2/10 Terribile
Alexis
18 giu 2024
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Disappointing Stay - Avoid This Hotel
I recently stayed at comfort inn and had a thoroughly disappointing experience. Here are the major issues I encountered:
1. **Pool Heater**: One of the main reasons I chose this hotel was for the pool, but the heater was not turned on even after asking 6 times and being assured it was on. The water was freezing and unusable, completely ruining our planned relaxation time.
2. **Elevator**: The elevator was inexplicably full of water underneath, making it both unsafe and unusable. This was a major inconvenience, especially when carrying luggage.
3. **No Dressers or Closets**: There were no dressers or closets in the room, leaving us with nowhere to store our clothes. We had to live out of our suitcases, which was very frustrating for a multi-day stay.
4. **Towels Never Replaced**: Despite multiple requests, housekeeping never replaced our towels. We were stuck with damp, used towels for the entire stay. To get fresh towels we had to take them from the pool until there were none there. (Apparently they don’t replace those either)
5. **Broken Outlets**:The room had multiple broken outlets, making it impossible to charge our devices. We had to take turns using the one working outlet. In this day and age, this is beyond unacceptable.
Overall, this hotel failed to meet even the most basic expectations. I would not recommend staying here. It’s a joke.
Alexis
Soggiorno di 2 notti a giugno 2024