Vacanze Cuautla

I like this hotel and its problems are typical of Mexico where there is no soundproofing concept. It always seems to live with the guests in the next room, like those upstairs and downstairs. The breakfast is much improved since my last visit 2 years ago. they say it starts at 7.30, but in reality at that time the waiters begin to set up. General speaking they should recommend to guests and to the cleaning staff in the morning, to make as little noise as possible in the rooms and common areas (especially on the very used stairs because there is no lift) so as not to disturb others.

The room was very clean, staff were very polite and very useful in giving you directions to places.

Our stay was amazing. We visited for a long weekend from Florida. Wanting the cooler weather Mexico City offered due to its elevation. We arrived well before check in. Our room was ready without asking. Our goal was to relax and refresh. The hotel did not disappoint. The roof top restaurant was amazing and the staff was perfect. We left the hotel to visit one museum. The rest of our stay was relaxing in the multiple lounges and eating at the hotel. Breakfast was simple but also very good. Not a USA continent buffet, but a small menu that was included with the room fee. There was also a larger menu that had items you could request with payment. There is a small park across the street. However, it is a marijuana acceptance zone. People go to this location to smoke marijuana. It is not a park the visit and hang out (unless that is your thing). Our rooms terrace faves the park. We did not have any issues with odor from the use of marijuana at the park. The arch of the hotel is old world with a remodel that kept true to the buildings heritage. It is definitely worth a return visit.

Wonderful. Comfy bed, amazing staff and don’t miss the Michelin restaurant onsite! Will stay again!!n