You would expect to have perfection when you pay this kind of money for a family vacation.. After driving 7 hrs, you want to check in once you get to your destination, it was almost an hour late before the family could enter house. The pictures shows the beds made but most of the the rooms had the actual comforter on the floors in its closets. When called about why the quilted comforters and blankets smelled bad/ised/dirty, we were told it does not get washed, only the actual linens get washed, this was horrendous news to have paid 12 grand to hear that so everyone had to wash their blankets before using it! Then the dryers don’t even work properly! Takes 3 cycles just to dry anything! The pool grounds are not swept under its furnitures and since the pool person only comes out on Wednesday’s, we felt disgusted going into the hotub and pool after finding this out. The 2 upstairs fridges froze our veggies!. A house that fits 29 people NEEDS to have updated and properly working equipments. The walls and doors are so thin that you can hear everything going on your floor and outside. Few of the patio doors do not close properly/shower handles came off on the first night we used the showers (which freaked us out), one shower leaked horribly onto the bathroom floor (they fixed it the next day after we notified them so i must give them credit for their quick responses . AND worst of all, the smoke detector went off at 6am the first morning we were there, i just wanted to cry. That battery should be changed out on a planned basis to avoid that bc there are no ladders in the house! We managed to grab a stool from the 3rd floor and my husband finally got it down and used our own flashlight batteries to change it out. Woke up the whole house! We will never ever come back to the Outer Banks with VRBO ever again, its half this price in Florida. This should have been a stress free vacation but that was not the case. This is an honest experience, i hope they take it into consideration.