Servizio della struttura

Recensioni per Staybridge Suites Dallas Market Ctr Love Field, an IHG Hotel

3 out of 5

Recensioni

8,8

Eccellente

Valutazione di 10 - Eccellente. 45 su 63 recensioni" "
Valutazione di 8 - Buono. 8 su 63 recensioni" "
Valutazione di 6 - Soddisfacente. 2 su 63 recensioni" "
Valutazione di 4 - Scarso. 4 su 63 recensioni" "
Valutazione di 2 - Terribile. 4 su 63 recensioni" "

9,2/10

Pulizia

9,0/10

Personale e servizio

9,0/10

Servizi

9,0/10

Condizioni e dotazioni della struttura

8,6/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Robert, Lompoc

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff was friendly and hotel was clean.
Soggiorno di 4 notti a maggio 2024
Risposta di Hotel Manager, il giorno 21 mag 2024
Dear Guest,Thank you for your kind words! We're thrilled to hear that you found our staff friendly and the hotel clean during your stay. Providing exceptional service and maintaining cleanliness are top priorities for us. We hope to welcome you back again soon for another enjoyable experience!Sincerely, Hotel Manager

10/10 Eccellente

Augustine

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good
Soggiorno di 3 notti ad aprile 2024
Risposta di Hotel Manager, il giorno 6 mag 2024
Dear Guest,Thank you for your positive feedback! We're glad to see that you had a good experience during your stay. If there's anything specific you enjoyed or any areas where you believe we excelled, please let us know. We appreciate your review and hope to welcome you back again in the future!Sincerely, Hotel Manager

10/10 Eccellente

Sonia

Viaggio con animali domestici
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Pet friendly
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager, il giorno 30 apr 2024
Dear Guest,Thank you for your positive review! We're delighted to hear that you found our hotel pet-friendly. Providing a welcoming environment for both our human and furry guests is important to us. We hope to have the pleasure of welcoming you and your pet back again in the future.Sincerely, Hotel Manager

10/10 Eccellente

Sierra, Pearl City

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff were amazing. Particularly the ones that were working in the bar area.
Soggiorno di 2 notti ad aprile 2024
Risposta di Hotel Manager, il giorno 27 apr 2024
Dear Guest,Thank you for your wonderful review! We're thrilled to hear that you had an amazing experience with our staff, especially in the bar area. Your kind words will be shared with the team, and we appreciate your recognition of their efforts. We look forward to welcoming you back for another fantastic stay.Sincerely, Hotel Manager

10/10 Eccellente

Noah, Fayetteville

Viaggio di lavoro
Mi è piaciuto: Servizi
All the staff were amazing. Loved the airport shuttle service and breakfast was amazing. The waitress, Sky went above and beyond while serving dinner.
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager, il giorno 27 apr 2024
Dear Guest,Thank you for your fantastic review! We're delighted to hear that you had an amazing experience with our staff, enjoyed our airport shuttle service, and found the breakfast to be amazing. Your compliments about Sky's exceptional service during dinner will be shared with her and the team. We appreciate your feedback and look forward to welcoming you back for another wonderful stay.Sincerely, Hotel Manager

10/10 Eccellente

OSCAR

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager, il giorno 27 apr 2024
Dear Guest,Thank you for your positive review! We're delighted to see that you had a great experience during your stay. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back soon.Sincerely, Hotel Manager

8/10 Buono

Rebecca

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great staff & rooms
Soggiorno di 2 notti ad aprile 2024
Risposta di Hotel Manager, il giorno 25 apr 2024
Dear Guest,Thank you for your review and for choosing to stay with us. We're thrilled to hear that you found our staff to be great and enjoyed your room. Providing excellent service and comfortable accommodations are our top priorities, and we're glad we could meet your expectations in these areas. We appreciate your feedback and hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Sincerely, Hotel Manager

8/10 Buono

Latrisha

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager, il giorno 23 apr 2024
Dear Latrisha,Thank you for sharing your feedback with us on Expedia. We appreciate your rating and would love to know how we can improve your experience to earn a higher rating in the future. Your input helps us make meaningful changes to enhance our guests' stays. Please feel free to reach out to us directly with any specific feedback or suggestions you may have.Sincerely,Hotel Manager

10/10 Eccellente

Barbara

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Room was clean
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager, il giorno 22 apr 2024
Dear Guest,Thank you for your perfect rating! We're delighted to hear that you found your room clean. Providing cleanliness and comfort is our priority, and we're thrilled to have met your expectations. We hope to welcome you back for another fantastic stay in the future.Sincerely, Hotel Manager

10/10 Eccellente

Cory

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff was Great! Only there one night. Caught a plane out early next morning. Shuttle was on time and efficient. Room was quite spacious. Wished we were staying longer😊
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager, il giorno 19 apr 2024
Dear Guest,Thank you for your perfect rating and lovely feedback! We're thrilled to hear that you had a great experience during your short stay with us. Providing excellent service and ensuring guest satisfaction are our top priorities, and we're delighted that we succeeded during your visit. We appreciate your kind words about our staff, spacious rooms, and efficient shuttle service. Should your travels bring you back to the area, we'd love to welcome you for a longer stay!Sincerely, Hotel Manager

2/10 Terribile

Richard

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Th
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager, il giorno 17 apr 2024
Dear Guest,We noticed your review was incomplete. If there were any concerns or issues during your stay that you'd like to address, please feel free to reach out to us directly. Your feedback is important to us, and we want to ensure that we address any issues to improve our services. We hope to have the opportunity to welcome you back for a more satisfying experience in the future.Sincerely, Hotel Manager

10/10 Eccellente

Christine

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Room was very spacious. Loved the full kitchen. Room was clean and well kept.
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager, il giorno 17 apr 2024
Dear Guest,Thank you for your perfect rating and positive feedback! We're delighted to hear that you enjoyed the spacious room and full kitchen amenities. Maintaining a clean and comfortable environment is important to us, and we're pleased to know that your room met your expectations. We appreciate your kind words and hope to have the pleasure of welcoming you back for another great stay in the future.Sincerely, Hotel Manager

4/10 Scarso

David

Mi è piaciuto: Pulizia
Had to call 3 times for airport pick up. Waited over hour in the cold. Driver was nice once arrived. Property in good shape but isolated with no walkable dining or market options.
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager, il giorno 12 apr 2024
Dear Guest,We apologize for the inconvenience you experienced with the airport pick-up service and the wait time. Your feedback regarding the lack of nearby dining and market options is noted, and we understand the importance of accessibility for our guests. We will review our procedures for airport transportation to ensure a more efficient service in the future. We appreciate your feedback and hope to have the opportunity to improve your experience if you choose to stay with us again.Sincerely, Hotel Manager

10/10 Eccellente

daniel, Los Banos

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Average remodeled old hotel. Can tell the age of the hotel.
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager, il giorno 12 apr 2024
Dear Guest,Thank you for your review on Expedia. We appreciate your feedback regarding our hotel's appearance after remodeling. We understand that the age of the hotel may still be noticeable despite renovations. Your comments are valuable to us as we continue to improve our facilities. If there's anything specific we can do to enhance your experience, please let us know. We hope to welcome you back for a more satisfying stay in the future.Sincerely, Hotel Manager

10/10 Eccellente

Michele, Seattle

Viaggio con la famiglia
Mi è piaciuto: Servizi
Friendly staff and convenient to Love Field.
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager, il giorno 10 apr 2024
Dear Guest,Thank you for your positive review on Expedia! We're delighted to hear that you enjoyed your stay with us and found our staff to be friendly. Providing excellent service and convenience to our guests are top priorities, and we're pleased that we met your expectations in both regards. We hope to have the pleasure of welcoming you back for another great stay in the future.Sincerely, Hotel Manager

10/10 Eccellente

Nalin

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent location near the airport
Soggiorno di 2 notti ad aprile 2024
Risposta di Hotel Manager, il giorno 10 apr 2024
Dear Guest,Thank you for your excellent review on Expedia! We're thrilled to hear that you found our location near the airport to be convenient for your needs. Providing convenience and accessibility to our guests are top priorities, and we're delighted that we met your expectations in this regard. We appreciate your positive feedback and hope to welcome you back for another great stay in the future.Sincerely, Hotel Manager

8/10 Buono

Carol

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We came for Solar eclipse and got scammed out of VBRO house we reserved a year ago… so needed plan B. Glad we found a room here. Staff lovely. Property in the middle of nowhere. We got in at 9pm and worried only food was at the Chevron gas station under the freeway. Even though not listed on property description, there is a restaurant open til 11pm. Food okay. Service again great. Baffled at price of drinks. Entrees $12. Cocktails cost more and the Margaritas $20. Way too much. As I type this I am in bougie Dallas having amazing happy hour cocktails priced $7. I suggest Staybridge revisit pricing. If you need a comfy place to stay close to Love Field, they have free airport shuttle and great staff.
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager, il giorno 9 apr 2024
Dear Guest,Thank you for your feedback. We're glad to hear that you found our staff lovely and that we could accommodate you during your last-minute need for a room. We apologize for any inconvenience regarding the pricing of our restaurant items. Your comments regarding pricing will be shared with our team for review. We appreciate your input and hope to provide you with a better dining experience during any future stays.Sincerely, Hotel Manager

10/10 Eccellente

Vanessa

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Clean clean hotel, fresh food ,
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager, il giorno 8 apr 2024
Dear Guest,Thank you for your wonderful review! We're delighted to hear that you found our hotel clean and enjoyed the fresh food. Providing a clean and comfortable environment for our guests is our priority, and we're glad we could meet your expectations. We look forward to welcoming you back for another pleasant stay in the future.Sincerely, Hotel Manager

10/10 Eccellente

valerie

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff was very friendly and welcoming. There is a social event 3 days in the evening that offer free wine and appetizers. Bed very comfortable.
Soggiorno di 4 notti a marzo 2024
Risposta di Hotel Manager, il giorno 4 apr 2024
Dear Guest,Thank you for your excellent review! We're delighted to hear that you had a wonderful experience with us. It's fantastic to know that you found our staff to be friendly and welcoming, and that you enjoyed our social event with free wine and appetizers. We're also glad to hear that you found the bed very comfortable. Your feedback is greatly appreciated, and we look forward to welcoming you back for another enjoyable stay in the future!Sincerely, Hotel Manager

2/10 Terribile

Mio

Viaggio di coppia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Horrible staff and manager. I had a horrible time. DO NOT stay there
Soggiorno di 3 notti a marzo 2024
Risposta di Hotel Manager, il giorno 27 mar 2024
Dear Guest,We apologize for the negative experience you encountered during your stay. Providing exceptional service is a top priority, and we regret that we fell short of your expectations. Your feedback is important to us, and we will address the issues you mentioned with our team to ensure improvements are made. We value your input and hope to have the opportunity to regain your trust in the future.Sincerely, Hotel Manager

8/10 Buono

Aydee

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very clean and organized
Soggiorno di 3 notti a marzo 2024
Risposta di Hotel Manager, il giorno 27 mar 2024
Dear Guest,Thank you for your positive review! We're delighted to hear that you found our hotel very clean and organized. Providing a comfortable and welcoming environment for our guests is our priority, and we're glad we met your expectations. We appreciate your feedback and hope to welcome you back for another pleasant stay in the future.Sincerely, Hotel Manager

8/10 Buono

Ronald

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Everything great, except TV did not work.
Soggiorno di 1 notte a marzo 2024
Risposta di Hotel Manager, il giorno 27 mar 2024
Dear Guest,Thank you for your review. We're glad to hear that you had a great experience overall. However, we apologize for the inconvenience caused by the TV not working. Please know that your feedback has been shared with our team, and we will address the issue promptly to ensure a more enjoyable stay for our guests in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for a seamless experience.Sincerely, Hotel Manager

10/10 Eccellente

Thomas

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good spot
Soggiorno di 1 notte a marzo 2024
Risposta di Hotel Manager, il giorno 28 mar 2024
Dear Guest,Thank you for your positive review! We're glad to hear that you found our location convenient. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to let us know. We look forward to welcoming you back in the future!Sincerely, Hotel Manager

10/10 Eccellente

KELLY

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Hotel Manager, il giorno 28 mar 2024
Dear Guest,Thank you for your excellent rating! We are thrilled to hear that you had a wonderful experience with us. If there is anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back again soon!Sincerely, Hotel Manager

10/10 Eccellente

Antonio

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The staff was friendly, the property was clean, and my room was spacious and comfortable.
Soggiorno di 1 notte a marzo 2024
Risposta di Hotel Manager, il giorno 28 mar 2024
Dear Guest,Thank you for your excellent rating and positive feedback! We're delighted to hear that you had a great experience with us. It's fantastic to know that you found our staff friendly, our property clean, and your room spacious and comfortable. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back again soon!Sincerely, Hotel Manager

10/10 Eccellente

darlisha

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Hotel Manager, il giorno 28 mar 2024
Dear Guest,Thank you for your excellent rating! We're thrilled to hear that you had a wonderful experience with us. If there is anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back again soon!Sincerely, Hotel Manager

10/10 Eccellente

Demario, Dallas

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very nice rooms
Soggiorno di 1 notte a marzo 2024
Risposta di Hotel Manager, il giorno 28 mar 2024
Dear Guest,Thank you for your excellent rating! We're delighted to hear that you found our rooms very nice. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back again soon!Sincerely, Hotel Manager

10/10 Eccellente

Kimberly

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di Hotel Manager, il giorno 28 mar 2024
Dear Guest,Thank you for your excellent rating! We're delighted to hear that you had a great experience with us. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back again soon!Sincerely, Hotel Manager

10/10 Eccellente

Andrea

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a febbraio 2024
Risposta di Hotel Manager, il giorno 28 mar 2024
Dear Guest,Thank you for your excellent rating! We're delighted to hear that you had a great experience with us. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back again soon!Sincerely, Hotel Manager

10/10 Eccellente

Keisha

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di Hotel Manager, il giorno 29 mar 2024
Dear Guest,Thank you for your 5-star rating! We're delighted to hear that you had a wonderful experience during your stay with us. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back again soon!Sincerely, Hotel Manager

10/10 Eccellente

Ron

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
It was fine
Soggiorno di 1 notte a febbraio 2024
Risposta di Hotel Manager, il giorno 29 mar 2024
Dear Guest,Thank you for your positive rating. We're glad to hear that you had a satisfactory experience during your stay with us. If there's anything specific you feel we could improve upon to earn a higher rating next time, please feel free to share your feedback. We appreciate your support and hope to welcome you back in the future.Sincerely, Hotel Manager

10/10 Eccellente

Yoraima

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Best hotel hands down!
Honestly enjoyed my stay from the minute I walked in till the second I walked out. Excellent service, clean rooms and the room space is perfect.
Soggiorno di 1 notte a febbraio 2024
Risposta di Hotel Manager, il giorno 29 mar 2024
Dear Guest,Thank you for your glowing review! We're thrilled to hear that you enjoyed every moment of your stay with us and that you found our service excellent, rooms clean, and the room space perfect. Providing exceptional experiences for our guests is our top priority, and we're delighted that we met your expectations. We hope to have the pleasure of welcoming you back again soon!Sincerely, Hotel Manager

6/10 Soddisfacente

Tom

Soggiorno di 1 notte a gennaio 2024
Risposta di Hotel Manager, il giorno 28 mar 2024
Dear Guest,Thank you for sharing your feedback with us. We value all comments from our guests as they help us to improve our services. If there are specific areas where you feel we could have done better, we would appreciate hearing more details so that we can address them effectively. Please feel free to contact us directly with any further comments or concerns you may have. We hope to have the opportunity to welcome you back and provide a better experience in the future.Sincerely, Hotel Manager

10/10 Eccellente

Valerie

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a gennaio 2024
Risposta di GM, il giorno 29 gen 2024
Thank you for your time in evaluating our property. The team is thrilled you enjoyed your stay.

10/10 Eccellente

Erick Raul

Soggiorno di 1 notte a gennaio 2024
Risposta di GM, il giorno 29 gen 2024
Thank you for your time in evaluating our property. The team is thrilled you enjoyed your stay.

2/10 Terribile

Ewell

Hotel
Had an appt at UTSW that was rescheduled and tried to cancel but was unable even though I took out insurance.
Soggiorno di 1 notte a gennaio 2024

8/10 Buono

Michael

The property was excellent- clean, fresh, the be
Soggiorno di 1 notte a gennaio 2024
Risposta di GM, il giorno 29 gen 2024
Thank you for your time in evaluating our property. The team is thrilled you enjoyed your stay.

10/10 Eccellente

Diana

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
My overall stay was wonderful! Very friendly service all around. The shuttle service was very prompt and convenient! Would stay here again!
Soggiorno di 5 notti a gennaio 2024
Risposta di GM, il giorno 29 gen 2024
Thank you for your time in evaluating our property. The team is thrilled you enjoyed your stay.

4/10 Scarso

Patricia

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Worst stay I have ever experienced!!!
Drove 4 hrs with my family for them to say they were sold out because house keeping could not clean all the rooms. I began to panic my eight yr old was with myself and elderly mom! They gave us a room that had the previous persons dirty towels in the shower, leftovers in the fridge,and the bed WAS NOT made!!! I have stayed at quite a few hotels in my 42 years. Never had to make my own bed! No sheets comforter was thrown over the desk. Pull out the hideaway bed to find rat poop. I was robbed $300 as far me and my family were concerned. Who should I speak with??????
Soggiorno di 2 notti a gennaio 2024

10/10 Eccellente

Misty

Soggiorno di 1 notte a gennaio 2024
Risposta di GM, il giorno 29 gen 2024
Thank you for your time in evaluating our property. The team is thrilled you enjoyed your stay.