Dear Wesley,While we're happy to know that our comfortable bed impressed you, we're sorry to hear about any upkeep concerns, as this matter is very important to us. All of your feedback is gratefully received and will be discussed internally so that improvements can be made where necessary. Thank you, and we hope you will give us another chance in the future.

Dear Scott,Thank you for your feedback. Overall, we hope your travels were worthwhile, and we wish you well ahead.

Dear Juan,We're sorry to hear that you didn't have a good experience with us. Please know that the safety of our guests is our number one priority, and we encourage you to reach out to our team should you have any concerns during your stay. We will discuss your comments internally, and we hope you will consider giving us another chance soon.

Dear Kevin,We continuously monitor guest satisfaction and will seize any opportunity to improve in the areas that matter most. Your feedback will be utilized to ensure we improve and only provide the best stay to all our guests. We apologize for falling short of your expectations. We know we can do better and hope for another opportunity to prove that.

Dear Arturo,While we are glad you enjoyed our prime location, we are sorry that other aspects of your stay failed to please you. Specific feedback serves us best, so please consider reaching out and letting us know where we fell short, so we can work to make positive changes. Thank you for being our guest, and we hope to show you a better stay on a future visit with us.

Dear Angelica,We appreciate you choosing to stay with us, and taking the time to share your feedback with us. We are disheartened to know that we were unable to meet all of your expectations. This is not the standard of stay that we want to provide for our guests. We also work closely with pest control to make sure such does not happen. Your comments are valuable to us and will be shared with our team for improvement. Please consider booking another stay with us, so we can show you a better experience.

Thank you for choosing to stay with us. We appreciate your feedback and will be sure to share it with our team for improvement. Guest satisfaction is important to us, and we hope that we can provide a better stay for you in the future.

Dear Carol Ann,Thank you so much for highlighting our amazing team members. That said, we apologize for any upkeep concerns and, rest assured, we will look into your comments further. Please consider coming back to join us again soon.

Dear Tammy,We appreciate your feedback and we apologize for any cleanliness concerns. Our housekeeping and pest control teams will look into your comments further and we hope you'll consider joining us again soon.

Dear Jassmin,Thank you for taking the time to share your feedback. We apologize that you had an issue with the AC in your room, and our maintenance team will address this right away. On your next visit, be sure to let our staff know of any issues so that we can move you to a room that allows you to rest easy. Thank you, and we hope to have you stay with us again.

Dear Adrian,We care deeply about the satisfaction of our guests, and we truly regret that this was not reflected during your stay. We also apologize for our housekeeping shortfalls and the issues with your AC. The respective teams will determine your room and take action right away. This is not the lasting impression we wish to leave you with, so please, consider giving us another try in the future.

Dear Maria,We appreciate you reaching out, and it's unfortunate to hear about the experience you described. Please know that room integrity and making our valued guests feel comfortable are of utmost importance to us, and we sincerely apologize for dropping the ball on this occasion. Rest assured, your concerns will be addressed promptly as we take action to rectify the issues you've mentioned and give our rooms the extra attention they deserve. This is not the lasting impression we want to leave you with, so please consider returning and allowing us to change your perceptions someday.

Dear Alexis,It's unfortunate to hear about any lack of service or disappointment in our amenities during your visit. We'll be sure to look into all your comments further and we hope you'll join us again soon.

Dear Lois,We're sorry to hear that the upkeep of our accommodations failed to impress you and that you didn't have a great time overall. We'll keep your comments in mind for the future, and we hope to see you again soon.