Due to covid, you have to check in at the night time window. They offer a brown paper bag for breakfast. The lady at check in was very short. She just stuck her hand out the window expecting you to know what she wanted. She has to give a demonstration on how to turn on the shower. Ours was really hard to get. Upon arrival, outside of hotel looks nice. It's in a convenient location. Plenty of restaurants and stores close by. At first look, the room wasn't bad either. We noticed the huge gap in the door. Heat worked good. Toilet was very wobbly. You could hear when someone would sit down on it. The toilet paper holder was broke. They had it sitting on the tub. When it was time to take showers, we noticed only having 2 towels. Someone went to get more and was told they only allow 2 per room. Even though we had 4 people. I understand exchanging dirty for clean ones but only being allowed 2 for 4 people was ridiculous. Also, while there, we had family staying a few rooms away so we'd leave the door propped open just a tad. One of those times, we had someone that kept looking in our door. He worked there. When I asked if I could help them, they took off. The lock on the door was also broke and barely hanging on by some caulk.