Reception

Recensioni per Motel 6 Corpus Christi, TX - East - North Padre Island

2 out of 5
Motel 6 Corpus Christi, TX - East - North Padre Island
8202 S Padre Island Dr, Corpus Christi, TX

Recensioni

7,8

Buono

Valutazione di 10 - Eccellente. 403 su 1001 recensioni" "
Valutazione di 8 - Buono. 281 su 1001 recensioni" "
Valutazione di 6 - Soddisfacente. 134 su 1001 recensioni" "
Valutazione di 4 - Scarso. 82 su 1001 recensioni" "
Valutazione di 2 - Terribile. 101 su 1001 recensioni" "

7,6/10

Pulizia

8,2/10

Personale e servizio

7,0/10

Servizi

7,6/10

Condizioni e dotazioni della struttura

7,6/10

Ecosostenibilità

Recensioni

8/10 Buono

Ismael

Viaggio con la famiglia
Friendly people and calm environment
Soggiorno di 1 notte ad aprile 2024
Risposta di Sophia CSR, il giorno 29 apr 2024
Hi Ismael,We're glad to hear that you found our staff friendly and enjoyed the calm atmosphere during your stay. Providing excellent service and a peaceful environment for our guests is our priority, and we're delighted that we could meet your expectations. Your kind words are greatly appreciated, and we hope to welcome you back for another enjoyable stay in the future!

10/10 Eccellente

Lucia

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great facility.
Soggiorno di 1 notte ad aprile 2024
Risposta di Sophia CSR, il giorno 29 apr 2024
Hi Lucia,Knowing that you had a wonderful experience brings us great joy. We sincerely appreciate your recent stay and the fantastic 5-star rating you bestowed upon us. Your satisfaction is our utmost priority, and we eagerly look forward to the chance to serve you again in the future. Thank you for selecting our hotel, and we eagerly anticipate your return.

2/10 Terribile

Allyson

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
I booked three rooms for employees working in the area. After the first night, they all reported cockroaches in their rooms, making for an uneasy night's sleep! All three refused to return after the first night to the uncleanliness of the property. I contacted the property right away to cancel the remaining two nights. Motel 6 said they would cancel the reservation, however, two days later I was informed by email that the stay would not be refunded. I find this highly unprofessional considering they state "Guests reviews say good things about the clean rooms at the property.' I would not recommend and suggest visitors to Corpus Christi avoid this hotel.
Soggiorno di 3 notti ad aprile 2024
Risposta di Sophia CSR, il giorno 29 apr 2024
Hi Allyson,We regret any inconvenience caused and want to assure you that the issues you raised are not in line with our usual standards of service. Your feedback is valuable, and we will conduct an internal investigation to address these issues and prevent them from happening again. We hope for the opportunity to rectify any disappointment and make amends during your future experiences with us.

10/10 Eccellente

Abner

Soggiorno di 1 notte a febbraio 2024
Risposta di Sophia CSR, il giorno 29 apr 2024
Hi Abner,Winning a 5-star rating from our customers makes us very happy and motivates us to keep providing exceptional service. We are overjoyed that you had a pleasant stay, and we look forward to having you stay with us once more on your travels in the future.

6/10 Soddisfacente

Victoria

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 1 notte ad aprile 2024
Risposta di Sophia CSR, il giorno 26 apr 2024
Hi Victoria,I greatly appreciate your 3-star rating and am pleased to hear that you had an enjoyable stay with us. If you have any insights on how we can elevate our guests' experience, please feel free to let us know. We look forward to hosting you again during your next visit!

10/10 Eccellente

Paco

Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was literally close to were wanted to go. Close to the bay and the aquarium.b
Soggiorno di 2 notti ad aprile 2024
Risposta di Sophia CSR, il giorno 19 apr 2024
Hi Paco,Thank you for the 5-star rating. We're glad to hear that our location was convenient for your plans. Thank you for choosing to stay with us, and we hope to welcome you back for another enjoyable visit in the future!

10/10 Eccellente

OMAR

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
everything was excelent
Soggiorno di 2 notti ad aprile 2024
Risposta di Sophia CSR, il giorno 18 apr 2024
Hi Omar,I am glad to hear that you had an excellent experience during your stay! Providing top-notch service and amenities is our goal, and we are delighted that we met your expectations. Thank you for choosing to stay with us, and we look forward to welcoming you back for another wonderful stay in the future!

10/10 Eccellente

Verenice

Viaggio con famiglia e bambini piccoli, Viaggio di lavoro
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Amazing friendly staff.
Soggiorno di 1 notte ad aprile 2024
Risposta di Sophia CSR, il giorno 16 apr 2024
Hi Verenice,Thank you for your kind words about our staff! We are delighted to hear you had a positive experience with our team. We look forward to welcoming you again in the future

6/10 Soddisfacente

Rosemary

Viaggio con animali domestici, Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e servizi
Alicia provided EXCELLENT customer service and helpfully answered our multiple questions over the phone. She listened and reserved an excellent room for our needs. Her co-worker at check-in was friendly, but not as helpful/customer service-oriented so we felt fortunate to have initially been in the care of Alicia. The room was quiet and had a well-functioning air conditioner. The floors and bedroom mirror were dirty, however, and sub-par for Motel 6. No house-keeping service during our two-night stay.
Soggiorno di 2 notti ad aprile 2024
Risposta di Sophia CSR, il giorno 13 apr 2024
Hi Rosemary,Thank you for your detailed feedback. We are glad to hear that Alicia provided you with excellent customer service and assisted you in reserving a suitable room for your needs. We apologize for any shortcomings with the cleanliness of the floors and bedroom mirror, as well as the lack of housekeeping service during your stay. Your comments will be shared with our team for improvement. We appreciate your understanding and hope to have the opportunity to welcome you back for a better experience in the future.

6/10 Soddisfacente

Norma

Soggiorno di 3 notti a marzo 2024
Risposta di Sophia CSR, il giorno 22 apr 2024
Hi Norma,Thank you for awarding us a 3-star rating. We trust you had a pleasant stay with us. If you have any suggestions on how we can further enhance our guests' experience, please don't hesitate to share. We're eager to welcome you back on your next visit!

2/10 Terribile

Lauren

Viaggio con la famiglia
Non mi è piaciuto: Pulizia
There was a ky jelly bottle underneath the bottom sheet that my son found, the light above the sink didn’t work, and I didn’t know I had to ask for fresh towels. We were out all day and came back around 10pm to find the bed wasn’t made and no clean/dry towels to shower. Had to go to the office to ask for some and the guy gave me 2. I also asked for an extra blanket but the guy said they don’t have extras. Weird to me.
Soggiorno di 2 notti a marzo 2024
Risposta di Sophia CSR, il giorno 1 apr 2024
Hi Lauren,I sincerely apologize for your subpar experience. Your feedback is valuable, and we will conduct an internal investigation to address these issues and prevent them from happening again. We hope for the opportunity to rectify any disappointment and make amends during your future experiences with us.

6/10 Soddisfacente

ryan

Soggiorno di 3 notti a marzo 2024
Risposta di Sophia CSR, il giorno 22 apr 2024
Hi Ryan,We are glad you had a nice stay with us, and we appreciate your rating. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay.

10/10 Eccellente

Randolph

Area at the hotel and grounds were dirty and needed work!
Soggiorno di 2 notti a marzo 2024
Risposta di Sophia CSR, il giorno 30 mar 2024
Hi Randolph,Our team will address this issue promptly to ensure a cleaner and more enjoyable environment for all guests. Your feedback is valuable, and we appreciate you bringing this to our attention. We regret the inconvenience and hope to have the opportunity to provide you with a better experience in the future.

8/10 Buono

LP

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Property did not have refrigitors and microwaves in all rooms!!
Soggiorno di 2 notti a marzo 2024
Risposta di Sophia CSR, il giorno 29 mar 2024
Dear Guest,Your comment is valuable to us, and we will consider it as we continue to improve our amenities and guest experience. We apologize for any inconvenience caused by the lack of essential amenities. We value your opinions and hope to have the chance to see you again soon for an improved experience.

2/10 Terribile

Elexis

Viaggio di lavoro
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Roaches, Leak in the sink so water drips everytime you turn the water on, hair on the floor first day, the housekeepers dont do their job. My last time coming here.
Soggiorno di 2 notti a marzo 2024
Risposta di Sophia CSR, il giorno 29 mar 2024
Hi Elexis,The issues you mentioned do not meet our standards of service. We take these matters very seriously and will address them immediately with our team to ensure that such issues are resolved and do not happen again in the future. We apologize for any inconvenience or discomfort caused. We value your feedback and hope to have the opportunity to regain your trust in the future.

2/10 Terribile

Walter

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Pésimos en limpieza había cucarachas y mal olor ruido extremo entre habitaciones … la verdad no lo recomiendo ni volveria
Soggiorno di 2 notti a marzo 2024
Risposta di Sophia CSR, il giorno 28 mar 2024
Hi Walter,Property cleanliness is vital to our team, so it is upsetting that you had some concerns regarding our diligence. We apologize for the inconvenience faced by you and never want our customers to have a bad experience. Our housekeeping team will use your feedback to address your concerns and improve their performance. We hope to serve you with an improved stay in the future.

8/10 Buono

Nonette

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Easy freeway access
Soggiorno di 1 notte a marzo 2024
Risposta di Sophia CSR, il giorno 26 mar 2024
Hi Nonette,Our team is glad to hear that you had easy freeway access. We appreciate your 4/5 rating and hope to have you visit us again soon for another fantastic stay!

6/10 Soddisfacente

Cynthia

Viaggio di coppia
Non mi è piaciuto: Pulizia, personale e servizio, servizi
it was a very unsafe place and the bed was very uncomfortable. I wouldn’t chose this place again. it was a very quick little getaway for us so I didn’t do much research on the place besides I booked through a third party so definitely lesson learned!
Soggiorno di 1 notte a marzo 2024
Risposta di Sophia CSR, il giorno 26 mar 2024
Hi Cynthia,We regret the inconvenience caused during your stay. Please know that we are a family-friendly hotel. Safety and security are our top priorities. All our guests feel safe and secure at our property. We Have shared your feedback regarding the bed for improvements. Hope to serve you with the best experience on your next visit.

10/10 Eccellente

DEBRA

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Pet friendly
Soggiorno di 2 notti a marzo 2024
Risposta di Sophia CSR, il giorno 24 mar 2024
Hi Debra,Thank you for your positive feedback and for highlighting that our hotel is pet-friendly. We are glad to hear that you and your furry friend had a great stay with us. We look forward to welcoming you and your pet back for another wonderful stay in the future. Thank you for choosing our pet-friendly hotel!

2/10 Terribile

Todd

Viaggio con animali domestici, Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
First room floor had dirt and hair all along baseboard in bathroom, also I popped popcorn kernel in the corner of the bathroom. Was moved downstairs, next day myself being 70 yrs old and granddaughter were attacked by a large pittbull dog running loose. The dog also attacked my dog. The clerk and staff all said they didn’t know who the dog belonged too, but later had it in the laundry room with all staff coming and going. Had to leave and go to another motel
Soggiorno di 2 notti a marzo 2024
Risposta di Sophia CSR, il giorno 21 mar 2024
Hi Todd,We are sorry to hear that many aspects of your stay made it very unsatisfactory for you. We appreciate your calling our attention to these matters - we will review each of your points and we will make sure these do not happen again. Guest satisfaction for us is highly rewarding, thus we value every feedback we get as it makes us improve. We would love it if you would come back to stay with us again - we do not doubt that the next time you will have the wonderful experience that the vast majority of our guests have.

8/10 Buono

Flora Maria

Soggiorno di 1 notte a febbraio 2024
Risposta di Sophia CSR, il giorno 9 apr 2024
Hi Flora,We greatly value your positive rating and are committed to ensuring your utmost satisfaction as our guest. We welcome and encourage your input and suggestions for your future visits, as they play a crucial role in improving our services. We look forward with enthusiasm to the opportunity to assist you again during your next stay.

6/10 Soddisfacente

Gregorio

Viaggio con la famiglia
There wasn't a microwave neither mini fridge
Soggiorno di 1 notte a marzo 2024
Risposta di Sophia CSR, il giorno 21 mar 2024
Hi Gregorio,We apologize for any inconvenience caused by the absence of a microwave and mini-fridge in your room. Your comments are valuable to us, and we will take note of this for future improvements. We hope to have the opportunity to provide you with a more comfortable experience on your next visit.

2/10 Terribile

Jennifer

Viaggio con la famiglia
Non mi è piaciuto: Servizi
We didn’t even stay!!!! We were too afraid for our lives!!!! I bring my protection when I travel….I ate with it in reach on my bed!!!!!! Horrible scary!!! No no no!! We had to pay double for a new place so we wouldn’t be afraid for our lives. There was even blood on the bedspread!!
Soggiorno di 1 notte a marzo 2024
Risposta di Sophia CSR, il giorno 19 mar 2024
Hi Jennifer,We apologize for the inconvenience and assure you that the problem you raised does not correspond to our typical standards of service. We are actively investigating why this incident happened. We hope to have the chance to make amends for your disappointment.

8/10 Buono

Alan

Viaggio con animali domestici
Non mi è piaciuto: Servizi
Like the pool and clean areas. Did not like no trash can in my room and one washer & dryer, one microwave access for 300 plus residents. Plus no refrigerator in room and no ice at about 10:30 pm
Soggiorno di 1 notte a marzo 2024
Risposta di Sophia CSR, il giorno 18 mar 2024
Hi Alan,Thank you for your feedback regarding your recent stay. That you like the pool and thought the common areas were tidy pleases us. We apologize for any problems you may have had, including not having a trash can in your room, having trouble accessing utilities, and not having ice late at night. We value your feedback and will utilize it to enhance our offerings to better meet the requirements of our guests. We value your understanding and look forward to the chance to give you a more comfortable stay in the future.

8/10 Buono

Alma

Soggiorno di 1 notte a marzo 2024
Risposta di Sophia CSR, il giorno 18 mar 2024
Hi Alma,Appreciate you for taking the time to give us a 4-star rating. We are glad to learn that you had a positive experience with our service. If there is anything specific that you think we could improve upon to earn that fifth star, please do not hesitate to let us know. We are always looking for ways to enhance our offerings and provide the best possible experience for our guests. We hope to have the opportunity to serve you again in the future.

8/10 Buono

debbie

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Floors needed mopped bottom of feet black after walking on them
Soggiorno di 2 notti a marzo 2024
Risposta di Sophia CSR, il giorno 15 mar 2024
Hi Debbie,We appreciate your input and sincerely regret any inconvenience the unclean flooring may have caused you. We will swiftly resolve this issue and take your comments seriously. I hope to get the chance to greet you again for a considerably better visit.

2/10 Terribile

Rida

Viaggio di lavoro
It would be good to mob the floors once in a while. No shampoo in the room. No coffee in the room. For the price almost $100 this is unacceptable. Door barely locked and very noisy property
Soggiorno di 1 notte a marzo 2024
Risposta di Sophia CSR, il giorno 14 mar 2024
Hi Rida,I sincerely apologize for the inconvenience and suffering these issues have caused you; this is definitely not the standard of service we aim to provide. Your thorough input is greatly appreciated, and we promise to give each of these issues our fullest attention. Rest assured, this is not what we strive to offer as a standard. I sincerely hope you will think about giving us another chance to surpass your needs in the future.

10/10 Eccellente

Alvaro

Viaggio con famiglia e bambini piccoli, Viaggio di coppia, Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Would stay again
Soggiorno di 3 notti a marzo 2024
Risposta di Sophia CSR, il giorno 12 mar 2024
Hi Alvaro,I appreciate your high rating. We are overjoyed to learn that you had a wonderful time and would consider staying with us once more in the future. Thank you for your feedback, and we hope to see you again soon for another fun visit!

10/10 Eccellente

Lluvia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Limpio y tranquilo.
Soggiorno di 1 notte a marzo 2024
Risposta di Sophia CSR, il giorno 30 mar 2024
Hi Lluvia,We are happy to learn that you experienced a peaceful and tidy stay at our hotel. We appreciate your input and look forward to seeing you back soon for another tranquil visit.

10/10 Eccellente

Kory

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
It was a well run motel 6
Soggiorno di 2 notti a marzo 2024
Risposta di Sophia CSR, il giorno 9 mar 2024
Hi Kory,Appreciate you for the review! It's good to know that our team's hospitality and hard work never go unnoticed. Wish you a pleasant stay in the future as well.

10/10 Eccellente

Casey

Viaggio con animali domestici, Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Friendly staff and tidy rooms!
Soggiorno di 1 notte a febbraio 2024
Risposta di Sophia CSR, il giorno 9 mar 2024
Hi Casey,We're delighted to hear that you found our staff to be friendly and our rooms tidy during your stay. Your satisfaction is important to us, and we hope to have the pleasure of welcoming you back for another enjoyable experience in the future.

10/10 Eccellente

A

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Wasn’t bad at all
Soggiorno di 1 notte a marzo 2024
Risposta di Sophia CSR, il giorno 6 mar 2024
Dear Guest,We appreciate your positive rating and are glad to know that your overall experience was good. Your feedback helps us strive for excellence, and we look forward to welcoming you back for an even better stay in the future. Thank you for choosing us!

10/10 Eccellente

Pamela, Aurora

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very helpful staff!!!
Soggiorno di 2 notti a febbraio 2024
Risposta di Sophia CSR, il giorno 4 mar 2024
Hi Pamela,Thank you for your kind words about our staff! We're delighted to hear you had a positive experience with our team. We look forward to welcoming you again in the future

4/10 Scarso

Eduardo

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Looks like long term rental place people hanging around the parking lot and room had a weird snell
Soggiorno di 2 notti a febbraio 2024
Risposta di Sophia CSR, il giorno 27 feb 2024
Hi Eduardo,We apologize for any inconvenience or discomfort caused by the presence of individuals in the parking lot and the unusual smell in your room. Ensuring the safety and comfort of our guests is our priority, and we take your feedback seriously. We will investigate these issues further and take appropriate action to address them. We appreciate your feedback and hope to have the opportunity to better serve you in the future.

4/10 Scarso

scott

Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
No maid service
Soggiorno di 4 notti a febbraio 2024
Risposta di Sophia CSR, il giorno 26 feb 2024
Hi Scott,Our objective is to deliver a superior experience, and we acknowledge that we did not meet your expectations on this occasion. We are eager to gain insight into the challenges you encountered during your visit, which led to a rating of 2. Your candid feedback, whether positive or negative, is crucial for our continuous improvement. We look forward to the opportunity to better serve you in the future.

6/10 Soddisfacente

Joe, Stillwater

Viaggio di coppia
Mi è piaciuto: Pulizia
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
The room was clean and all the plumbing worked. The beds were comfortable. The area outside the room was dirty and littered. We stayed multiple nights and there was no room service at all. We had to go get bath linens and toilet paper. This motel would be fine for a one-night stay, but not for multiple days.
Soggiorno di 4 notti a febbraio 2024
Risposta di Sophia CSR, il giorno 26 feb 2024
Hi Joe,Glad to hear that your room was clean, and the plumbing and beds met your expectations. However, we apologize for the cleanliness issues outside the room and the lack of room service during your stay. Your comments will be addressed with our housekeeping team to ensure improvements are made. Your feedback is valuable to us, and we will use it to improve our services. We hope to have the opportunity to welcome you back in the future.

10/10 Eccellente

Quinton

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di Sophia CSR, il giorno 27 feb 2024
Hi Quinton,Receiving a flawless 5-star rating from our esteemed guests fills us with gratitude and reinforces our dedication to providing outstanding service. We're delighted that your stay was a positive experience, and we're eagerly anticipating the opportunity to welcome you back on your future travels.

4/10 Scarso

Ashley

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e servizi
The toilet was on its last life. The sink didn’t drain well. The floor felt dirty and I wore shoes the entire time. The place smelled like horrible. The lady’s working though 10/10 with their customer service skills.
Soggiorno di 2 notti a febbraio 2024
Risposta di Sophia CSR, il giorno 26 feb 2024
Hi Ashley,Maintaining a clean property is of utmost importance to us, and it's disheartening to learn that you had some reservations about our efforts in this regard. We sincerely apologize for any inconvenience this may have caused you. Your feedback is invaluable, as we always strive to ensure our guests have a positive experience. The insights you've shared will be used to guide our housekeeping team in making necessary improvements. On a positive note, we are glad you liked our customer service. We truly hope to have the opportunity to welcome you back in the future and provide you with an improved stay.

2/10 Terribile

Mykola

Non mi è piaciuto: Pulizia e servizi
Horrible place. Light outside the room keeps room well lit during the night. Around 1 am people were yelling and running up and down the stairs and management didn’t do anything about it. It’s very hard to rest in this kind of conditions, so I had to wake up and drive 3 hours back home at 2 am.
Soggiorno di 1 notte a febbraio 2024
Risposta di Sophia CSR, il giorno 26 feb 2024
Hi Mykola,Your feedback is important to us as it gives us an opportunity to improve our service. We take your comments seriously and hope to have the opportunity to deliver the experience you have come to expect in the near future.

8/10 Buono

Cesar

Soggiorno di 5 notti a febbraio 2024
Risposta di Sophia CSR, il giorno 21 mar 2024
Hi Cesar,Your generous 4-star rating is highly appreciated. Ensuring our guests' satisfaction is our top priority, and we are eager to hear any ideas or suggestions you may have for your future visits. We look forward to welcoming you back on your next trip and strive to provide you with an even more exceptional experience.

10/10 Eccellente

Eduardo

Soggiorno di 1 notte a febbraio 2024
Risposta di Sophia CSR, il giorno 21 mar 2024
Hi Eduardo,Being awarded a 5-star rating from our guests is incredibly gratifying and fuels our commitment to delivering exceptional service. We are thrilled that you enjoyed your stay, and we are eagerly looking forward to your return on your future journeys.

4/10 Scarso

Ruth

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e servizi
There was big spiders in the bathroom. The floor next to the table was sticky. Blankets and bedding were worn and thin and only two small flat pillows. No room service next day for a to day stay. Dead bolt did not shut entirely into the door frame.
Soggiorno di 2 notti a febbraio 2024
Risposta di Sophia CSR, il giorno 18 feb 2024
Hi Ruth,We apologize for the inconvenience you experienced during your stay. Your feedback is valuable, and we take it seriously. We'll address the issues with cleanliness, bedding, and maintenance immediately. We hope to have the opportunity to serve you better in the future.

8/10 Buono

Gloria

Soggiorno di 1 notte a febbraio 2024
Risposta di Sophia CSR, il giorno 21 mar 2024
Hi Gloria,It brings us joy to learn about your positive experience with our service. We appreciate your generous 4-star rating. If there are specific areas you think we can enhance to earn that fifth star, we welcome your feedback. Continuously striving to improve, we aim to provide the best possible experience for our guests. We eagerly anticipate the opportunity to serve you again in the future.

10/10 Eccellente

Jeannette

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I just would like to comment on how great the staff is and how well they do their job also I felt very attended to and safe all is well
Soggiorno di 1 notte a febbraio 2024
Risposta di Sophia CSR, il giorno 14 feb 2024
Hi Jeannette,Thank you for your kind words! We're thrilled to hear that you had such a positive experience with our staff and felt well attended to and safe during your stay. We're delighted that we met your expectations. We appreciate your feedback and hope to have the pleasure of welcoming you back again soon!

8/10 Buono

Austin

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was alright. A pretty average budget hotel. A few of the lightbulbs in the room were non-functioning, and there was visible damage to several of the shelving units. The bathroom was clean, was slightly dissapointed in the lack of complimentary shampoos, but not a huge concern. Overall, i would stay here again with no complaints.
Soggiorno di 6 notti a febbraio 2024
Risposta di Sophia CSR, il giorno 13 feb 2024
Hi Austin,Thank you for your feedback. We're glad to hear that you found our hotel to be satisfactory overall and that you would consider staying with us again. We apologize for the issues you encountered with the non-functioning lightbulbs and visible damage to the shelving units. Your comments will be addressed promptly to ensure improvements are made. Regarding the lack of complimentary shampoos, we appreciate your input and will consider this for future enhancements. Thank you for choosing to stay with us, and we look forward to welcoming you back again soon!

10/10 Eccellente

Phyllis

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 5 notti a febbraio 2024
Risposta di Sophia CSR, il giorno 13 feb 2024
Hi Phyllis,Getting a 5-star rating from our guests is genuinely heartening and inspires us to persist in delivering outstanding service. We're thrilled that your stay was enjoyable, and we eagerly anticipate hosting you again during your future journeys.

2/10 Terribile

Ryan

Viaggio di lavoro, Viaggio con la famiglia
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
No house keeping.
Soggiorno di 4 notti a febbraio 2024
Risposta di Sophia CSR, il giorno 11 feb 2024
Hi Ryan,We apologize for the inconvenience caused by the lack of housekeeping during your stay. Your comfort and satisfaction are important to us, and we understand the importance of maintaining cleanliness throughout your visit. We will ensure that proper services are provided to all guests in the future. If there's anything else we can do to improve your experience, please don't hesitate to let us know.

10/10 Eccellente

Oswell

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Muy bueno
Soggiorno di 1 notte a febbraio 2024
Risposta di Sophia CSR, il giorno 5 feb 2024
Hi Oswell,Appreciate your excellent rating and feedback! We're thrilled to hear that you had a very good experience during your stay. We look forward to welcoming you back for another fantastic experience.

10/10 Eccellente

Zaul

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
clean, quick and friendly.
Soggiorno di 1 notte a febbraio 2024
Risposta di Sophia CSR, il giorno 4 feb 2024
Hi Zaul,Your reviews inspire us to continually go above and beyond to provide our best service. We're thrilled to hear that you're enjoying our offerings, and we're committed to consistently delighting you with our facilities and services. Looking forward to making your next visit even more pleasant than the last. Thank you for your support!

10/10 Eccellente

Raul

Mi è piaciuto: Pulizia e personale e servizio
Yy
Soggiorno di 1 notte a febbraio 2024
Risposta di Sophia CSR, il giorno 18 feb 2024
Hi Raul,Earning a perfect 5-star rating from our valued guests fills us with gratitude and inspires our ongoing commitment to delivering exceptional service. We're thrilled that your stay was enjoyable, and we eagerly look forward to hosting you again during your upcoming journeys.