Vacanze Ciénagas

Abbiamo soggiornato per nove giorni in questo hotel e siamo rimasti felicemente colpiti dalla gentilezza , cordialità e disponibilità del personale. La stanza forse un po' piccola ma dotata di tutto il necessario. Ringraziamo calorosamente Marcos per l'accoglienza.

I cannot wait to return. Toes in the sand, delicious food and drinks, and lovely hosts who make you feel so spoiled. My ocean view room was very clean! Note: the restaurant and reception area are not air conditioned. But the beach breeze was strong enough to make things pleasant and blow away any insects. Clear, warm water and a chill vibe.

richiesti al check in di cambiare camera perché c’era la finestra che era una doccia esterna… troppo claustrofóbica per me, ma mi hanno detto che non era possibile nemmeno il giorno successivo. Al rientro la sera mi sono accorto che avevo cambiato asciugamani e tappetini docccia ma non rifatto il letto e le pulizie .

We enjoyed our stay overall and the location was beautiful and peaceful. However, there are a few things that I feel need improvement, especially when it comes to security. The entrance door does not have a lock, and the outside gate remained open all night, which made us uncomfortable because it seemed like anyone could walk directly into the village/property. We also had issues with some of the amenities. The deck lights did not work at all, which made the outside area very dark at night. The mini pool also was not working properly; only the lights worked. We still enjoyed our family vacation and the property itself has a lot of potential, but better security and making sure all of the advertised amenities are working would make the experience much better.