Vacanze Cumberland

The hotel is undergoing a remodel, but there were signs everywhere and we appreciate the improvements. It was a great stay!

There is a speakeasy in the lobby

Our family was super excited to stay in this hotel with our hometown team to experience the college World Series. We knew the prices would be high, simply because it was close to the park. With that being said, when we first tried to get a room, the price was listed at $500, went up to $1000 a night. Ballpark view was more. What they don’t tell you, is the ballpark view (while it’s beautiful) was also RIDICULOUSLY loud. They offered the mayor’s number upon checking in. I called two days before arrival and asked about a hotel shuttle- no hotel shuttle came when we landed. Tried to call the front desk as advised. No answer. I also asked for a cot to be provided. Supposedly “A note was put on my reservation”. I had to call back and ask for a cot. The WiFi didn’t work, never or anywhere in the hotel. It’s 2026 and at $600-$1000 a night, WiFi is necessary. Trying to check out this morning after the championship games, they were completely out of breakfast items at the Starbucks. Keys were messing up multiple times. To be busy a few times out of the year and to charge these prices. I really expected more. Hotel was pretty clean. I just really expected more to the money.

The hotel is in a great area downtown, just blocks from Old Market which was really fun with all the shops and several restaurants nearby. Not sure if it was just the room I was given but it felt very run down and not very clean, the bathtub especially was visibly dirty. I wasn’t 100% comfortable because of this but front desk was kind.

This is an old and beautiful building. The rooms are older and it shows. The shower has a high step up, which is just a little weird and might be difficult for an older person to manage. And it hadn't been cleaned - there was hair on top of the drain and residual dried rings from someone's shampoo bottle on the little shower shelf. The chair at the small desk was very low - could not work at it. On the other hand, the front desk staff were more than nice and helpful and made us feel very welcome.