Residence a Courchevel

“Appartamento piccolo ma con tutto il necessario, perfetto per 2 persone con 1 bambino. Il soggiorno è stato piacevole, unica nota negativa è stato il check-in. Per un nostro errore, abbiamo contattato la struttura in ritardo con l'inconveniente della reception chiusa. Dopo vari tentativi di contatto telefonico del gestore dell'appartamento, abbiamo ricevuto mail informativa per effettuare il check-in alle ore 18:20 del nostro arrivo, devo segnalare che non è stato piacevole. ”

“Great location and chalets. ”

“I didnt recieve the key box code in time, was never told that towels and linen needed to be ordered , and the residence has no luggage or ski storage. I would avoid this apartment for ski vacations to Courchevel but the other residences managed by the building seem to be better managed with on site staff. ”

“Malheureusement, l'eau chaude avait été coupée avant mon arrivée...”

“No bedding, no towels, it was not specified at hotel’s services description that I have to carry on my own. Poor cleanliness. Heating not operating, only two small electric heating elements available. Bad smell in general, but specially coming from the bathroom. The residence showed attentive to my complaints and kind in answering and understanding them in order to investigate and correct.”

“Le ménage n était pas fait à notre arrivée, l appartement sentait extrêmement fort la cigarette, l'immeuble est en travaux à cause des gardes corps trop fragiles, il est donc interdit de sortir sur la terrasse. Il nous a été impossible d'imaginer rester dans cet appartement mais comme l hôtelier nous a assuré que le ménage avait été fait, ils refusent de nous rembourser. Nous avons pris une vingtaine de photos tres explicites pourtant. Location a fuir, l hotelier est un escroc. ”