2/10 Terribile
Sam
Viaggio con famiglia e bambini piccoli
19 ago 2025
Mi è piaciuto: Pulizia
Disappointing Stay Despite Beautiful Surroundings
We recently stayed at the Crieff Hydro and were impressed by the beautiful surroundings and the hotel itself – it really is a stunning location. The staff were lovely and attentive throughout our visit.
Unfortunately, our experience was marred by a serious issue with the room we booked. We had specifically chosen a room that, as advertised, included a dividing space – ideal for parents with a young child. We even raised concerns about the room prior to booking, but were only told they were tell Expedia to remove the picture of the room we booked (family triple) Sadly, no offer to remedy the issues from the hotel.
To make matters worse, the room was uncomfortably hot, with no air conditioning and only a cheap fan provided, which did little to help.
While the hotel has great potential and the staff were wonderful, our stay was ultimately ruined by misleading advertising and an unsuitable room setup. A real shame, as we had high hopes.
Sam
Soggiorno di 1 notte ad agosto 2025