Hotel con piscina a Cottonwood-Verde Village

“We had a great time at Pool Days. Our host gave very clear instructions, and he was quick to respond to any questions that we had. The house was very comfortable, clean and well laid out, and all the beds were comfortable. We enjoyed the location because it was close to shopping and hiking while it was a very quiet neighborhood. We would definitely stay here again!”

“There were several things that needed repair. We were cooking a meal in on Saturday night. The oven would not stay lit. One of the guys thought it might be the thermostat. The coffee maker is broken or maybe plugged. We went to the store and bought filters thinking maybe the basket was the problem. No success. We could not get the TV to work. Don't know if remotes need batteries. Wifi did not work at all. One of the mini splits in the small bedrooms did not work. It was cold in there. Floors are...

“All’arrivo in hotel abbiamo scoperto che eravamo stati trasferiti ad un’altra struttura (senza ben precisare il motivo, nè anticiparci la cosa via telefono/email/altro): il nuovo resort, pur essendo della medesima classificazione, si trova dall’altro lato della città (lontano da dove volevamo stare), manca di svariati servizi e non è nelle stesse condizioni di manutenzione. Avremmo apprezzato un preavviso con magari una proposta di rimborso o la scelta tra 2 strutture!”

“Scomoda per arrivare al centro delle attrazzioni. La struttura è molto bella ed elegante”