Cratere Bianco: Tour e Visite Guidate

There was a cockroach in the drawer in the kitchen (drawer for the forks and spoons). The blanket has stain. Check in experience is terrible I have to check in at a different place since the number provided in Expedia was inccoect number. I called Expedia for contacting the owner of the place and I received a response after one hour therefore I have to stay at a different hotel for one night and checked in at this apartment on the second night. I asked for refund for one night since I was not able to check in.