2/10 Terribile
Igor, Miami
24 dic 2025
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
I booked this property twice, and both experiences were extremely disappointing.
On the first booking, the property was uninhabitable. There was no running water, the air conditioning was not working, and the room had a strong smell of humidity and mold, raising serious health and safety concerns. In addition, there were multiple police cars and officers inside the hotel conducting an investigation, which further contributed to an unsafe and poorly managed environment. Because of these conditions, I did not stay at the hotel at all.
The second booking was scheduled for one week later. Due to the serious safety and habitability issues experienced during the first visit, I did not even go to the property and requested a refund the same day. That refund was also denied, despite the prior unresolved issues.
Denying refunds under these circumstances shows a complete lack of accountability and concern for guest safety. Based on these experiences, I cannot recommend this property and strongly advise future guests to be cautious.
Igor
Soggiorno di 1 notte a dicembre 2025