Hotel a Cleveland

“Everything was broke. The staff was useless. Will never stay there again.”

“Awesome people and helped so much, let me checl in early so my wife could rest from her cancer treatment”

“The bedding was very comfortable. The breakfast options were great. Bonus having Mexican restaurant right there.”

“Staff was nice! Cleaning staff were ready to clean room everyday! Breakfast wasn't good, eggs tasteless, sausage links uncooked, had to microwave and coffee was weak, no variety in creamer. Coffee packs in room even weak. Need safe in rooms. Storage space in room minimal for 2 people had to use suitcases. Clothing storage area used for towels because towels rack in bathroom was broken. Tub miss stopper and shower-head only worked on jet. Both staff being so nice, why score not lower!”

“The staff was friendly, especially the blonde lady at the front, forgot to get her name. Also, Ms. Kathy that was in charge of breakfast has the best personality. She takes pride in her breakfast making skills and is on top of having enough food to feed the crowds. I would definitely stay here again, felt very welcoming. The shower gel, shampoo, conditioner, and lotion provided in the room was also very helpful.”

“Small parking Hard bed”

“Loved our stay my only complaint is the parking - It’s either $50 a day for valet or $30 a day for self parking that turns over at 5a so you’re paying for at minimum 2 days. Also getting to the parking with luggage is a nightmare”

“Clean place, decent breakfast. Convenient to highway”

“good”

“room was clean and property was well maintained. would stay there again!”

“The room smelled like a dirty ashtray! There was a used bar of soap in the shower, and a dirty wash cloth! I would never recommend this hotel!”

“It was under construction! No one told us this before we arrived. Noisey during day. Construction one floor up above room. NO snacks to buy. Staff gave us water then last night another staff said water was to be purchased. It was clean, staff nice, breakfast ok.”

“Beautiful place inside, private and quiet. The staff were very accommodating to my ever changing travel issues. I was sad not to be able to stay for more nights!”

“The hotel was very clean, and the staff provided excellent service. It has parking, and there are many restaurants nearby—just a few minutes away from shopping centers.”

“The pool was CLOSED! We always choose a hotel with a nice pool for our special needs daughter. We chose this one for that feature and were sorely disappointed that we couldn't use it. The breakfast was OK but not outstanding. The front desk staff was grest-- even suggested a terrific local Italian take-out restaurant.”

“I tried to cancel my stay and didn't get my refund for it”

“The suites are spacious, the breakfast had numerous healthy options, and the staff was friendly and helpful.”

“We were hoping the pool would be open when we were there in mid May.”

“Very clean and friendly staff, the breakfast buffet good.”