Vacanze a Coral Lagoon

Un posto magnifico su Ocean drive… servizio parcheggio a pagamento direttamente in hotel velocissimo! Affittate una bici e godetevi le bellissime piste ciclabili! Assolutamente consigliato, il personale è gentile e sempre disponibile!!!

Everything was comfortable, staff kind and helpful. I would maybe suggest to offer different choices Of breakfast, so that if you stay more days it could be able to eat different things... but anyway we had great time and

Hotel is in a great area. Rooms are wide and very nice. Beach walking distance: super. Roof pool very nice. Downstair pool: too much chlorine: eyes were red and painful just sitting on the pool board. We understand the need if chlorine but in a moderate and correct way. Breakfast: very ling waiting at the table to be served by not interested waiters. Maybe because included so they were not expecting tip. Bed image and service.

I had asked whether it was possible to have an early check-in because we were flying overnight and landing at 6 a.m., starting two days before our arrival. No one ever replied to my request. When we arrived in the morning, I asked again, explaining that I was suffering from severe back pain, but no one made any effort to accommodate us. We had to wait until 4 p.m. for the regular check-in, which was nothing short of shameful due to the rude and unprofessional behavior of the staff member named Tamara. They did not even inform us about the breakfast hours, or worse, that it was necessary to make a reservation to have breakfast. As a result, the following morning we went to breakfast and were not allowed to sit because we had not booked in advance. The breakfast itself was poor in both variety and quality, with excessively high prices. The floors in the room and bathroom were never cleaned during our three-day stay, nor was the shower tray. A very disappointing experience.