pozostawienie oceny. Prosimy o informację, które aspekty nie spełniły Pani oczekiwań, co ułatwi nam poprawę świadczonych przez nasz hotel usług. Zapraszamy ponownie do Hotelu Diament Arsenal Palace. Z wyrazami szacunku, Agnieszka Zięba p.o. Dyrektora Hotelu

Dear Guest, thank you for staying at our hotel and positive feedback left after your stay. We are pleased that almost all aspects of our hotel met your expectations. I hope to welcome you again soon. Kind regards, Agnieszka Zięba acting General Manager

Dear Madam, thank you for staying at our hotel and positive feedback left after your stay. We are pleased that almost all aspects of our hotel met your expectations. I hope to welcome you again soon. Kind regards, Agnieszka Zięba Deputy General Manager

Szanowna Pani, dziękujemy za pobyt w Hotelu Diament Arsenal Palace oraz pozostawioną opinię. Cieszymy się, że spełniliśmy wszystkie Pani oczekiwania. Cieszymy się, że standard, obsługa, basen, sauna, pokój oraz lokalizacja zostały szczególnie docenione. Zapraszamy serdecznie do ponownych odwiedzin naszego hotelu. Z wyrazami szacunku, Agnieszka Zięba z-ca Dyrektora Hotelu

Dear Madam, thank you for staying at our hotel and positive feedback left after your stay. We are pleased that all aspects of our hotel met your expectations. I hope to welcome you again soon. Kind regards, Agnieszka Zięba – deputy General Manager

Dear Guest, thank you for staying at our hotel and positive feedback left after your stay. We are pleased that almost all aspects of our hotel met your expectations. I hope to welcome you again soon. Kind regards, Agnieszka Zięba deputy General Manager

Dear Guest, Thank you for taking your time and sharing your feedback with us. We hope to get the chance to serve you better in the near future.

Dear Guest, Thank you very much for your kind words regarding your recent stay with us. We truly enjoyed having you as a guest. Yours Sincerely, Grzegorz Konieczny General Manager Hotel Diament Arsenal Palace

Dear Guest, Thank you for taking your time and sharing your feedback with us. It was a pleasure to have you with us, and we look forward to welcoming you soon again. Best Regards Grzegorz Konieczny General Manager

Dear Guest, Thank you for taking your time and sharing your feedback with us. It was a pleasure to have you with us, and we look forward to welcoming you soon again. Best Regards Grzegorz Konieczny General Manager

Dear Guest, Thank you for taking your time and sharing your feedback with us. It was a pleasure to have you with us, and we look forward to welcoming you soon again. Best Regards Grzegorz Konieczny General Manager

Szanowny gościu, Dziękujemy za pozostawienie oceny. Proszę o informację, które aspekty nie spełniły Państwa oczekiwań. Pozdrawiam i zapraszam ponownie Klaudia Grabiec Dyrektor Hotelu

Szanowny Panie Bartłomieju, Bardzo dziękuję za wybór Hotelu Diament Arsenal Palace. Przepraszam za niedogodności, które Pana spotkały. Mam nadzieje, że będę miała okazję gościć Pana ponownie. Pozdrawiam Klaudia Grabiec Dyrektor Hotelu