Hotel per famiglie a Crested Butte

“I was not pleased with the redervation and check in If you are checking in late, there is no typical front desk. It seems my expedia reservation was not seen as valuable compared to booking direct and the hotel customer service had no information. Im sure its because of low season but it took 45 minutes to reach someone who could tell me where to find my room key. All were apologetic but it was a frustrating scenario to reach a solution and a person with the right info.”

“The property was clean, and I really enjoyed relaxing by the pool. However, I was disappointed with the service at the front desk. On the morning of check-out, we woke up to find there was no running water, which we discovered from a note slipped under the door explaining that there would be no water from 8am to 4pm. Feeling a little frustrated by this inconvenience, I approached the front desk to ask for more information and see if there was anything they could do to help. I mentioned I was...

“Property was nice, our kids loved the pool and hot tub. Some of the staff was really rude when we trying to verify where to park. Parking was confusing at first but easy once you knew which door you were closest to.”

“Great place with lots of room and wonderful location. ”

“Wonderful location, awesome wood burning fireplace, newly remodeled. Really enjoyed walking our dog on the scenic roads.”

“Here’s a shorter, more positive version:⸻We had a great stay at this three-bedroom ski condo and it worked very well for our family of five. The layout was comfortable with plenty of space to get ready for skiing, and the convenient bus ride to the mountain made things easy. Our kids especially loved playing in the snow just outside the condo.There were a few small areas that could be improved, such as updating the check-in instructions and giving a bit more attention to preparation before...