I need to share how awful my experience was at Arc hotel in Córdoba. Last night, there was no power, no hot water, and no internet. I tried contacting you several times, but got no response. When you finally sent someone, it was in the middle of the night—way too late.
While all of this was happening, I was dealing with Hotels.com, who thankfully refunded me so I could book another place to stay. The hotel was filthy, dark, and honestly dangerous to walk around in the darkness. The communication was terrible, and the whole place felt neglected.
And if that wasn’t bad enough, the decoration was a nightmare. It looked like some bizarre horror show—tacky and absurd, with decor that felt like creepy clown art or something straight out of a bad circus. Totally tasteless and unsettling.
I’m genuinely disappointed and would never recommend this place to anyone.
