Hotel per famiglie a Crested Butte

“I was not pleased with the redervation and check in If you are checking in late, there is no typical front desk. It seems my expedia reservation was not seen as valuable compared to booking direct and the hotel customer service had no information. Im sure its because of low season but it took 45 minutes to reach someone who could tell me where to find my room key. All were apologetic but it was a frustrating scenario to reach a solution and a person with the right info.”

“Apparently shoulder season means everything was closed (resturants, bars, breakfast, not even a vending machine for drinks or snacks were available). When we called front desk they said go across the street for a vending machine or take the bus down town. Seemed more like a prison than a resort. No ac in the room and had to request a box fan from front desk to handle the heat in our room. One of the elevators were stuck partially open for most of our two days without even caution tape or a...

“Property was nice, our kids loved the pool and hot tub. Some of the staff was really rude when we trying to verify where to park. Parking was confusing at first but easy once you knew which door you were closest to.”

“Great views”

“Heated floors, great kitchen to cook in, fireplace great, TRUE ski in ski out right to door. Amazing place to stay ”