8595/1 D.B Gupta Road, Pahar Gunj, New Delhi, Delhi N.C.R
Recensioni
8,0
Ottimo
Tutte le recensioni mostrate sono state scritte da ospiti che hanno effettivamente soggiornato nella struttura. Solo i viaggiatori che hanno prenotato un soggiorno con noi possono inviare una recensione. Verifichiamo le recensioni seguendo le nostre linee guida e le pubblichiamo tutte, positive e negative.Maggiori informazioniApertura in un’altra finestra
Valutazione di 10 - Eccellente. 117 su 301 recensioni" "
10 - Eccellente
117
Valutazione di 8 - Buono. 104 su 301 recensioni" "
8 - Buono
104
Valutazione di 6 - Soddisfacente. 38 su 301 recensioni" "
6 - Soddisfacente
38
Valutazione di 4 - Scarso. 18 su 301 recensioni" "
4 - Scarso
18
Valutazione di 2 - Terribile. 24 su 301 recensioni" "
2 - Terribile
24
8,2/10
Pulizia
8,4/10
Personale e servizio
6,0/10
Servizi
7,8/10
Condizioni e dotazioni della struttura
7,0/10
Ecosostenibilità
Recensioni
8/10 Buono
Barbra, Italy
17 ott 2017
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
One-night stay @Palm D'or
Perfect position for all the attractions and shopping places. Well fitted and very comfortable room. Staff were extremely well trained and polite. They acted like they were our friends, and provided us useful information about the city and near sites.
Barbra
Soggiorno di 1 notte a ottobre 2017
Risposta di Palm D'or, il giorno 17 ott 2017
Dear Guest,
Greetings of the day!
Thank you so much for sharing with us such a wonderful review. We are really pleased to know that you truly enjoyed your experience at our hotel.
Our associates are what truly set us apart. With a spirit to serve, we take great pride in not only meeting but exceeding our guest’s expectations. We shall certainly share your words of recognition with the team to let them know that their efforts have helped make your stay a memorable one.
Thank you once again for the lovely review and looking forward to the pleasures of your continued visits.
Warm Regards,
Palm D'or
10/10 Eccellente
Ruud, Italy
17 mar 2017
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Fantastico albergo che abbia mai stati
Il gestore dell'Hotel era molto attento e sempre risposto alle mie tutte le domande. La camera era pulita e di dimensioni adeguate. La posizione è ottima per esplorare tutti i punti di riferimento della città. Vorrei sicuramente rimanere ancora lì.
Ruud
10/10 Eccellente
AnnaMary, Italy
19 lug 2016
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Incantevole breve interruzione di
Il personale era eccellente, non avrebbe potuto essere più disponibile. La camera era molto spaziosa e c'era un sacco di spazio in camera per i bagagli. La posizione era ottima. Vicino a tutti i monumenti, negozi e molti buoni ristoranti. Nel complesso il soggiorno e il valore è stato grande.
AnnaMary
8/10 Buono
Brennan, Italy
30 mag 2016
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Comodo e Conveniente Luogo
Posto molto pulito e bella con grande attenzione ai dettagli. La posizione è buona. Nelle vicinanze i tutte le attrazioni e trasporti. Il personale è stato molto cortese. Ristorante dell'hotel era eccellente con ottimi pasti. Complesso ottimo rapporto qualità-prezzo.
Brennan
8/10 Buono
christian, Italy
8 apr 2016
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Vicinanza al centro e alla stazione ferroviaria
Vasta scelta di albergo per la sua vicinanza alla stazione ferroviaria e al centro. Niente era di troppo disturbo per Il personale dell'albergo. Erano estremamente cordiale e disponibile. Camera era perfetta e molto spaziosa, pulita e confortevole, il letto era estremamente confortevole troppo. Il cibo era eccellente, anche delizioso e il servizio è stato ottimo.
christian
Risposta di Hotel Management, il giorno 18 mag 2016
Thank you for taking time to review us and we are happy to hear that your stay was a pleasant one and we are also grateful for your kind words and appreciation of our services and the efforts of our staff. We hope that you would continue to stay with us again in the future.
10/10 Eccellente
Jacob, Italy
19 feb 2016
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Struttura confortevole e buona posizione
Molto buono hotel in un intero posizione molto buona. Le camere sono confortevoli con wifi gratuito. Non abbiamo passare un sacco di tempo in albergo, ma hanno trovato il personale della gentile e ci sono un sacco di vicino negozio.
Jacob
Risposta di Hotel Management, il giorno 18 mag 2016
Thank you so much for appreciating our efforts and services and we are glad to hear that you had a great stay with us and it was a pleasure having you as our guests. Hope that you would continue to stay with us again in the future.
8/10 Buono
Young, Italy
26 ago 2015
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Very friendly hotel in a good location.
It was a great hotel in the center of the city. Lots of restaurants and bars nearby. The room was smallish but well appointed, warm and cozy. The mini bar was not too expensive and the bathroom was modern with some free toiletries and hair dryer. Everything spotlessly clean. The staff were helpful and friendly. The breakfast was fine wtih some hot food. We spent a great time at this hotel and had no complaints at all.
Young
8/10 Buono
Frederic, Italy
16 lug 2015
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Middle of everything.
Had a very lovely big room, the staff were excellent and the breakfast was varied and delicious. The hotel was centrally located with the shopping area around the hotel and the train and metro stations just a short walk away.
Frederic
10/10 Eccellente
Viaggiatore verificato
20 apr 2015
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Good staff support.
The hotel is located in a busy market street and provides you with almost anything from travel options to dining and even money transfers and travel center for tour packages and stuff and if not the hotel itself has a good travel desk for the same purpose. The rooms are not overly glammed or underdone but is done in a good taste that caters to space and comfort of its guests. The housekeeping was really good in maintain and cleaning our rooms and the restaurant was a good option for food.
Viaggiatore verificato
8/10 Buono
Viaggiatore verificato
12 set 2013
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
ottimo hotel
ottimo hotel con personale molto disponibile. Le camere confortevoli e molto pulite. Consigliato
Viaggiatore verificato
2/10 Terribile
Ravi
11 giu 2023
Ravi
Soggiorno di 1 notte a giugno 2023
10/10 Eccellente
CHANDRA VENKATESH
Viaggio di lavoro
7 apr 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff were very cooperative and friendly.
Food was also good and freshly prepared.
Not only room the entire hotel was kept neat and clean.
Transport is easily available, they also have a travel desk too.
The cons are: Being close to railway station the road is bit congested and it was little confusing as the outside hotel board read as Palm D'or instead of Trimrooms Palm D'or.
Above all I enjoyed my stay here, I would recommend this hotel to all.
CHANDRA VENKATESH
Soggiorno di 2 notti ad aprile 2023
2/10 Terribile
sankar
Viaggio con la famiglia
24 dic 2022
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Used bedsheets with lots of hair, no light in the bathroom, no hot water , lots of free insects, dangerous neibourhood ultimately a burglar entering the room at 2 am using the master key.
sankar
4/10 Scarso
Seema
13 feb 2022
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Dirty, room is not clean . Full of dust. Bedsheets are not clean. No soap and shampoo inside the bathroom. Bathroom lights turned on and off in every two minutes . Staff is ok but overall very disappointed.
Seema
Soggiorno di 1 notte a febbraio 2022
4/10 Scarso
Amiet
Viaggio di gruppo
4 nov 2019
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Oude staat
Ligging is prima
Staat laat veel wensen over
Gehorig
Amiet
Soggiorno di 3 notti a ottobre 2019
8/10 Buono
Viaggiatore verificato
Viaggio di gruppo
29 ago 2019
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Douche water liet niet goed weg. Verder nette kamer
Viaggiatore verificato
Soggiorno di 3 notti ad agosto 2019
8/10 Buono
Viaggiatore verificato
Viaggio di gruppo, Viaggio di lavoro
19 ago 2019
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I was happy to get their service. Hope in future I'll get more better service.
Viaggiatore verificato
Soggiorno di 1 notte a luglio 2019
6/10 Soddisfacente
sunil, paris
12 ago 2019
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Food
Food is a huge issues.
Takes a long time
Quality..Poor..I had ordered puri which was so oily that I could not eat also
sunil
Soggiorno di 4 notti ad agosto 2019
10/10 Eccellente
sunil, paris
5 ago 2019
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Love the hotel
Good people..Especially shoutout for Bharat...Gaurav...And Paras
sunil
Soggiorno di 1 notte ad agosto 2019
8/10 Buono
Viaggiatore verificato
Viaggio di lavoro
29 mag 2019
The room floor was not very clean. The AC was switched off automatically in the morning. There was no body soap in the bathroom, and there was only one towel.
Room size was decent. TV and Colling were good. They gave complimentary water. The location was very convenient.
Viaggiatore verificato
Soggiorno di 1 notte a maggio 2019
6/10 Soddisfacente
Viaggiatore verificato
Viaggio di lavoro, Viaggio con la famiglia
1 mag 2019
Mi è piaciuto: Personale e servizio
Property is nearer to the station.
Cleanliness of bathrooms were not up to the mark
Viaggiatore verificato
Soggiorno di 1 notte ad aprile 2019
4/10 Scarso
ANB, Nederland
Viaggio con la famiglia
27 mar 2019
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
De foto's van dit hotel zijn erg misleidend. De kamer was niet schoon en de douche ook niet. Op de dag van aankomst viel er alleen koud water uit de kraan. Ons werd verteld dat ze de boiler direct zouden resetten. Na een uur gewacht te hebben weer verhaal gaan halen, hierbij werd ik niet serieus genomen en niet gehoord door de oudere meneer aan de balie. Vervolgens bleek dat de boiler die avond niet meer gemaakt zou worden en dat ze ons alleen een emmer met warm water konden aanbieden. Verder is het erg gehorig en hoor je ook veel geluid van buiten. 's Nachts kan het zomaar zijn dat er onbekende mensen aan je deur staan te kloppen en te zingen. Ook hebben we meerdere nachten hard geschreeuw (ruzie) gehoord in het gebouw en is het alarm meerdere nachten gaan loeien, wederom geen verklaring hiervoor gekregen. Er vlogen rioolvliegjes door onze kamer en na het douchen stond de hele badkamer en toilet blank wegens het ontbreken van een douchegordijn. Verder hing er geen gordijn voor het raam maar een vies vergeeld laken die met punaises was vastgemaakt. Het ontbijt was de moeite van het vroege opstaan niet waard. In plaats daarvan kan je nog beter een ontbijtje halen bij een van de vele straattentjes rondom het hotel. Enige pluspunt: het hotel zit op nog geen 5 min lopen van het new delhi treinstation
ANB
Soggiorno di 8 notti a marzo 2019
4/10 Scarso
ANB, Nederland
Viaggio con la famiglia
27 mar 2019
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
De foto's van dit hotel zijn erg misleidend. De kamer was niet schoon en de douche ook niet. Op de dag van aankomst viel er alleen koud water uit de kraan. Ons werd verteld dat ze de boiler direct zouden resetten. Na een uur gewacht te hebben weer verhaal gaan halen, hierbij werd ik niet serieus genomen en niet gehoord door de oudere meneer aan de balie. Vervolgens bleek dat de boiler die avond niet meer gemaakt zou worden en dat ze ons alleen een emmer met warm water konden aanbieden. Verder is het erg gehorig en hoor je ook veel geluid van buiten. 's Nachts kan het zomaar zijn dat er onbekende mensen aan je deur staan te kloppen en te zingen. Ook hebben we meerdere nachten hard geschreeuw (ruzie) gehoord in het gebouw en is het alarm meerdere nachten gaan loeien, wederom geen verklaring hiervoor gekregen.
Er vlogen rioolvliegjes door onze kamer en na het douchen stond de hele badkamer en toilet blank wegens het ontbreken van een douchegordijn. Verder hing er geen gordijn voor het raam maar een vies vergeeld laken die met punaises was vastgemaakt. Het ontbijt was de moeite van het vroege opstaan niet waard. In plaats daarvan kan je nog beter een ontbijtje halen bij een van de vele straattentjes rondom het hotel.
Enige pluspunt: het hotel zit op nog geen 5 min lopen van het new delhi treinstation
ANB
Soggiorno di 2 notti a marzo 2019
2/10 Terribile
Anurag
26 mar 2019
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Pathetic and rude staff
Pathetic and rude staff and extremely unprofessional
Anurag
Soggiorno di 1 notte a marzo 2019
6/10 Soddisfacente
Viaggiatore verificato
Viaggio di lavoro
21 mar 2019
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
The Hotel was located in a convenient location, very close to the New Delhi Rail Station. The Staffs were friendly.
The condition of the Hotel room was unsatisfactory. The door lock was not working, there was no shower curtain, and the toilet flush was not also working.
The breakfast was very basic. I ordered chicken chowmien for dinner. It took 35 minutes to come. The food was very salty and not tasty.
Viaggiatore verificato
Soggiorno di 2 notti a marzo 2019
10/10 Eccellente
Viaggiatore verificato
29 gen 2019
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Viaggiatore verificato
Soggiorno di 1 notte a gennaio 2019
2/10 Terribile
Peter, Las Vegas
10 nov 2018
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
The hotel is very bad quality . Bedsheet and pillows were still dirty when we got the room , no toilet paper , even we requested it but they did not even provide it to us. The room also had no hot water at all.
Peter
Soggiorno di 2 notti a novembre 2018
8/10 Buono
simon
7 ott 2018
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
simon
Soggiorno di 6 notti a settembre 2018
Risposta di Ace Singh, il giorno 2 nov 2018
Dear Valued Guest, "Namaste" Thanks for sharing your positive feedback, we are so pleased that you enjoyed your stay at our hotel star plaza. Our staff always try to get worth of every bit paid by the guest. We hope you will travel to Delhi soon again. Be sure to let us know when you are coming so we can reserve your favourite room for you. Best regards,
2/10 Terribile
Willem
14 giu 2018
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Cold shower
Cold shower. Rest ok
Staff kept daying to keep running it. Will work. But 1 hour running shower, still no shower. After s day on a dirty train
Willem
Soggiorno di 1 notte a gennaio 2018
Risposta di Optimum Palm D'or, il giorno 17 giu 2018
Dear Guest,
Thank you so much for taking the time to review us.
We are deeply concerned to read the shortcomings highlighted by you.
Please accept our sincere apologies for the issues you faced during your stay with us. The issues you faced could and should have been avoided if we are to pride ourselves on our standards.
We shall be taking them up with the concerned teams to ensure that corrective measures are taken immediately and effectively. We assure you that these lapses were an exception to our normal standard and we hope you will not allow it to forever mark your impression of our hotel.
We, once again, apologize to you and assure that better care will be exercised in future to ensure that your stay with us is enjoyable.
Thank you,
Optimum Palm D'or
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Bad area
Overall the hotel was fine. The staff are pleasant and helpful, however, I am an older single woman travelling alone, I am also very experienced travelling in 3rd world countries. I had arranged for a shuttle which didn't show. It was a confirmed booking.They told me to get a taxi. On arrival at the hotel they denied any shuttle booking. Later it was clear that it had indeed been confirmed. To me this was a safety concern. They apparently didn't agree. The other issue was that it is situated in a very bad area and discouraged you from going out at night and certainly challenged you during the day. The description is not clear of the hotel's surroundings.
Jennifer
Soggiorno di 3 notti a marzo 2018
Risposta di Palm D'or, il giorno 3 apr 2018
Dear Guest,
Thank you so much for taking the time review us.
We are deeply concerned to read the shortcomings highlighted by you.
Please accept our sincere apologies for the issues you faced during your stay with us. The issues you faced could and should have been avoided if we are to pride ourselves on our standards.
We shall be taking them up with the concerned teams to ensure that corrective measures are taken immediately and effectively. We assure you that these lapses were an exception to our normal standard and we hope you will not allow it to forever mark your impression of our hotel.
We, once again, apologize to you and assure that better care will be exercised in future to ensure that your stay with us is enjoyable.
Thank you,
6/10 Soddisfacente
Mayank
5 mar 2018
Non mi è piaciuto: Pulizia
Mayank
Soggiorno di 1 notte a febbraio 2018
Risposta di Palm D'or, il giorno 5 mar 2018
Dear Guest,
Thank you for taking the time to share a wonderful review. It is our constant endeavor to provide our guests with the highest levels of comfort & quality service to ensure a memorable experience.
We are pleased to hear that you were satisfied with the overall experience of your stay with us. Your positive comments are a source of motivation for the team.
We value your patronage and look forward to welcoming you back again.
Regards,
Optimum Palm D'or
10/10 Eccellente
Theresa Ann
10 gen 2018
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
The hotel itself was good. The staff were great. Clean. The food was very good.
Theresa Ann
Soggiorno di 3 notti a gennaio 2018
Risposta di Palm D'or, il giorno 15 gen 2018
Dear Guest,
Greetings of the day!
Thank you so much for sharing with us such a wonderful review. We are really pleased to know that you truly enjoyed your experience at our hotel.
Our associates are what truly set us apart. With a spirit to serve, we take great pride in the not only meeting but exceeding our guest’s expectations. We shall certainly share your words of recognition with the team to let them know that their efforts have helped make your stay a memorable one.
Thank you once again for the lovely review and looking forward to the pleasures of your continued visits.
Warm Regards,
Palm D'or
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Value for money, ideal location, excellent service
The hotel is situated close to the Railway station but at the same time only 15 mins walk from the city centre. The rooms are well serviced and with a buffet breakfast it is really value for money. The restaurant has also some typical dishes and with very efficient staff.
Viaggiatore verificato
Soggiorno di 1 notte a dicembre 2017
Risposta di Palm D'or, il giorno 27 dic 2017
Dear Guest,
Greetings of the day!
Thank you so much for sharing with us such a wonderful review. We are really pleased to know that you truly enjoyed your experience at our hotel.
Our associates are what truly set us apart. With a spirit to serve, we take great pride in the not only meeting but exceeding our guest’s expectations. We shall certainly share your words of recognition with the team to let them know that their efforts have helped make your stay a memorable one.
Thank you once again for the lovely review and looking forward to the pleasures of your continued visits.
Warm Regards,
10/10 Eccellente
MOTOKI
10 dic 2017
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Close to New Dehli railway station
Shower didn't work, room was so grubby, I could write my name in the dust!
Given another room in the end after complaining which was at least relatively clean but then the television didn't work and the kettle was busted!
TO BE AVOIDED!
Jeff
Soggiorno di 2 notti a dicembre 2017
Risposta di Palm D'or, il giorno 7 dic 2017
Dear Guest,
Thank you so much for taking the time review us.
We are deeply concerned to read the shortcomings highlighted by you.
Please accept our sincere apologies for the issues you faced during your stay with us. The issues you faced could and should have been avoided if we are to pride ourselves on our standards.
We shall be taking them up with the concerned teams to ensure that corrective measures are taken immediately and effectively. We assure you that these lapses were an exception to our normal standard and we hope you will not allow it to forever mark your impression of our hotel.
We, once again, apologize to you and assure that better care will be exercised in future to ensure that your stay with us is enjoyable.
Thank you,
Palm D'or
10/10 Eccellente
Viaggiatore verificato
29 nov 2017
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great location and also quiet
This hotel is in a perfect location for walking to all of the sites that you want to see in Delhi. We were worried if it'd be quiet in the room, as Delhi’s night life is bustling. We could hear no outside noise at all. The price was right.
Viaggiatore verificato
Soggiorno di 1 notte a novembre 2017
Risposta di Palm D'or, il giorno 2 dic 2017
Dear Guest,
Thank you for choosing to stay and writing your great review. It certainly goes a long way in motivating the entire team to do better each day.
It is our goal is to ensure we showcase our brand promise of Limitless Hospitality to our esteemed guests such as yourself. We hope you will continue to patronize us and also recommend us to your friends, family, and company. Looking forward to welcoming you back soon.
Yours sincerely,
Hotel Palm D'or
6/10 Soddisfacente
Viaggiatore verificato
5 nov 2017
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Less than average.
The Hotel is not more than ok. It is old and the hygiene is not so good. The room and the interior is old and used. Don’t order spring rolls - two of us got sick from it.
Viaggiatore verificato
Soggiorno di 1 notte a novembre 2017
Risposta di Hotel Management, il giorno 8 nov 2017
Dear Guest,
Greetings of the day!
Thank you for your valuable feedback.
At the outset, we would like to apologize for the inconvenience caused. While we regret the inconvenience you have experienced, we would additionally request you to treat this as an isolated incident and not a reflection of our normal services and approach to our honored guests.
In our hotel, it is our constant endeavor to provide you with high standards of personalized service and efficiency.
We look forward to your comfort and care in our hotel. Looking forward to seeing you soon again.
Thanks and Regards,
Palm D'or
6/10 Soddisfacente
Jonas
28 ott 2017
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Nice reception staff
Nice reception staff, really service minded. Loud and noisy cleaning staff shouting in the corridor. Bad smell of maybe mold in booth my rooms.
Jonas
Soggiorno di 5 notti a ottobre 2017
Risposta di Hotel Management, il giorno 30 ott 2017
Dear Guest,
Greetings of the day!
Thank you for your valuable feedback.
At the outset, we would like to apologize for the inconvenience caused. While we regret the inconvenience you have experienced, we would additionally request you to treat this as an isolated incident and not a reflection of our normal services and approach to our honored guests.
In our hotel, it is our constant endeavor to provide you with high standards of personalized service and efficiency.
We look forward to your comfort and care in our hotel. Looking forward to seeing you soon again.
Thanks and Regards,
Palm D'or
10/10 Eccellente
Marije, Japan
23 ott 2017
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Excellent value for money
Very clean property and the surrounding area is full of nice restaurants, shops and cafes. The room was quite good and well maintained. Bathroom itself was bit tiny and layout was not very impressive, but good overall. The staff was excellent. They helped organize taxis to and from the airport at a good price.
Marije
Soggiorno di 1 notte a ottobre 2017
Risposta di Palm D'or, il giorno 24 ott 2017
Dear Guest,
Greetings of the day!
Thank you so much for sharing with us such a wonderful review. We are really pleased to know that you truly enjoyed your experience at our hotel.
Our associates are what truly set us apart. With a spirit to serve, we take great pride in not only meeting but exceeding our guest’s expectations. We shall certainly share your words of recognition with the team to let them know that their efforts have helped make your stay a memorable one.
Thank you once again for the lovely review and looking forward to the pleasures of your continued visits.
Warm Regards,
Palm D'or
10/10 Eccellente
Merlizen, Spain
20 ott 2017
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great rooms - excellent value
Quality of the room and value were an unexpected treat for us. The room was very well maintained with good amenities, and the bathroom was clean. Price was affordable, excellent value overall.
Merlizen
Soggiorno di 1 notte a ottobre 2017
Risposta di Palm D'or, il giorno 23 ott 2017
Dear Guest,
Greetings of the day!
Thank you so much for sharing with us such a wonderful review. We are really pleased to know that you truly enjoyed your experience at our hotel.
Our associates are what truly set us apart. With a spirit to serve, we take great pride in not only meeting but exceeding our guest’s expectations. We shall certainly share your words of recognition with the team to let them know that their efforts have helped make your stay a memorable one.
Thank you once again for the lovely review and looking forward to the pleasures of your continued visits.
Warm Regards,
Palm D'or
8/10 Buono
Sylvie, New Zealand
20 ott 2017
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Best convenience & comfort
Booked this hotel since it is within walking distance of both - the train station and metro. Very convenient for the city center too. Room was nice, very clean and the bathroom was well maintained with good quality toiletries.
Sylvie
Soggiorno di 1 notte a ottobre 2017
Risposta di Palm D'or, il giorno 23 ott 2017
Dear Guest,
Greetings of the day!
Thank you so much for sharing with us such a wonderful review. We are really pleased to know that you truly enjoyed your experience at our hotel.
Our associates are what truly set us apart. With a spirit to serve, we take great pride in not only meeting but exceeding our guest’s expectations. We shall certainly share your words of recognition with the team to let them know that their efforts have helped make your stay a memorable one.
Thank you once again for the lovely review and looking forward to the pleasures of your continued visits.
Warm Regards,
Palm D'or
10/10 Eccellente
Margret, USA
20 ott 2017
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Will definitely be back
Excellent stay, good location. A quick walk to the train station. The welcome was warm, very helpful reception staff. We loved our room because it was very clean and most importantly, it had all the basic amenities that we needed most.
Margret
Soggiorno di 1 notte a ottobre 2017
Risposta di Palm D'or, il giorno 23 ott 2017
Dear Guest,
Greetings of the day!
Thank you so much for sharing with us such a wonderful review. We are really pleased to know that you truly enjoyed your experience at our hotel.
Our associates are what truly set us apart. With a spirit to serve, we take great pride in not only meeting but exceeding our guest’s expectations. We shall certainly share your words of recognition with the team to let them know that their efforts have helped make your stay a memorable one.
Thank you once again for the lovely review and looking forward to the pleasures of your continued visits.
Warm Regards,
Palm D'or
8/10 Buono
Viktoria, Germany
18 ott 2017
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Preis-Leistungs-Verhältnis
Personal war sehr freundlich mit schnellen Ein- und Auschecken, und sie waren sehr gut informiert über die Stadt und ihre Sehenswürdigkeiten. Badezimmer war schön und das Zimmer war sehr geräumig. Ganz weit vom Flughafen entfernt, aber bequem mit dem Taxi erreichbar.
Viktoria
Soggiorno di 1 notte a ottobre 2017
Risposta di Palm D'or, il giorno 20 ott 2017
Dear Guest,
Greetings of the day!
Thank you so much for sharing with us such a wonderful review. We are really pleased to know that you truly enjoyed your experience at our hotel.
Our associates are what truly set us apart. With a spirit to serve, we take great pride in not only meeting but exceeding our guest’s expectations. We shall certainly share your words of recognition with the team to let them know that their efforts have helped make your stay a memorable one.
Thank you once again for the lovely review and looking forward to the pleasures of your continued visits.
Warm Regards,
Palm D'or
10/10 Eccellente
Ksenia, Japan
17 ott 2017
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Value for money
Spacious, clean and well equipped bathroom and rooms, WiFi worked very well and the view from the rooftop was good. The staff were lovely, especially in the restaurant. Breakfast and dinner, both are delicious and of good quality.
Ksenia
Soggiorno di 1 notte a ottobre 2017
Risposta di Palm D'or, il giorno 17 ott 2017
Dear Guest,
Greetings of the day!
Thank you so much for sharing with us such a wonderful review. We are really pleased to know that you truly enjoyed your experience at our hotel.
Our associates are what truly set us apart. With a spirit to serve, we take great pride in not only meeting but exceeding our guest’s expectations. We shall certainly share your words of recognition with the team to let them know that their efforts have helped make your stay a memorable one.
Thank you once again for the lovely review and looking forward to the pleasures of your continued visits.
Warm Regards,
Palm D'or
10/10 Eccellente
Marc, France
13 ott 2017
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Beautiful and comfortable hotel
Location of this hotel could not be more perfect, it is located in the middle of the town and all the famous attractions are very close from it. Hotel room was wonderful - clean, big and comfortable with best soundproof. Restaurant was good and the food choices were extensive. I'm looking forward to staying in this beautiful hotel again.
Marc
Soggiorno di 1 notte a ottobre 2017
Risposta di Palm D'or, il giorno 16 ott 2017
Dear Guest,
Greetings of the day!
Thank you so much for sharing with us such a wonderful review. We are really pleased to know that you truly enjoyed your experience at our hotel.
Our associates are what truly set us apart. With a spirit to serve, we take great pride in not only meeting but exceeding our guest’s expectations. We shall certainly share your words of recognition with the team to let them know that their efforts have helped make your stay a memorable one.
Thank you once again for the lovely review and looking forward to the pleasures of your continued visits.
Warm Regards,
Palm D'or
2/10 Terribile
Daksh
18 set 2017
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Don't get fooled by 4.0/5 rating
There were a lot of problems:
1. Bed bugs were found on sheets. I reached at 03:30 in night after my flight was delayed. Had no energy to argue for refund. They just replaced sheets.
2. You had to ask for towels. Towels were of really bad quality.
3. There are 2 complimentary water bottles. Only one was given.
4. Only positive thing was they started breakfast at 06:30 rather than their usual 07:00 am time because I requested that.
Daksh
Soggiorno di 1 notte a settembre 2017
Risposta di Hotel Management, il giorno 20 set 2017
Dear Guest,
Thank you so much for taking the time reviews us.
We are deeply concerned to read the short comings highlighted by you.
Please accept our sincere apologies for the issues you faced during your stay with us. The issues you faced could and should have been avoided if we are to pride ourselves on our standards.
We shall be taking them up with the concerned teams to ensure that corrective measures are taken immediately and effectively. We assure you that these lapses were an exception to our normal standard and we hope you will not allow it to forever mark your impression of our hotel.
We, once again, apologize to you and assure that better care will be exercised in future to ensure that your stays with us are enjoyable.
Thank you,
Optimum Palm D'or