Upon check-in I did not know about the $100.00 incidental fee also about early check-in fee but that was waived. These fees should have communicated before arrival. I previously called about a walk-in shower and was told I had to wait for check-in to see if one was available and there was none at the hotel after seeing one on the website. Hyatt House would not have been booked if I knew they have no walk-in shower which I needed for my disability. The H-Bar was not opened Tuesday or Wednesday from 5pm-10pm as stipulated on the customer hotel amenities sheet. When I asked why the H Bar was not opened their response was there was a call out. Again, this is advertised on website. Another incident I was not informed upon arrival that housekeeping was every other day so twice I was promised housekeeping would clean my room and no one from housekeeping showed. I spoke to the General Manager, and she apologized, and she would see where the breakdown of communication was which honestly, I believed never happened. Still, I don't know what truly happened none of the staff reported anything to me. The channel selection was very limited where most hotels have more of a selection. Also, there should be more of a selection for grab and go options since the H Bar was closed. Two-bedroom suite should have larger waste baskets. The amount of money, I paid $757.00 I expected more. In the future I will book my room at the Marriott Hotel not at the Hyatt House. Expedia this was letdown.