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Recensioni per Connaught Royale

3.5 out of 5
Connaught Royale
106 Babar Road, Connaught Place, New Delhi

Recensioni

7,4

Buono

Valutazione di 10 - Eccellente. 26 su 96 recensioni" "
Valutazione di 8 - Buono. 35 su 96 recensioni" "
Valutazione di 6 - Soddisfacente. 16 su 96 recensioni" "
Valutazione di 4 - Scarso. 10 su 96 recensioni" "
Valutazione di 2 - Terribile. 9 su 96 recensioni" "

7,8/10

Pulizia

7,8/10

Personale e servizio

6,8/10

Servizi

7,2/10

Condizioni e dotazioni della struttura

6,4/10

Ecosostenibilità

Recensioni

6/10 Soddisfacente

Joanne Theresa

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
The staff were all friendly and attentive. The room however needs updating. TV didn't work, air con was soo noisy couldn't keep it on. By day 3 our room attendant got our requirements sorted, a toilet roll, 2 bath towels & a hand towel. Breakfast was good, items made to order. Hotel in a good central location near to restaurants etc
Soggiorno di 3 notti a marzo 2024

4/10 Scarso

Manjodh, Calgary

Non mi è piaciuto: Servizi
Mood good
Soggiorno di 1 notte a marzo 2024

6/10 Soddisfacente

Trino Gustavo

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Tuve un problema porque se me cobró los desayunos y estos estaban incluidos en mi reserva. Les mostré mi reservación y en la ellos no estaba. Tuve que cancelar loa desayuno nuevamente
Soggiorno di 2 notti a ottobre 2023

8/10 Buono

TAKEO

Soggiorno di 3 notti a ottobre 2023

8/10 Buono

Lilawatie

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Service was great. Kitchen staff accommodated me. Reception ensured quovk check on and check out. Overall O would highly recommend this hotel
Soggiorno di 3 notti ad agosto 2023

10/10 Eccellente

kunimitsu

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
good
Soggiorno di 2 notti a maggio 2023

8/10 Buono

mohamadreza

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very easy check-in and helpful staff.clean room. Hot water in the shower was not very hot most of the times. It would be a good idea that they provide some slippers inside the rooms
Soggiorno di 6 notti ad aprile 2023

8/10 Buono

Nigel

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The manager was exceptionally thoughtful and considerate in a difficult circumstance.
Soggiorno di 2 notti a febbraio 2023

8/10 Buono

Michelle

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Although off to a bad start with the night manager claiming the hotel was fully booked when I had in fact pre-paid for my room, the rest of my stay was pleasant. Even being next to the train tracks, the area was very quiet.
Soggiorno di 5 notti a febbraio 2023
Risposta di TEAM CONNAUGHT ROYALE, il giorno 29 mar 2023
Dear Guest,Greetings from Hotel Connaught Royale !This is in reference to your recent stay with us. Thank you very much for taking out time to comment on your stay as it is feedback like yours that ensures that we continually improve or standards and services.It is our constant endeavor to meet and also exceed guest expectations and I would like to assure you that you will experience the same on your next visit too. At Connaught Royale we always strive to build a strong and long-term relationship with our guests and we look forward to welcoming you back for a memorable experience. Best Regards

2/10 Terribile

meenakshi sundaram

Viaggio con famiglia e bambini piccoli, Viaggio di lavoro
Mi è piaciuto: Condizioni e dotazioni della struttura
Stay away from this property..they don’t have a good system to keep track of money paid by customer and can result in loss of money and fraud. While checking out, the folio statement confirms the same. Better stay away from here
Soggiorno di 5 notti a gennaio 2023
Risposta di TEAM CONNAUGHT ROYALE, il giorno 29 mar 2023
Dear Guest, Greetings from Hotel Conaught Royale !This is in reference to your recent stay with us. Thank you very much for taking out time to comment on your stay as it is feedback like yours that ensures that we continually improve or standards and services.At the very outset please accept our apologies for not meeting your expectations and I would like to assure you that corrective action has been put in place. At Connaught Royale we always strive to build a strong and long-term relationship with our guests and we look forward to welcoming you back for a memorable experience. Best Regards

2/10 Terribile

Parul

Soggiorno di 1 notte a gennaio 2023

4/10 Scarso

Nancy K

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 3 notti a dicembre 2022

6/10 Soddisfacente

Rohit

Non mi è piaciuto: Pulizia e personale e servizio
It was ok
Soggiorno di 1 notte a novembre 2022

2/10 Terribile

GAGANDEEP

Viaggio di coppia, Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
These Guys are just fraud took 3600 and did not even gave the room nor refunded the money as they were the ones who did not gave the room. Rude staff and complete frauds .. BUYERS BEWARE .. I’ll go to media and Twitter to tell everyone about this scam

4/10 Scarso

ROY

Soggiorno di 3 notti a settembre 2022
Risposta di Kulvinder Singh, il giorno 21 set 2022
Dear Sir,Thanks for your kind feedback. We are glad to know that you enjoyed the stay and services from our team.Looking forward to welcome you again.

2/10 Terribile

Vedant

Viaggio di gruppo
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Okayish
It was not great at all. The switch boards don’t work in the room. Shower does not work at all. For 3 people the room becomes conjusted but for 2 it’s sufficient. The glass dividing bathroom the room was covered with curtains. The curtains also were not fully touching the floor. Overall it was not that great. Staff was helpful.
Soggiorno di 1 notte a luglio 2022
Risposta di Hotel Manger, il giorno 8 lug 2022
Dear Valued Guest, Thank you for taking the time to review our services. We are extremely concerned to have received your critical feedback about services. We would like to inform you that we have addressed this matter with the concerned team and certainly hope that none of our other guests feel this way again. We can assure you this is an aberration and by no means a reflection of our true potential. We appreciate your views and it is feedback such as yours that enables us to improve and monitor our quality and operations.

4/10 Scarso

Debashis

Viaggio di lavoro
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
It was close to CP market
Soggiorno di 1 notte a marzo 2022
Risposta di Hotel Manger, il giorno 26 mar 2022
Dear Mr, Debashish, It was a pleasure having you stay with us at Connaught Royale, New Delhi on your recent visit. I take this opportunity to thank you for your time in evaluating our product and services. We are committed to consistently providing warm, efficient and discreet service to our guests and their appreciation and acknowledgement is always our greatest reward. Thank you for the feedback. Sincere regards,

10/10 Eccellente

Manju

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This is an excellent hotel, food was simply delicious, was a bit over priced but gives the value for money. Would highly recommend staying here!!
Soggiorno di 3 notti a dicembre 2021
Risposta di Team Connaught Royale, il giorno 4 gen 2022
Dear Guest, It was a pleasure having you stay with us at Connaught Royale, New Delhi on your recent visit. I take this opportunity to thank you for your time in evaluating our product and services. At The Connaught Royale, New Delhi, we are committed to consistently providing warm, efficient and discreet service to our guests and their appreciation and acknowledgement is always our greatest reward. Thank you for appreciating the swift services and warm hospitality offered to you. We will look forward to welcoming you back soon. Sincere Regards, Team Connaught Royale

4/10 Scarso

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio e comfort della camera
Good location, watch out for service chg
Pros: Good location, reasonable cleanliness, courteous staff Cons: 1. Watch out for 10% service charge added to all the food ordered from the downstairs restaurant. I dont mind paying 10% as long as the money is directly paid to the workers. 2. For the 3 nights we stayed at the hotel, we did not get hot water even a single day. The best we got was luke warm water. Looking at previous reviews, the hot water problem is chronic. The hotel management however mentioned to us that "a major fault happened this week, due to which no hot water". In conclusion, if you dont mind staying a bit further, you can find much better hotels for the price paid.
Soggiorno di 2 notti a dicembre 2021
Risposta di Team Connaught Royale, il giorno 28 dic 2021
Dear Guest, Thank you for your feedback of your recent stay with us at Connaught Royale, New Delhi. I am disheartened to note your unsatisfactory experience at our hotel . Please be assured that the same has been shared with the concerned team and the department heads for corrective measures and improvement. Inconvenience caused to you is deeply regretted. We look forward to your continued support and patronage to Connaught Royale , New Delhi. Regards , Team Connaught Royale

8/10 Buono

Venkatesh

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Near to the CBD Area. Nice property. Good Upkeeping!
Soggiorno di 1 notte a ottobre 2021
Risposta di Team Connaught Royale, il giorno 23 ott 2021
Dear Guest, Greeting! Thank you for taking your valuable time & reaching out to write your wonderful review of Connaught Royale New Delhi. We are delighted to learn that you had a memorable stay with us and created some great memories. Hence, we look forward to welcoming you back home soon. Regards, Team Connaught Royale

6/10 Soddisfacente

Pratim

Viaggio di lavoro
Non mi è piaciuto: Pulizia e personale e servizio
We booked with the double price that they are offering to the people without prior booking. Employees are unaware of many things. There was air port shuttle mentioned during at this website but they refused the service. One of the employees is so rude. He was unwilling to provide extra toiletries for two days'stay. During room service they did not change the bed cover (which has stain), did clean toilet seats. How hotels.com chaged so much for sucha cheap hotel is beyond imagination
Soggiorno di 2 notti a giugno 2021
Risposta di Team Connaught Royale, il giorno 26 set 2021
Dear Guest, Greetings from Hotel Connaught Royale! Guest feedback is taken seriously by our team as it helps us assess the areas that require our attention. Your continued patronage is of utmost importance to us and your concerns have been noted and shared with the respective department for requisite amendments to be done at the earliest, however you have booked the room at best available rate for the day and team has upgraded your room to the studio apartment, whereas your booking was for deluxe category. We hope to welcome you back soon for a flawless stay experience. Best Regards, Team Connaught Royale

10/10 Eccellente

Anu

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti ad aprile 2021
Risposta di Team Connaught Royale, il giorno 26 set 2021
Dear Guest, Greeting!!!! Thank you for taking your valuable time & reaching out to write your wonderful review of Connaught Royale New Delhi. We are delighted to learn that you had a memorable stay with us and created some great memories. Hence, we look forward to welcoming you back home soon. Regards, Team Connaught Royale

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2021
Risposta di Team Connaught Royale, il giorno 26 set 2021
Dear Guest, Greeting!!!! Thank you for taking your valuable time & reaching out to write your wonderful review of Connaught Royale New Delhi. We are delighted to learn that you had a memorable stay with us and created some great memories. Hence, we look forward to welcoming you back home soon. Regards, Team Connaught Royale

2/10 Terribile

Viaggiatore verificato

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
SCAMMERS
They sent me a taxi to pick me up at the airport, a driver by the name of "Milkha Singh" (cab number DL1T9452) who was unprofessional, didn't help me with my bags, parked way too far from the airport and was a horrible driver we nearly hit other cars over 10 times. I paid even more than the agreed fees of 1575 rupees (paid 1590) to the taxi driver upon arrival. On checking out the hotel manger accused me of not paying and Milkha said I only paid him 120 rupees as a tip (basically stole the 1590 rupees from me) and they required that I pay the fair again. The manager was shouting on me and accusing me of lying saying his driver never lies. It was a scam to make me pay again. Very unprofessional and bad management. Even more the hotel didn't have HOT water in the shower during my stay in winter and told me if I need hot water they'll provide it in a "bucket". The bed sheets were dirty and stained and I asked them to change them, the new ones were stained as well with brown/bloody stain. Room services didn't clean the room for 2 consecutive days out of my 5 days. I got to the hotel at 5 in the morning and the hotel was closed even though I called them earlier to inform them of the time I arrive, had to wait over 15 minutes in the cold till my parents called the hotel from my home country (to check if I arrived at the hotel or not) waking up the receptionist. Overall I wouldn't recommend this hotel to anyone, it's over priced for the service they offer. Horrible hotel.
Soggiorno di 5 notti a novembre 2020

6/10 Soddisfacente

Maheshk, London

Viaggio con la famiglia
Non mi è piaciuto: Pulizia e servizi
Hotel is in a good location, unfortunately hotel very compact, it also reflect the room size and the reception is part of the dining area which feels very compact, breakfast is very limited, if you if you have a lied in for a late breakfast, then breakfast is very limited as they do not replenish. 4 star is really a 3 star
Soggiorno di 3 notti a febbraio 2020

10/10 Eccellente

Anna Marie

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
buen servicio
Soggiorno di 2 notti a febbraio 2020

8/10 Buono

Tk, Chicago

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Average sized rooms but in good condition and prompt service!
Soggiorno di 3 notti a gennaio 2020

6/10 Soddisfacente

Wendy

Mi è piaciuto: Personale e servizio e comfort della camera
Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2020

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2019

8/10 Buono

Mingchi

Mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
A place can be considered to stay
The location is very good with shops and restaurants around. The facilities are ok with verage maintenance while the wi fi and electricity are on and off from time to time which is quite annoyed.
Soggiorno di 4 notti a dicembre 2019

10/10 Eccellente

Vinanthi

Soggiorno di 1 notte a dicembre 2019

10/10 Eccellente

Allen, Canada

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff very polite and friendly. We were early and they accommodated us.
Soggiorno di 4 notti a novembre 2019

8/10 Buono

Viaggiatore verificato

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Situation xxxxxxxxxxxxxxxxxxxxxxxcxxxxxxxxxxxxccxxcccccccccccccccccccxxxxxxxcxccccccccx
Soggiorno di 4 notti a novembre 2019

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
スタッフさんは親切でした。地下鉄の駅まで徒歩圏内です。レストランの夕食も美味しかったです。外国人のお客様が多いホテルだと感じました。
Soggiorno di 1 notte a novembre 2019

4/10 Scarso

Ioana

Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Average
Giving this place 2 stars: 1 for location, 1 for food. Otherwise, we had several issues. Contacted the hotel 3 times through Hotels.com to arrange airport pick up, completely ignored. When I’ve email them directly, they finally responded. Room wasn’t exceptional, but quite dusty, with some mosquitos around. There was air-con and sheets and towels clean. During the first night, our phone randomly phone twice, waking us. Other guests started singing and shouting on the hallway and kept their room’s door open. We had to ask them twice to lower their voice. The next day when we came back in the evening, we had to phone twice for toilet paper. Major issue at the end with payment. The receptionist wanted us either to pay in cash or to pay in our home currency. All other hotels we stayed at give us the option to pay in rupees via card, so we ended up paying at a very bad rate and the receptionist blankly refused to give us the option to pay with card in rupees. Food: a few good options for breakfast, but on the basic side. Option to order freshly made omelettes and dosas. We had the options to get one free meal a day – food was very good, especially chilly chicken and chilly panner. Servers also nice and attentive. Location: very good, a walk away from Connaught Place, which has plenty of shops and eating places.
Soggiorno di 4 notti a ottobre 2019

8/10 Buono

MATTHIEU

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 8 notti a ottobre 2019

10/10 Eccellente

Kumar

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a settembre 2019

6/10 Soddisfacente

J

Soggiorno di 1 notte a settembre 2019

8/10 Buono

Aurélien

Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 3 notti a settembre 2019

8/10 Buono

Viaggiatore verificato

Soggiorno di 2 notti ad agosto 2019

6/10 Soddisfacente

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
I have reserved the room for 2 persons, amenities were for 2 person. When asked - they said the amenities is per room. Well, w2 persons can share a shampoo and a shower gel, maybe... but not a soap, a body lotion and a shaving/brushing kit. Only at the second day I discovered there was a brushing kit in the hotel's amenities, because the day before - the housekeeping simply had not put it, so I was not aware it was in the amenities I had paid for and I had been entitled to. Only the thrid day I discovered there was a shaving kit in the hotel's amenities, because the day before - the housekeeping simply had not put it, so I was not aware it was in the amenities I had paid for and I had been entitled to. I had not been compensated for the days beofre that I had to purchase and use muy own. Then, I reserved for 2 persons. Including an Indian colleague. They forbid (contrary to many other hotels) Indians from Delhi to stay to sleep. Fear of prostitutions. Even from Same sex. so only Indians coming from other states. Well, this I have to know in advance (the meaning of Local IDs) and check with the colleague coming or the candidate coming for interviwes what their local ID is. And if they come in the middle of the night for a SkyPe interview (three parties: myself, himself and the US - time differences) and they do not want to go to the other side of Delhi in the night because of secirity bissues - then I am a bit annoyed, and there is no solution
Soggiorno di 3 notti ad agosto 2019

8/10 Buono

Viaggiatore verificato

Viaggio di gruppo
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
+ : Etablissement bien placé, à proximité immédiate de Connaught Place et du métro + : Chambres correctes, climatisées, avec du wifi qui fonctionne + : Bonne literie - : Nous sommes arrivés très tôt le matin, en raison d'un vol de nuit. On a trouvé un peu mesquin de nous faire payer notre café d'accueil - : Climatisation orientée sur la tête de lit.
Soggiorno di 1 notte ad agosto 2019

10/10 Eccellente

Vicente

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Second stay.
Clean room. Clean bathroom. Very good breakfast.
Soggiorno di 1 notte a febbraio 2019

10/10 Eccellente

Viaggiatore verificato

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The property is in central New Delhi, if you have never traveled to India before you do not need to worry the staff are very helpful, they will order you a taxi or tell you which metro lines etc to catch.
Soggiorno di 3 notti a luglio 2019

10/10 Eccellente

Kathy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Lovely stay
We were at this hotel for two nights and enjoyed our time there. The staff was great and very welcoming. The breakfast had a nice selection of Indian and non-Indian foods. They also had fresh cooked omelets in a number of different styles - cheese, masala, etc. the rooms frig had room for bottles of water as well as any other sweets we wanted to chill. The bathroom was great with a nice quantity of hot water. The hotel is distance from old Delhi but very close to New Delhi sites. We highly recommend Benegli Market which is only about 500 meters down the street as well as a side market only 2 min from the hotel with wonderful food. We enjoyed the low key atmosphere outside of the hotel that allowed for easy walks with few hassles except for tuk tuk drivers but great that hey are there if you want to go somewhere .
Soggiorno di 2 notti a marzo 2019
Risposta di Team - Hotel Connaught Royale, New Delhi, il giorno 25 mar 2019
Dear Mr. Kathy, Greetings from Connaught Royale, New Delhi !! Thank you very much for choosing Hotel Connaught Royale for your stay and taking time to write a review about us. Your comments have been shared with the entire team. It was indeed our pleasure to host you. Excited to welcome you again. Warm Regards !! Thanks & Regards,

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Absolutely fantastic hotel! Cosy and comfortable right in the heart of Delhi. 5 mins walk to Connaught Place, 10 mins to the rail station. The staff were amazing! Each getting to know each guest, and tailoring their service to suit each and every guest! We stayed here twice, once before going to Punjab, and after. My mother and sister caught severe food poising in Punjab, thus putting a damper on the last five days of holiday. At the first signs of symptoms, the hotel called their on call doctor who visited twice a day to administer meds. The entire staff could not have done any better in making sure that their unwell guests were comfortable! Constantly checking in, having chef make lite foods. Moreover and importantly, the Owner of the hotel was personally involved with all the guests. Especially making everything as comfortable for my mother and sister. The owner of the hotel that puts his guests needs first was massively respectful. I'd give this hotel 10/10! 100% outstanding. I'm heading back to India in a few weeks, defiantly staying there again! P.s its right opposite The World Trade center of Connaught Place. That opens at 0930, it has a charming cafe, travel agents, banks and currency exchange. The air port was offering 75 Rupees to the Pound Sterling, when the rate was 91 to to the Pound. The exchange at WTC did it for 90 to the Pound!
Soggiorno di 5 notti a marzo 2019
Risposta di Team - Hotel Connaught Royale, New Delhi, il giorno 27 mar 2019
Dear Sir, Greetings from Connaught Royale, New Delhi !! Thank you very much for choosing Hotel Connaught Royale for your stay and taking time to write candid n fabulous review about us. Your comments have been shared with the entire team. It was indeed our pleasure to host you. Excited to welcome you again. Thanks & Regards

10/10 Eccellente

Ania, Malden, us

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I stayed in that hotel for few days. I had clean room and bathroom with a delicious breakfast.
Soggiorno di 1 notte a marzo 2019
Risposta di Team - Hotel Connaught Royale, New Delhi, il giorno 7 mar 2019
Dear Ania, Greetings from Connaught Royale, New Delhi !! Thank you very much for choosing Hotel Connaught Royale for your stay and taking time to write a review about us. Your comments have been shared with the entire team. It was indeed our pleasure to host you. Excited to welcome you again. Warm Regards

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Excelente hotel
Soggiorno di 3 notti a marzo 2019
Risposta di Team - Hotel Connaught Royale, New Delhi, il giorno 6 mar 2019
Dear Guest, Greetings from Connaught Royale, New Delhi !! Thank you very much for choosing Hotel Connaught Royale for your stay and taking time to write a review about us. Your comments have been shared with the entire team. It was indeed our pleasure to host you. Excited to welcome you again. Warm Regards

6/10 Soddisfacente

Viaggiatore verificato

Viaggio con la famiglia
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Great location and nice room. Unfortunately we ran into a few problems with our room such as having a lukewarm shower the first night, shower flooding every night. The TV didn’t work and the kettle broke. Also on our last night the aircon stopped working completely.
Soggiorno di 5 notti a febbraio 2019
Risposta di Team - Hotel Connaught Royale, New Delhi, il giorno 4 mar 2019
Dear Guest, Thank you for your detailed feedback. It is our constant endeavor to provide our guests with best of experiences and overwhelming hospitality. Hence, we are disappointed to know that your experience with us has not been at par with your expectations. Thank you for your valuable feedback, it has been passed on to the relevant departments and measures have been taken in the best interest of our valued patrons. I am sure you will find a marked change on your next visit Please accept our sincere apology for the inconvenience caused to you during your visit. Thank you again for your valuable feedback and we look forward to the opportunity of welcoming you soon. Thanks & Regards,

10/10 Eccellente

Viaggiatore verificato

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
お部屋はとても綺麗で、快適です。 ただ問題があるとしたら、シャワーの水がトイレまで流れてくる事です。あまり大きな問題では無いですが、改善してもらえると嬉しいです。
Soggiorno di 1 notte a febbraio 2019
Risposta di Team - Hotel Connaught Royale, New Delhi, il giorno 27 feb 2019
Dear Guest, Greetings from Connaught Royale, New Delhi !! Thank you very much for choosing Hotel Connaught Royale for your stay and taking time to write a review about us. Your comments have been shared with the entire team. It was indeed our pleasure to host you. Excited to welcome you again. Warm Regards