Servizio della struttura

Recensioni per Comfort Suites

2.5 out of 5
Comfort Suites
2581 E 1st St, Crossville, TN

Recensioni

9,0

Meraviglioso

Valutazione di 10 - Eccellente. 354 su 576 recensioni" "
Valutazione di 8 - Buono. 152 su 576 recensioni" "
Valutazione di 6 - Soddisfacente. 45 su 576 recensioni" "
Valutazione di 4 - Scarso. 13 su 576 recensioni" "
Valutazione di 2 - Terribile. 12 su 576 recensioni" "

9,2/10

Pulizia

9,2/10

Personale e servizio

8,6/10

Servizi

8,8/10

Condizioni e dotazioni della struttura

8,6/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Marie Ann

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Early check in was available & front desk person very efficient & helpful. Room clean & comfortable. We would stay here again.
Soggiorno di 1 notte a maggio 2024
Risposta di Guest Relation Management, il giorno 8 mag 2024
Hi Marie Ann,Thank you for sharing your positive experience with us! We're thrilled to hear that you had a smooth and efficient check-in process with the front desk staff and that you found your room to be clean and comfortable. Providing excellent service and accommodations is our priority, and we're delighted that our team met your expectations. We appreciate your choice to stay with us and look forward to welcoming you back for another excellent stay in the future.

10/10 Eccellente

Pauline

Mi è piaciuto: Condizioni e dotazioni della struttura
Stayed before. Like location
Soggiorno di 1 notte a maggio 2024
Risposta di Manager, il giorno 4 mag 2024
Hello Pauline,We appreciate your loyalty and value your feedback on our hotel's convenient location. Should you have any further comments or suggestions, please feel free to reach out to us directly. Thank you for choosing to stay with us again.

10/10 Eccellente

LaShonda

Soggiorno di 5 notti ad aprile 2024
Risposta di Manager, il giorno 13 mag 2024
Hello LaShonda,We are thrilled to hear you had a wonderful stay at our hotel! We hope to welcome you back again soon for another fantastic experience.

10/10 Eccellente

Joyce

Soggiorno di 2 notti ad aprile 2024
Risposta di Manager, il giorno 20 apr 2024
Hello Joyce,We're thrilled to hear you had a fantastic experience at our hotel! Please do not hesitate to share any further details with us directly. We look forward to welcoming you back soon!

10/10 Eccellente

tish

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 14 apr 2024
Hello tish,We are thrilled to hear you enjoyed your stay with us! If you have any more feedback to share, please don't hesitate to reach out to us. We hope to welcome you back again soon!

8/10 Buono

Wanda

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti ad aprile 2024
Risposta di Guest Relation Management, il giorno 12 apr 2024
Hi Wanda,Thank you for taking the time to rate your stay at Comfort Suites Crossville. Your feedback is highly appreciated as we continuously strive to improve our service. We look forward to another opportunity to host you and provide an even better experience in the near future.

10/10 Eccellente

Rodney

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Clean and quiet hotel
Soggiorno di 3 notti ad aprile 2024
Risposta di Kayla Byers, il giorno 8 apr 2024
Thank you so much for taking the time to leave us a review about your stay at the Comfort Suites! We strive to provide the best hotel that we can. We are excited to host you here again in the future.Kayla Byers

10/10 Eccellente

tish

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Was greeted as soon as I walked through the door by cheerful staff. I immediatly felt at ease. It is a really nice property, easy walking distance to two restaurants that offer discounts to guests of this property! Very tidy and comfortable room.
Soggiorno di 1 notte ad aprile 2024
Risposta di Guest Relation Management, il giorno 2 apr 2024
Hi Tish,Thank you for sharing your wonderful experience with us! We're thrilled to hear that you received a warm and cheerful welcome from our staff and that you felt at ease right away. Providing excellent service and creating a comfortable atmosphere for our guests are top priorities for us, and we're delighted that we met your expectations in these regards. We're also pleased to hear that you enjoyed our property's amenities and its convenient location near restaurants offering discounts to our guests. Your satisfaction is our ultimate goal, and we're glad that you had an enjoyable stay with us. Thank you for choosing to stay at Comfort Suites Crossville, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

10/10 Eccellente

Vicki, Supply

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Lady at checkin was very friendly & checkin was easy & quick. Room very clean & comfortable.
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 31 mar 2024
Hello Vicki,We are delighted to hear that you had a pleasant check-in experience and enjoyed your stay in our clean and comfortable room. It is always our goal to provide excellent service to our guests. If you have any further feedback, please do not hesitate to reach out to our management team.

10/10 Eccellente

Martin

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia
Great room and great breakfast!
Soggiorno di 1 notte a marzo 2024
Risposta di Guest Relation Management, il giorno 28 mar 2024
Hi Martin,Thank you for choosing to stay at Comfort Suites Crossville and for taking the time to share your positive feedback! We are thrilled to hear that you enjoyed your room and found our breakfast to be great. Providing comfortable accommodations and delicious meals are top priorities for us, and we are delighted that we were able to meet your expectations in both regards. Your satisfaction is our ultimate goal, and we are pleased that we succeeded in providing you with an enjoyable experience during your stay. We truly appreciate your patronage and hope to have the pleasure of welcoming you back for another great stay in the future.

10/10 Eccellente

Joe

Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 15 apr 2024
Hello Joe,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

10/10 Eccellente

Augustine

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Clean reasonable rates safe place to stay.
Soggiorno di 1 notte a marzo 2024
Risposta di Guest Relation Management, il giorno 15 mar 2024
Hi Augustine,Thank you for your positive feedback! We're pleased to hear that you found our hotel to be clean, with reasonable rates, and a safe place to stay. Providing a comfortable and secure environment for our guests is our top priority, and we're glad that we met your expectations in this regard. We appreciate you choosing to stay at Comfort Suites Crossville and hope to have the chance to welcome you back in the future.

10/10 Eccellente

Joe, Lake Mary

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
great location near the Knoxville airport
Soggiorno di 4 notti a febbraio 2024
Risposta di Manager, il giorno 3 mar 2024
Hello Joe,We're delighted that our convenient location near the Knoxville airport met your needs during your stay. We hope you also had the opportunity to enjoy our other amenities nearby. Your feedback is valuable to us, thank you for sharing your experience!

8/10 Buono

Linda

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Ok
Soggiorno di 1 notte a febbraio 2024
Risposta di Guest Relation Management, il giorno 1 mar 2024
Hi Linda,Thank you for taking the time to provide feedback regarding your recent stay at Comfort Suites Crossville. Your feedback is highly appreciated as we continuously strive to improve our service. We look forward to another opportunity to host you and provide an even better experience in the near future.

8/10 Buono

Jason

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 4 notti a dicembre 2023
Risposta di Manager, il giorno 28 feb 2024
Hello Jason, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

10/10 Eccellente

Alfredo

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Awesome place to catch some R&R
Soggiorno di 1 notte a febbraio 2024

8/10 Buono

Kathy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Excellent Customer Service
Soggiorno di 1 notte a febbraio 2024
Risposta di Guest Relation Management, il giorno 22 feb 2024
Hi Kathy,Thank you for your feedback regarding your recent stay at Comfort Suites Crossville. We're thrilled to hear that you're satisfied with the level of service you received! Delivering excellence is at the heart of everything we do. It was a pleasure having you as our guest, and we look forward to the opportunity to welcome you back for another flawless stay.

10/10 Eccellente

Lauren T

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Large, clean room. Friendly staff.
Soggiorno di 1 notte a febbraio 2024
Risposta di Guest Relation Management, il giorno 22 feb 2024
Hi Lauren,We're delighted to hear that you enjoyed our spacious and clean rooms, as well as the friendly service from our staff. Providing a comfortable and welcoming environment is our priority, and we appreciate your positive feedback. Thank you for choosing Comfort Suites Crossville, and we hope to have the pleasure of welcoming you back soon.

10/10 Eccellente

Daniel

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Quick Trip
Amazing staff and easy check in. Room was huge with everything you need. Loved the exercise room and awesome breakfast.
Soggiorno di 1 notte a febbraio 2024
Risposta di Guest Relation Management, il giorno 16 feb 2024
Hi Daniel,Thank you for taking the time to share your positive experience with us! We're delighted to hear that you had an amazing stay and that you found our staff to be exceptional and check-in process easy. It's wonderful to know that you enjoyed the spacious room with all the amenities you needed, as well as the exercise room and delicious breakfast. Providing excellent service and a comfortable stay for our guests is our top priority, and we're thrilled that we met your expectations in these areas. Your feedback is truly appreciated, and it serves as motivation for our team to continue providing outstanding service. Thank you for choosing to stay at Comfort Suites Crossville, and we look forward to welcoming you back again soon!

4/10 Scarso

Helen

The hotel is rundown with lots of inadequate things.
Soggiorno di 1 notte a febbraio 2024
Risposta di Guest Relation Management, il giorno 15 feb 2024
Hi Helen,Thank you for your feedback regarding your recent stay at our hotel. Please know that we are actively addressing the issues you've mentioned, and we're working diligently to make improvements to ensure a better experience for all our guests. Thank you for your feedback, and we hope to have the opportunity to welcome you back for a much-improved experience in the future.

6/10 Soddisfacente

Daniel

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Nice place
The place is clean. The only complaint I have is the bed wasn't comfortable and the sink didn't drain well.
Soggiorno di 1 notte a febbraio 2024
Risposta di Guest Relation Management, il giorno 13 feb 2024
Hi Daniel,Thank you for sharing your feedback with us. We're pleased to hear that you found our place to be clean. Ensuring our guests' comfort is important to us, and we take your comments seriously. We will address these issues with our team to ensure that improvements are made, whether it's replacing the bed or fixing the sink drainage promptly. We appreciate your input and hope to have the opportunity to welcome you back for a more comfortable stay.

10/10 Eccellente

Dawn

Viaggio di coppia, Viaggio di lavoro
It was under updates while I was there and it was muddy and dirty from construction crew —- but it was quiet and no construction was heard while there ! New furniture was a great improvement to the property
Soggiorno di 3 notti a gennaio 2024
Risposta di Manager, il giorno 27 gen 2024
Hello Dawn,Thank you for sharing your feedback with us. We appreciate your understanding during our recent updates which caused some inconvenience. We're glad to hear that you found our property to be quiet and that the new furniture was a positive improvement. We hope to welcome you back in the future for an even better experience.

6/10 Soddisfacente

Renee

Mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di Guest Relation Management, il giorno 23 gen 2024
Hi Renee,We greatly appreciate you sharing your thoughts about your recent stay with us. We're glad to know that most aspects of your stay were enjoyable. We value your input and welcome any suggestions you may have to enhance your future visits. Your feedback plays a crucial role in helping us understand both our strengths and areas for improvement. Thank you once more, and we look forward to your next visit!

10/10 Eccellente

esther

Mi è piaciuto: Pulizia, personale e servizio, servizi
Soggiorno di 1 notte a dicembre 2023
Risposta di Guest Relation Management, il giorno 16 gen 2024
Hi Esther,Thank you so much for your 5-star rating! We're thrilled to hear that you had an excellent experience during your stay. Providing top-notch service and accommodations is our goal, and we're delighted that we could meet your expectations. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

10/10 Eccellente

William W

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very clean property with outstanding staff! Ashley was very helpful at check in. Some remodeling going on but in spite of that the property was very very clean! Great convenient location!
Soggiorno di 1 notte a gennaio 2024
Risposta di Guest Relation Management, il giorno 9 gen 2024
Hi William,Thank you for taking the time to share your positive experience with us! We're delighted to hear that you found our property very clean and that the staff, especially Ashley, provided outstanding service during your check-in. Your compliments will be shared with the entire team. We appreciate your understanding regarding the ongoing remodeling, and we're glad it did not impact your overall satisfaction. Your feedback is valuable, and we will continue our efforts to improve and enhance the guest experience. We look forward to welcoming you back for another enjoyable stay in the future.

6/10 Soddisfacente

KAREN, Chesapeake

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Wasn't very pleased with a dimly lit bathroom/vanity area. The main light was removed. There was a makeshift lamp placed on the counter by the sink with a very low wattage bulb and no lampshade. Very unprofessional. Photo available.
Soggiorno di 3 notti a dicembre 2023
Risposta di Guest Relation Management, il giorno 9 gen 2024
Hi Karen,Your feedback is crucial, and we take it seriously. We will address the issue with the bathroom lighting immediately to ensure that our guests have a well-lit and comfortable environment. The situation you described is not reflective of our standards, and we appreciate your understanding. We hope to have the opportunity to better serve you in the future and provide an improved and more enjoyable stay.

8/10 Buono

Michael

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a dicembre 2023
Risposta di Guest Relation Management, il giorno 9 gen 2024
Hi Michael,Your feedback is highly appreciated as we continuously strive to improve our service. Thank you for taking the time to rate your stay with us. We look forward to another opportunity to host you and provide an even better experience in the near future.

10/10 Eccellente

Keith

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Room was large and comfortable. Great breakfast.
Soggiorno di 3 notti a dicembre 2023
Risposta di Manager, il giorno 31 dic 2023
Hello Keith,Thank you for sharing your positive feedback! We're thrilled to hear that you found your room to be spacious and comfortable. It's also great to know that you enjoyed our breakfast offerings. We appreciate your kind words and hope to welcome you back in the future for another comfortable stay.

10/10 Eccellente

Anthony

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Clean, spacious
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 30 dic 2023
Hello Anthony,Thank you for your feedback regarding our hotel's cleanliness and spaciousness. We pride ourselves on maintaining a high standard of cleanliness to ensure a comfortable stay for our guests. Your positive comments are truly appreciated, and we look forward to welcoming you back in the future.

8/10 Buono

Frankie

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a dicembre 2023
Risposta di Guest Relation Management, il giorno 28 dic 2023
Hi Frankie,We greatly value your feedback, as it plays a vital role in our ongoing efforts to enhance our services. We genuinely appreciate you taking the time to share your rating with us. Your input motivates us to continuously improve and provide even better experiences for our guests. We eagerly anticipate the opportunity to welcome you back in the near future, where we aim to exceed your expectations and create a truly memorable stay.

10/10 Eccellente

Arthur

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a dicembre 2023
Risposta di Guest Relation Management, il giorno 27 dic 2023
Hi Arthur,Thank you so much for your perfect rating! We greatly appreciate your support and are thrilled to know that you had an exceptional experience during your stay at our hotel. Your positive feedback encourages us to continue delivering the highest level of service and excellence. We look forward to the opportunity to welcome you back in the future and aim to make your next stay just as perfect.

10/10 Eccellente

Rachel

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Staff members were kind and easy to work with before and during the stay. (I called in advance to ask about early check-in, and they were so gracious about it.) Room was very spacious and clean with a comfortable bed, plenty of lighting and outlets, a really nice desk space (which I used as a vanity desk instead), and lots of storage (for those of us who like to unpack our things). Would definitely stay here again!
Soggiorno di 1 notte a dicembre 2023
Risposta di Guest Relation Management, il giorno 19 dic 2023
Hi Rachel,Thank you for taking the time to share your positive experience with us! We're delighted to hear that our staff members were kind and easy to work with, both before and during your stay. It's wonderful that our team was gracious about your early check-in request. We're also thrilled to know that you found your room to be very spacious and clean, with a comfortable bed, ample lighting, plenty of outlets, a nice desk space, and lots of storage. Your detailed feedback is greatly appreciated, and it's fantastic to hear that we could provide a comfortable and accommodating environment for you. We value your patronage and look forward to the pleasure of serving you again in the future.

10/10 Eccellente

Tonia or jonathan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Me and mom
Me and mom had s great time the place is amazon we will go back the breakfast is good it is a very good place .
Soggiorno di 1 notte a dicembre 2023
Risposta di Guest Relation Management, il giorno 19 dic 2023
Hi Tonia,Thank you so much for sharing your positive experience with us! We're delighted to hear that both you and your mom had a great time, enjoyed the breakfast, and found our place to be very good. Your satisfaction is our greatest reward, and we're thrilled to have contributed to a memorable stay for you both. We value your patronage and look forward to the pleasure of serving you again in the future.

10/10 Eccellente

Karen

Mi è piaciuto: Pulizia e servizi
Soggiorno di 5 notti a dicembre 2023
Risposta di Guest Relation Management, il giorno 19 dic 2023
Hi Karen,Thank you so much for awarding us a 5-star rating! We truly appreciate your positive feedback and are delighted to hear that your experience with us exceeded your expectations. Our team is dedicated to providing excellent service, and it's incredibly rewarding to know that we were successful in making your stay enjoyable. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.

6/10 Soddisfacente

Sharon

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 10 dic 2023
Hello Sharon,We appreciate you choosing our hotel for your stay. If you have any feedback or concerns about your experience, please don't hesitate to reach out to us directly. We value your opinion and would like to address any issues you may have encountered.

8/10 Buono

Karen

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi
The first room bathroom shower curtain rod was broken and the room curtain was also broken. We had to change rooms due to a leak in the ceiling from the 3rd floor on the 2nd night. Moved to the 3rd floor and the room was OK. They need higher toilets I the rooms. These were made for children.
Soggiorno di 4 notti a dicembre 2023
Risposta di Guest Relation Management, il giorno 8 dic 2023
Hi Karen,Thank you for your feedback regarding your recent stay at our hotel. Your feedback is essential, and we want to assure you that we take these matters seriously. We will address the maintenance issues you've mentioned to prevent similar occurrences in the future. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

8/10 Buono

Lee

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi
Property was great. TV did not work. Expedia price was not honored.
Soggiorno di 7 notti a novembre 2023
Risposta di Guest Relation Management, il giorno 5 dic 2023
Hi Lee,Thank you for taking the time to share your positive experience with us. We are thrilled to hear that you found our property great. Providing a comfortable and enjoyable experience for our guests is our top priority, and we are pleased that we met your expectations. We have taken note of your concern, and we want to assure you that we are actively addressing the issue with the TV. Immediate steps are being taken to assess and rectify the problem to ensure that all amenities, including the television, are in proper working order for our guests. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.

10/10 Eccellente

Thomas

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The Staff was very very very friendly and helpful
Soggiorno di 5 notti a novembre 2023
Risposta di Guest Relation Management, il giorno 30 nov 2023
Hi Thomas,Thank you for taking the time to share your positive experience with our staff. We are thrilled to hear that you found them to be very friendly and helpful. Providing excellent customer service is a top priority for us, and it's gratifying to know that our team made a positive impact on your stay. We value your feedback and are grateful for the opportunity to have contributed to a positive experience during your time with us.

10/10 Eccellente

Danett, Corryton

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very clean, friendly front staff.
Soggiorno di 1 notte a novembre 2023
Risposta di Guest Relation Management, il giorno 29 nov 2023
Hi Danett,Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you found our hotel to be very clean and that the front staff was friendly. Maintaining a clean and welcoming environment, along with providing friendly service, are top priorities for us, and it's wonderful to know that we succeeded in meeting your expectations. We appreciate your business and look forward to the opportunity to welcome you back on your future visits.

8/10 Buono

Beth

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Comfy beds, clean room and great, full breakfast.
Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 26 nov 2023
Hello Beth,Thank you for taking the time to share your positive feedback on our comfortable beds, clean rooms, and delicious breakfast. We strive to provide a pleasant experience to all of our guests. We appreciate your kind words and hope to have the opportunity to welcome you back in the future.

10/10 Eccellente

anthony

Soggiorno di 1 notte a novembre 2023
Risposta di Guest Relation Management, il giorno 15 dic 2023
Hi Anthony,Thank you so much for your perfect rating! We're thrilled to hear that you had an exceptional experience during your stay. Providing outstanding service and accommodations is our goal, and we're delighted that we met your expectations. We appreciate your choice to stay with us and look forward to welcoming you back for another excellent stay in the future.

10/10 Eccellente

Sarah

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location, right off of the freeway. Fast check in and quiet buiilding.
Soggiorno di 1 notte a novembre 2023
Risposta di Guest Relation Management, il giorno 23 nov 2023
Hi Sarah,Thank you for taking the time to share your positive feedback with us! We're delighted to hear that you enjoyed the great location, convenient proximity to the freeway, fast check-in, and the quiet atmosphere of our building. Providing a comfortable and efficient experience for our guests is our goal, and we're pleased to know that we met your expectations. We appreciate your choice in staying with us and look forward to welcoming you back for another enjoyable visit.

10/10 Eccellente

Robby J.

Soggiorno di 2 notti a novembre 2023
Risposta di Manager, il giorno 10 dic 2023
Hello Robby J.,We are pleased to hear that you had a wonderful experience during your stay at our hotel. Our team strives to provide exceptional service to all our guests, and we are thrilled that we exceeded your expectations. If there is anything else we can assist you with in the future, please do not hesitate to reach out to us. We would love to welcome you back for another enjoyable visit.

10/10 Eccellente

Frank

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Walkin in Memphis
The hotel was nice, and in a central location. Overall cleanliness and quality of room was good. Never went without any supplies. Hotel has seen better days but for value it was a good choice.
Soggiorno di 1 notte a ottobre 2023
Risposta di Guest Relation Management, il giorno 20 nov 2023
Hi Frank,Thank you for taking the time to share your positive experience with us! We're delighted to hear that you found our hotel nice, well-located, and that the overall cleanliness and quality of the room met your expectations. Ensuring our guests have a comfortable and well-supplied stay is important to us, and we're pleased to know we achieved that for you. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.

10/10 Eccellente

Luke

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a novembre 2023
Risposta di Guest Relation Management, il giorno 20 nov 2023
Hi Luke,Thank you for giving us a perfect rating! It is our constant endeavor to provide exceptional service and create memorable experiences for our guests, and it's rewarding to know that we have succeeded in doing so for you. Your feedback serves as a great motivator for our team to continue delivering excellent service. We appreciate your business and hope to have the pleasure of serving you again soon.

10/10 Eccellente

Peter

Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 11 nov 2023
Hello Peter,Thank you for taking the time to leave us a review. We appreciate your positive feedback and are thrilled to hear that you had a wonderful experience during your stay. We strive to provide exceptional service to all our guests and we are delighted that we succeeded in delivering a memorable stay for you. We hope to have the pleasure of welcoming you back in the future.

6/10 Soddisfacente

Dorothy

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Buggy
Our original room had Asian beetle infestation so was moved to another room (2 queen beds instead of king). Second room also had Asian beetles and tv did not work correctly. Staff was not able to fix tv or beetle issue so good thing we only stayed the one night.
Soggiorno di 1 notte a novembre 2023
Risposta di Guest Relation Management, il giorno 6 nov 2023
Hi Dorothy,Thank you for your feedback regarding your recent stay at our hotel. We take issues like these very seriously, and I assure you that we will be addressing both the beetle problem and the television malfunction with our housekeeping and maintenance teams. Such situations are not reflective of our commitment to providing a clean and comfortable environment for our guests. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

6/10 Soddisfacente

Charlotte

Sad to see the pool was closed
Soggiorno di 1 notte a ottobre 2023
Risposta di Guest Relation Management, il giorno 31 ott 2023
Hi Charlotte,Thank you for your feedback regarding your recent stay at our hotel. We take your feedback seriously, and we will work to ensure that our guests are well-informed about any upcoming maintenance or closures in the future. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

10/10 Eccellente

Matt

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very quick stop for us but woman at the check in desk was very friendly and room was clean.
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 29 ott 2023
Hello Matt,Thank you for your kind words! We are delighted to hear that our check-in staff was friendly and that you found your room clean. We hope to welcome you back again soon for a longer stay.

10/10 Eccellente

Zachary

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Clean rooms, prompt check in. No hassle
Soggiorno di 2 notti a ottobre 2023
Risposta di Manager, il giorno 29 ott 2023
Hello Zachary,Thank you for your positive feedback! We're delighted to hear that you had a hassle-free check-in experience and enjoyed our clean rooms. We hope to welcome you back soon!