Hotel per famiglie a Cloverdale

“When we checked in, they said "no smoking and if you do, you will be fined $250." We do not smoke, but when we walked into our room, it smelled of smoke. I went to open the window (ground floor) and there were numerous cigarette butts outside the window, sitting there in the dirt. I told one of the house cleaners, as well as the front desk, and they both just shrugged their shoulders. As our stay continued (second of three nights), our room started to smell of sewage. By the time we left,...

“I got charged an extra 190.00”

“Need to fix the pool!!!!”

“There is no way to securely lock the door inside the room. No deadbolt. There was dog hair on the sheets.”

“Very cozy, loved the hot tub and views!”

“Great communication with host prior to arrival and during stay. Pool area is amazing. Lots of space for 3 families to spread out, but also great areas to all be together. Nice touch with Christmas tree as we were there over the holidays. The pool was amazing for the kids. Imagine in the summer with all the numerous patio doors open, it would be just as nice if not nicer!A few feedback items: no working coffeemaker in the house despite the wonderful pictures of the coffee station. Even tried the...