I stayed here on a business trip, the bed was comfy, the place in general feels quite tired, there was a big clump of hair on the floor next to the bed, the noise from the spin studio below was not great at 0630 then again in the evening, they need to invest in some effective sound proofing as it's really not great.
I didn't bother to raise any of this whilst at the hotel as it seemed it would be pointless, the spin classes can be heard in most rooms I believe and the hair being removed wouldn't have stopped it being there in the first place.