I left a previous glowing review for this hotel 2 days ago. I loved it so much, that i cancelled my other hotel to stay here again. Wow, what a mistake. We arrived after an excursion at 8pm and the front entrance was chained shut - finally a guard arrived then checked us in, but had to keep letting other guests in so took longer than necessary (not his fault, bad staffing). Restaurant/room service was not operating- but it claimed it was online and i was counting on it. The room was 207 and it was a far, far cry from the previous room we had (312?). The bathroom was not even close to as nice as the other room, nor was the bed. Previously our room was so quiet. This one we didnt sleep at all.... the bars right outside were competing for loudest between karaoke and a discotheque. At kne point, someone was setting iff fire works right outside our bathroom window (directly over the shower). Breakfast was supposed to be ready at 6 am, and they did not even have coffee ready. So disappointed- really wish i hadnt switched my hotel to come back here
